Reception person was rude when asked for extra towels and seemed bother. I felt the price was high for the quality of the room. The pull out couch didn’t even have sheets had to go and ask for blankets and sheets.
Nice staff spacious rooms
Great staff, Alyssa welcomed us with a smile and made us feel welcome. Great shower. Comfortable bed.
Best western now becomes inconsistent. I would not expect paying more than 100 bucks a day to stay with yellow blanket of motel 6 level. I tried to use laundry, and the key is always out.
Nice experience the staff was helpful and pleasant.
There was hair in the shower and tub, hair on all pillow cases, hair in the bed on the sheets, I took pictures and showed the front desk, she gladly gave us a new room next door, however it was the same, hair everywhere. Finally a room upstairs was decent. We arrived from a very long flight, arrived at 1am and to deal with three different rooms to find a clean room.... needless to say, nope, I will not be back!
The hotel was a great bang for your buck. The staff was helpful and friendly. Although the hotel was a bit dated the room was clean and comfortable. I also appreciated having breakfast available. My only negative impression was the location. The hotel and a fuel station were the only businesses on the exit which made it feel isolated.
Every thing was great about the room, the breakfast was much more than the advertised continental breakfast. For some reason because I paid for the room in advance I was denied my membership points and other benefits.
I enjoyed everything! The room the pool and the hospitality.
The room, the staff, everything is perfect! Also the grounds are beautiful – with a nice pool and 2 hot tubs! Just a very relaxing, enjoyable place to stay
Great little hotel. Just off highway but very quiet. Well cared for property & close to amenities
It was very nice and clean with lovely rooms. The staff was very courteous and efficient.
Best Western Shadow Inn places you within 2 miles (3 km) of Historic Woodland Train Depot and Woodland Opera House. This 119-room hotel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi.
Start your day off right with a free continental breakfast.
The 119 rooms have an array of amenities, including coffee makers, ironing boards, and desks. Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries.
Guests staying at Best Western Shadow Inn enjoy an outdoor pool, a spa tub, and free WiFi in public areas. You can put free parking to good use if you drive. The 24-hour front desk has staff always at the ready. Additional amenities include conference space and laundry facilities.
Reception person was rude when asked for extra towels and seemed bother. I felt the price was high for the quality of the room. The pull out couch didn’t even have sheets had to go and ask for blankets and sheets.
Nice staff spacious rooms
Great staff, Alyssa welcomed us with a smile and made us feel welcome. Great shower. Comfortable bed.
Best western now becomes inconsistent. I would not expect paying more than 100 bucks a day to stay with yellow blanket of motel 6 level. I tried to use laundry, and the key is always out.
Dear Alpangca, I would like to apologize for a less than enjoyable experience during your recent visit. We are working to improve our customer service and our overall guest experience. We hope that this stay does not change the way you feel about the Best Western brand. We also hope that you give us another chance to provide better service to you on a future visit. Best regards, Gary Brashier General Manager Best Western Shadow Inn
Dear Guest, Thank you for being our guest. We are glad to see you had a good stay. We hope to see you again. Best regards, Gary Brashier General Manager Best Western Shadow Inn
Dear Guest, Thank you for the perfect score and thank you for being our guest! We are happy to see you had a wonderful stay. We look forward to providing the same great service on your next visit. Best regards, Gary Brashier General Manager Best Western Shadow Inn
Dear Guest, Thank you for being our guest and taking the time to share your experience with others. We hope that you will stay with us again on your next trip to Woodland, Ca. Best regards, Gary Brashier General Manager Best Western Shadow Inn
Dear Guest, Thank you for staying with us. We are sad to see that your experience was less than perfect. I would like to apologize for any issues you experienced. We strive to provide a great experience to all of our guests and it appears that we did not do so for you. We hope that you give us another opportunity to provide better service on a future visit. Best regards, Gary Brashier General Manager Best Western Shadow Inn
Dear Guest, Thank you for the 4 Star Rating and thank you for staying with us. We are happy to see you and a good stay. We hope to see you again. Best regards, Gary Brashier General Manager Best Western Shadow Inn