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Hôtel Bel Air

3.0 star property

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Photo gallery for Hôtel Bel Air

View from property
Front of property
A breakfast table with croissants, coffee pots, and glasses of orange juice, overlooking a calm sea and a lighthouse.
A hallway with a red carpet, wooden flooring, a desk with a lamp, a vase with flowers, and a bookshelf.
A view through a window with a railing, overlooking a body of water and a distant shoreline with buildings.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Breakfast available
  • Parking available
  • Bar
  • Laundry
  • Room service

Explore the area

View in a map
60 promenade Jacques Thibaud, Saint-Jean-de-Luz, 64500
  • Place, St-Jean-de-Luz Beach
    ‪1 min walk‬
  • Place, Church of St-Jean-Baptiste
    ‪3 min walk‬
  • Place, Port de Saint-Jean-de-Luz
    ‪6 min walk‬
  • Airport, Biarritz (BIQ-Pays Basque)
    ‪17 min drive‬

Room options

View all photos for Double or Twin room ( based on availability ), Ocean view

Double or Twin room ( based on availability ), Ocean view | View from room

Double or Twin room ( based on availability ), Ocean view

  • Ocean view
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

Double or Twin Room, City View

8.4 out of 10
Very good
(10 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed
  • Free WiFi

About the neighborhood

Saint-Jean-de-Luz

Located in Saint-Jean-de-Luz City Center, Hôtel Bel Air is next to St-Jean-de-Luz Beach and Bay of Biscay. This 20-room, 3-star hotel has 24-hour room service and a bar/lounge, along with free in-room WiFi.

What's nearby

  • St-Jean-de-Luz Beach - 1 min walk - 0.1 miles
  • Church of St-Jean-Baptiste - 3 min walk - 0.2 miles
  • Maison de l'Infante - 5 min walk - 0.3 miles
  • Maison Louis XIV - 5 min walk - 0.3 miles
  • Port de Saint-Jean-de-Luz - 6 min walk - 0.4 miles

Getting around

  • Saint-Jean-de-Luz Ciboure Station - 8 min walk
  • San Sebastian (EAS) - 16 min drive

Restaurants

  • ‪Café Vauban - ‬4 min walk
  • ‪Brasserie le Sud - ‬1 min walk
  • ‪Bellini - ‬2 min walk
  • ‪Maison Amae - ‬3 min walk
  • ‪La belle iloise - ‬4 min walk

About this property

Hôtel Bel Air

Hôtel Bel Air features free WiFi in public areas and a terrace. Onsite parking is offered for a fee. The 24-hour front desk has multilingual staff ready to assist with securing valuables, tours or tickets, and luggage storage.
Guests can expect to find free WiFi and flat-screen TVs with digital channels. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Free newspapers, safes, and phones are other standard amenities.

Similar properties

Exterior
Hotel de la Plage
Saint-Jean-de-Luz City Center
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
9.6 out of 10, Exceptional, 69 reviews
$227 nightly
The price is $258
Aug 16 - Aug 17
Total with taxes and fees
Hotel de la Plage

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (surcharge)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 14.50 per person
  • A bar/lounge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • On the beach
  • Terrace

Accessibility

  • Elevator
  • Hardwood flooring in public areas
  • Thin carpet in public areas

More

  • 3 floors
  • Built in 1875
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service

More

  • Desk
  • Free daily newspapers
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 14.50 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
  • Check-in: 3:00 PM
  • Check-out: 11:30 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Bel Air Saint-Jean-de-Luz
Bel Air Saint-Jean-de-Luz
Hôtel Bel Air Hotel
Hôtel Bel Air Saint-Jean-de-Luz
Hôtel Bel Air Hotel Saint-Jean-de-Luz

Frequently asked questions

What's there to see near Hôtel Bel Air?

This hotel is situated in Saint-Jean-de-Luz City Center, just steps from St-Jean-de-Luz Beach and Bay of Biscay, and within a short walk of Port de Saint-Jean-de-Luz. You'll also find Port of Saint-Jean-de-Luz Ciboure and Maison Louis XIV less than a mile away.

Is parking available on site at Hôtel Bel Air?

Yes, parking is available for a surcharge.

Does Hôtel Bel Air include a casino?

No, Hôtel Bel Air doesn't have a casino.

Will I find an indoor pool at Hôtel Bel Air?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hôtel Bel Air?

