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NH Collection Salamanca Palacio de Castellanos

4.0 out of 5.0

Recent guest reviews

Great location. Excellent service. Well appointed room. Beautiful historic property. Reasonably priced underground parking. I didn’t want for a thing. Only warning. Bring a small car. Parking is a tight fit.

As soon as we stepped into the hotel, we regretted only to stay there for just one night. Location is good, just round the corner from the university and the cathedral. Everything is within the walking distance. The terrace with views to San Esteban church won our heart. Our rooms were clean, beds were comfortable, and the view over the window was good. Staffs are friendly and helpful. The only short fall was the steps at the entrance made it hard for elderly guests to access. Overall it's a good choice !

We have just had 3 nights at this lovely hotel, and would definitely recommend it - with some provisos. As others have said, the hotel is well located to see all the sights of the old town, the Roman bridge and the Art Noveau Museum etc. We came by train, and caught the number 1 bus from the station to the hotel. The entry stairs to the hotel are a bit of a shock on arrival, but the hotel staff are quick to help with luggage! We had booked a junior suite - but when we checked in, we discovered the JS was on 2 levels, quite dark and closed in with steep marble stairs up to the bedroom and bathroom...not at all satisfactory for us for 3 nights. Unfortunately, the hotel website doesn't seem to say that the JS has stairs! Luckily, the hotel was able to change our room to a level 3 room with a balcony, no stairs, and a beautiful outlook to the church and facing the we were very happy. The level 3 room was spacious, clean, well equipped, and everything worked well. The kettle for boiling water was appreciated too. The room was a bit noisy because of the street noise...but we were there on a weekend so it may be quieter during the week. Breakfast was great as others have also said. There was a bus group one morning, but the room is big enough to cater for is just a different ambience when there is a bus tour there.

This hotel is perfectly situated for visiting the Cathedral, University and other historical sites in the city centre. Our front facing room with a balcony had a beautiful views of the Convent of San Esteban. The hotel style was traditional but with all modern facilities needed.

Nice location in 2 mn of historical heart. nice reception, service, breakfast is great and service provided by friendy and smiling Ana, is a must. Negative points: the common areas are quite noisy. In the room the airconditionning is excessively noisy and in breakfast area some chairs protective pads could be added to avoid extra noises coming too soon in the morning.

This is a nice hotel, the staff is very kind. This is not the best choice for people with any physical disability because the hotel has many stairs, and no ramps. Adding some little details would make the experience better, such as providing hair conditioner in the bathroom, offering a free bottle of water as a courtesy, and having a coffee maker in the room. Breakfast is great.

Great hotel just round the corner from the university and the cathedral. Kind and accommodating staff, nice breakfast buffet, good cleaning (stayed there for four nights) and a wonderful terrace to enjoy a glass of white wine.

We stayed there for 3 days in March 2017. The rooms were well appointed and quiet. It is a short distance from all the city attractions. There is a hill you must walk up to get to the shopping streets but not a difficult task. We will stay here again if we return to Salamanca.

We stayed only for 1 night while on our way to Madrid. There's not much to see in the small town but very neat and clean! Beautiful location and very friendly staff. One of the staff took our car to park at the back of the hotel. We had dinner at a close by restaurant. Very nice! We will recommend this hotel to all our friends.

Great locaion and overall good value however horrendous parking facility. Towels do not match the quality of the hotel and difficulty in running the bath due to the glass screen only moving one way.Shower head in non flexible and it should be possible to alter the angle.

Calle San Pablo, 58 Salamanca Salamanca

Hotel highlights

  • Steps from San Esteban Convent and New Cathedral of Salamanca
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Concierge services

Located in Old Town, NH Collection Salamanca Palacio de Castellanos is next to popular attractions like San Esteban Convent and New Cathedral of Salamanca. This 62-room, 4-star hotel has a restaurant, free in-room WiFi, and a conference center. Centrally located in Salamanca, the hotel is also a short walk from Art Nouveau and Art Deco Museum and Plaza Mayor.


Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. For your convenience, a buffet breakfast is served for a fee on weekdays from 7 AM to 10:30 AM and on weekends from 8 AM to noon.


All 62 air-conditioned rooms provide minibars, safes, and phones. Guests can expect free WiFi and TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Rooms also include desks.

Property features

Guests of NH Collection Salamanca Palacio de Castellanos enjoy access to free WiFi in public areas, 4 meeting rooms, and a conference center. Self parking is offered for EUR 18.70 per day. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include free newspapers, a terrace, and wedding services.

Reviews from Trip Advisor

Trip Advisor aggregated rating

82.0% of guests recommend this hotel

Total of 821 reviews