I liked the location, close to town but not in the middle of the crowds
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really nice hotel, you can tell it got recently remodeled,definitely worth it
The night clerk checked someone into our room and gave him a key. This man almost got into our room but thankfully my husband got to the door before he could. Both my daughters were asleep and i was in the shower when this happened. Very vulnerable. Scary experience. We have done our fair share of travel and have never had this happen before. I complained to management and received a refund for the night. Will never stay here again. We did not feel safe
We loved that our room had a beautiful view of the mountains. =)
The staff were pleasant, very helpful, and pet friendly.
The room was filthy one of the beds I have pictures of had looked like maybe dirty shoes had been on someone who had lain on the bed, or the probably the bed had not been washed at all, at least the top covers hadn’t. The entire room had been very poorly cleaned. There were pieces of trash in the bathtub. The night stand between the two beds where something had been spilled on the glass top was still filthy with a dried liquid on it. When they had changed or removed an item in the wall of the bathroom it has not been painted and repaired properly. I was exhausted or I would have left. Wyndham with such properties will lose any kind of credibility did hasn’t Miss informing their guests about properties such as this. I paid almost $100 for the room and this was the dump I had to sleep in. The fellow at the desk Was very nice the staff were courteous I have no complaint about that.
My room smelled of pee (pet friendly hotel so I went with it) then my dish wouldn’t connect to most channels so there wasn’t really a working tv. Pool was under maintenance. Not holding this visit against the property - staff was friendly and attentive. And it was only a quick stay so the amenities were not a big deal.
Easy access on the highway and room was nice. Bsthroom was in need of repair. Shower tiles were awful. My main reason for this ahort pleasure trip was the pool and hot tub. Walls in very poor condition and hot tub had no power in their jets. Plus the pool was heated supposedly and it was too cold. I couldnt even swim. Very disappointing.
The pool was cloudy, no guests at pool due to condition of water. Very disappointed.
Great location. Comfortable beds and linens. Very clean and spacious room. Decent breakfast.
Room wasnt ready at 130 pm, bathroom was hideous, big hole in ceiling in lobby from unrepaired water damage......stay somewhere else
nice hotel, friendly staff. Pool was a little cloudy, but I've never seen a hotel pool that wasn't. The hot tub was hot and when the towels ran out, they replenished them right away. The breakfast was good. We went during a busy time, so we had to wait a bit for food to be replenished, but it was understandable. We'd definitely stay here again.
We had no issues. Good hotel for the price and staff is great. Plan to come back next year.
La Quinta Inn & Suites by Wyndham Ruidoso Downs places you within 2 miles (3 km) of Ruidoso Downs Racetrack and Hubbard Museum of the American West. This 63-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.
Free buffet breakfast is served on weekends from 6:00 AM to 9:00 AM.
LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Refrigerators, microwaves, and coffee makers are other standard amenities.
La Quinta Inn & Suites by Wyndham Ruidoso Downs features free WiFi in public areas, conference space, and a 24-hour business center. If you drive, take advantage of free parking. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include coffee/tea in a common area, express check-out, and laundry facilities.
I liked the location, close to town but not in the middle of the crowds
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Thank you for staying with us!
Thank you for the high rating Janette!
Thank you for the 5 stars! See you next time!
really nice hotel, you can tell it got recently remodeled,definitely worth it
Thank you for staying and for the 5 star rating! We will see you next time!
The night clerk checked someone into our room and gave him a key. This man almost got into our room but thankfully my husband got to the door before he could. Both my daughters were asleep and i was in the shower when this happened. Very vulnerable. Scary experience. We have done our fair share of travel and have never had this happen before. I complained to management and received a refund for the night. Will never stay here again. We did not feel safe
Dear Guest, Thank you for staying with us and for the review! Please allow me to once again express my sincerest apologies for the experience you had at my hotel. I am sorry that we could not do enough to make you feel safe. While a refund does not change the experience for you I want you to know we did everything we could possibly do to ensure your safety after you let us know what happened. We made a new set of keys that cancelled out all others, we increased our rounds during the remainder of his shift and our night overnight shift as well. I am working with my team to ensure our guests safety by being more aware of our actions. Again, I am terribly sorry that you had this experience at my hotel and I hope that in your future visits into our beautiful town you will find somewhere you do feel safe!
Hi and thank you for the review.
We loved that our room had a beautiful view of the mountains. =)
Hi, Thank you for staying with us and for the review. My team and I are happy to hear how much you enjoyed your stay with us and we hope to be of service to you again in the future!
Thank you for staying with us and for the time you took to let us know how we did. We hope to have you as our guest again!
Hello Jessica, thank you for sharing your feedback with us, as it is very important to us! We are happy to see a 5 out of 5. We are thankful that out of your many choices you choose to stay with us and we hope that you would choose us again on your next visit!