Amenities that appeal to couples at this beachfront hotel include 24-hour room service and premium bedding in each guestroom, and some feature ocean view.

Are there hot tubs at Hôtel Bel Air?

No, this hotel doesn't have a spa tub.

Does Hôtel Bel Air have a restaurant with a breakfast menu?

Hôtel Bel Air offers buffet breakfast each morning for a surcharge though there is no restaurant.

Will Hôtel Bel Air allow pets to stay free of charge?

No, pets aren't allowed at Hôtel Bel Air.

Are there connecting rooms at Hôtel Bel Air?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Hôtel Bel Air?

The closest major airport to Hôtel Bel Air is San Sebastian (EAS), which is 10.7 mi away (16 minutes by car). Another top airport is Biarritz (BIQ-Pays Basque), which is located 9.8 mi away (13-minute drive).

Are there rooms with balconies that I can book at Hôtel Bel Air?

No, you won't find guestrooms with balconies at Hôtel Bel Air.

Hôtel Bel Air Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 46 out of 72 reviews
Rating 8 - Good. 21 out of 72 reviews
Rating 6 - Okay. 1 out of 72 reviews
Rating 4 - Poor. 1 out of 72 reviews
Rating 2 - Terrible. 3 out of 72 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When checking in I asked for the possibility to change to á room with a sea view, an option not offered on hotels.com. The gentleman on reception kindly arranged this for me. Reception was manned 24 hours a day and the staff were always friendly and welcoming. The room and bathroom were spotlessly clean and serviced daily. It was extremely comfortable. I felt more as if I were staying in a country house than an hotel. This I think, is due to the fact that it is a family run hotel with high standards. So much more pleasant than one of the chain hotels in my opinion. I am reluctant to praise it too much as I want to be sure of my room when I return, which I will do. Á gem of a hotel with the personal attention lacking in many modern hotels. Perfect !
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
As I said on check-in, this is a lovely old-fashioned family run hotel right on the beach. Reception manned 24/7, all staff helpful, friendly and efficient, free beach towels, nice breakfast, reliable wifi. Those in search of ultra-modern conveniences, who can't live without aircon or sleek contemporary decor, might not like it, but I loved it.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
An older property but it has charm and lovely staff. We loved our sea view from the small balcony.
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Clarissa

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property, close to everything in the town- right next to the heart of everything and also right in front of the beach. Very kind and helpful staff all around. The room with sea view and terrace is totally worth it. Comfortable room and bed.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay in this beautiful hotel. The staff were exceptional, kind, helpful, customer and service focused - they were so lovely. The hotel is exceptionally well located, right on the beach, includes free parking and the rooms are perfect. Our bed was big, super comfortable and the linen was fresh and clean. Highly recommend Bel Air as a great place to stay in Saint Jean du Luz.
Stayed 3 nights in Jul 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and spoke English well. The location was perfect and close to the beach, shopping and many eating options. The only things I didn't like was the security for their keys to the rooms. They weren't hidden away and they could accidentally be given to the wrong people. Wifi doesn't work on the 3rd floor but did work down in the lounge area.
Stayed 4 nights in Sep 2024
Verified

6/10 Okay

Vereno E

Liked: Cleanliness, staff & service, amenities
wifi is no good and they need improve bathroom supply because do not provided
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

JoAnn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it so much we changed our plans and stayed longer! The Villa is right at the beach promenade, centrally located to shopping and restaurants all within easy walking distance. It is about an 8 minute walk from the train station and has parking available on site. Our room looked out toward the beach, maybe 100 feet away. We slept well in a comfy queen size bed, windows wide open to the fresh air and listened to the waves each night. So soothing. Breakfast was fresh, delicious and plentiful, with views out to the beach. The family and their colleagues who operate the Villa are all genuinely welcoming and helpful. We recommend you make good use of the terrace overlooking the beach while enjoying some wine! Ahhh! Relax and enjoy!
Stayed 3 nights in Sep 2024
Verified

4/10 Poor

Amador

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
1.-The AC doesn't exist and no air circulation so it was extremely uncomfortable being at the Hotel anytime since it was too hot 2.- The Little window located in the bathroom must to keep open in order to get any fresh air in the room,it constituye a peril since couples time you can hit your head with the little window door due is located right up the toilet. 3.- The door glas located at the shower is a peril since there is not handle to support a person trying to get out of the shower. 4.- The Manager ( guy with glasses) didn't explain clear the condition for breakfast service to the room,when I tried to get food for my wife,this guy without any kindness, address the issue without kindness. 5.- There is a staff old woman ( wearing a glasses among with the young guy wearing a glasses,they both should be he more Friendly and kind with customers. 6.- The rest of staff ( guy with long hair,Paula, young lady with glasses in the kitchen area)are amazing, extremely friendly and kindness, always willing to help and worry about how we were feeling, especially the guy with long hair and the young lady at the restaurant who manages the breakfast process,she is amazing. 6.- The location is amazing, restaurants,beach,bars and the whole downtown area is beautiful and romantic. I definitely will come back to Saint Jean de Luz,but this hotel needs a AC , and these two persons ( the manager and old lady with glasses)removed and get customer service training . Amador
Stayed 3 nights in Jul 2022
Verified

2/10 Terrible

per

Disliked: Property conditions & facilities
Badhotell från förra sekelskiftet. Familjehotell. Farmor bestämmer. Blir påtagligt siur om du inte äter ( kass) överptisad frukost……
Stayed 1 night in Sep 2025
Verified

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon hôtel, bien situé, excellent accueil. Je recommande 🤗
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Benoit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait

Séjour excellent Un personnel très accueillant et au service de la clientèle Hotel très propre et chaleureux Un petit déjeuner impeccable Merci
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Frédéric

Liked: Cleanliness, staff & service, property conditions & facilities
peu de prestations
Stayed 5 nights in Jul 2024
Verified

10/10 Excellent

IÑIGO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal muy amable y localización perfecta, en frente de la playa
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

feltmann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Au bord de la mer

En route pour l’Espagne on s’arrêter pour 1 nuit, on est finalement rester 2 nuit, parfaite endroit !! Literie très bien, emplacement super, pas trop de bruit des vagues !!
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

patricK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un séjour idyllique

HOTEL très bien placé, personnel charmant et efficace
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Jean-Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superbe emplacement à deux pas de la mer !
Stayed 4 nights in Aug 2023
Verified

10/10 Excellent

Raoul

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel aan zee, vriendelijke personeel. wel een Frans onbijt, geen lunch of diner, maar wel voldoende gelegenheden in de nabijheid van het hotel om de lunch en diner te kunnen hebben.
Stayed 5 nights in Aug 2021
Verified

10/10 Excellent

nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bon séjour

Accueil très chaleureux. Personnel très serviable. Petit déjeuner bien servi et copieux. Chambre très propre ainsi que la salle de bain. Seul bémol, manque un peu d'insonorisation surtout s'il y a des gens un peu bruyant dans les chambres d'à côté.
Stayed 3 nights in Jul 2021
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fenêtre sur l'océan

Amabilité et attention dès l'arrivée, chambre avec une belle vue sur l'océan, d'une propreté telle qu'on aimerait qu'il en soit ainsi pour lui-même ! Merci beaucoup à toute l'équipe 🙂
Stayed 1 night in May 2021
Verified

10/10 Excellent

catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Une semaine de vacances fort agréable. Idéalement situé près de la mer, au coeur de St Jean de Luz. Service impeccable. Chambre confortable, propre. Douche à l'italienne très adaptée pour nous. Personnel efficace et aimable.
Stayed 6 nights in Aug 2020
Verified

8/10 Good

Nina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Situation géographique parfaite, personnel très arrangeant, sympathique, et disponible. Je recommande cet établissement !
Stayed 2 nights in Jun 2020
Verified

10/10 Excellent

MICHEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vur magnifique

Sejour court mais agreable. Vue magnifique sur la baie.
Stayed 1 night in Jun 2020
Verified

10/10 Excellent

olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

j'ai adoré merci pour l'accueil et les services

Le climat n'a pas été avec nous , mais l'accueil était très chaleureux je recommande vraiment cette hôtel ou plutôt villa comme son nom l'indique Une vue magnifique et un service irréprochable et le plus une place de parking au bord de la plage très bon hôtel je le recommande Merci à vous Madame
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Stéphane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel idéalement placé, personnel aux petits soins

Super séjour de 4 jours en couple. Idéalement placé. Ancien hôtel rénové ayant gardé le charme d'antan. Personnel aux petits soins, hyper accueillant 24/24.
Stayed 3 nights in Oct 2019