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The Spa Hotel

4.0 star property

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Photo gallery for The Spa Hotel

Terrace/patio
Feature Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Indoor pool, open 6:30 AM to 9:00 PM, sun loungers
Exterior
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Mount Ephraim, Royal Tunbridge Wells, England, TN4 8XJ
  • Place, Pantiles
    ‪12 min walk‬
  • Place, Spa Valley Railway
    ‪14 min walk‬
  • Place, Assembly Hall Theater
    ‪2 min drive‬
  • Airport, London (LGW-Gatwick)
    ‪59 min drive‬

Room options

View all photos for Cosy Double

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Cosy Double

8.8 out of 10
Excellent
(12 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Twin Room

A hotel room with two beds, a desk, and a mirror wall.

Superior Twin Room

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Cosy Deluxe double room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Cosy Deluxe double room

8.8 out of 10
Excellent
(25 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Solo Traveller

Solo Traveller | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Solo Traveller

  • Garden view
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Cosy Double Room Single Use

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Cosy Double Room Single Use

9.4 out of 10
Exceptional
(14 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Cosy Deluxe Double Room Single Use

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Cosy Deluxe Double Room Single Use

9.6 out of 10
Exceptional
(15 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Cosy Deluxe Twin Room (Single Use)

A hotel room with two beds, a desk, a chair, and a window with a view.

Cosy Deluxe Twin Room (Single Use)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds
  • Free WiFi

View all photos for Spacious Double Room

A bedroom with a large bed, a nightstand, a lamp, and a window with curtains.

Spacious Double Room

9.6 out of 10
Exceptional
(7 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Feature Room

Feature Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Feature Room

  • Garden view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Indulgent Room

Indulgent Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Indulgent Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Royal Tunbridge Wells

The Spa Hotel places you within a leisurely stroll of Pantiles and Spa Valley Railway. This 4-star hotel has 70 rooms and welcomes guests with a restaurant, an indoor pool, and free in-room WiFi.

What's nearby

  • Pantiles - 12 min walk - 0.7 miles
  • Spa Valley Railway - 14 min walk - 0.8 miles
  • Tunbridge Wells Museum and Art Gallery - 18 min walk - 1.0 mile
  • Calverley Grounds - 18 min walk - 1.0 mile
  • Assembly Hall Theater - 2 min drive - 0.8 miles

Getting around

  • Tunbridge Wells Station - 16 min walk
  • Gatwick Airport (LGW) - 50 min drive

Restaurants

  • ‪The Ragged Trousers - ‬13 min walk
  • ‪The Sussex Arms - ‬14 min walk
  • ‪Old Auction House - ‬15 min walk
  • ‪The Ivy Royal Tunbridge Wells - ‬15 min walk
  • ‪Juliets - ‬15 min walk

About this property

The Spa Hotel

Guests of The Spa Hotel have access to an indoor pool, a gym, and a sauna. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this spa hotel include free WiFi in public areas, an outdoor tennis court, and meeting rooms.
Guests can expect free WiFi and flat-screen TVs with digital channels. Bathrooms offer hair dryers, slippers, and bathrobes. Safes, phones, and desks are other standard amenities.
An outdoor tennis court and a health club are featured at the hotel. In addition to an indoor pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.

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Royal Wells Hotel
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9.0 out of 10, Wonderful, 1,001 reviews
$88 nightly
The price is $106
Jul 5 - Jul 6
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 19 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Orangery Restaurant

Things to do

  • Fitness classes
  • Health club
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 19.00 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Pool access available from 6:30 AM to 9:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Spa Hotel Royal Tunbridge Wells
Spa Royal Tunbridge Wells
The Spa Hotel Hotel
The Spa Hotel Royal Tunbridge Wells
The Spa Hotel Hotel Royal Tunbridge Wells

Frequently asked questions

Is free cancellation available at The Spa Hotel?

The Spa Hotel offers free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at The Spa Hotel?

As of Jun 28, 2026, prices found for a 1-night stay for 2 adults at The Spa Hotel on Jul 21, 2026 start from $149, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to The Spa Hotel?

This hotel is located in Royal Tunbridge Wells, a short 13-minute walk from Pantiles and also 18 minutes on foot from Assembly Hall Theater. You'll also find Spa Valley Railway and Tunbridge Wells Museum and Art Gallery less than a mile away.

Is there parking available at The Spa Hotel?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Is there a spa at The Spa Hotel?

Spa services at the hotel include prenatal massages, hot stone massages, couples treatments, and aromatherapy.

Does The Spa Hotel include a casino?

No, The Spa Hotel doesn't have a casino.

Is there an indoor pool at The Spa Hotel?

Yes, this hotel has an indoor pool. Guests have pool access between 6:30 AM and 9:00 PM.

What do couples enjoy most about The Spa Hotel?

There are plenty of amenities for couples at this hotel, including a restaurant, an indoor pool, and a bar/lounge.

Does The Spa Hotel have a hot tub?

No, but this hotel does have a sauna.

Does The Spa Hotel feature a restaurant that includes a breakfast menu?

Yes, The Spa Hotel serves an English breakfast for a surcharge on weekday mornings at The Orangery Restaurant.

Will The Spa Hotel allow pets to stay for free?

No, pets aren't allowed at The Spa Hotel though service animals are welcome.

Does The Spa Hotel have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to The Spa Hotel?

The closest major airport to The Spa Hotel is Gatwick Airport (LGW), which is 22.5 mi away (50 minutes by car). Another top airport is London City Airport (LCY), which is around 27.1 mi away.

Are there rooms with balconies at The Spa Hotel?

No, there aren't any guestrooms with balconies at The Spa Hotel.

Does The Spa Hotel have a wedding venue on site?

There are wedding services available at The Spa Hotel if that's in your vacation plans.

The Spa Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 600 out of 1001 reviews
Rating 8 - Good. 272 out of 1001 reviews
Rating 6 - Okay. 86 out of 1001 reviews
Rating 4 - Poor. 31 out of 1001 reviews
Rating 2 - Terrible. 12 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Very lovely hotel, calm and relaxing and I will definitely visit again Thankyou
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is elegant and peaceful.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Dan

Liked: Cleanliness, amenities, property conditions & facilities
Very nice establishment and excellent service! Would definately stay again.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Second time staying here and experiences consistently very good. Friendly and attentive staff, clean and comfortable rooms. Had room service both times and both times food was lovely. Breakfast also nice
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities
Lovely room at a good price.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are courteous and friendly. The rooms are spotless and the facilities are very good. Great value for money.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
Excellent stay. Great staff and facilities
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love everything about this hotel
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Nice gesture of a room upgrade - very spacious, clean room. Staff courteous and attentive throughout our stay. Good that the hot breakfast is cooked fresh to order.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Marie

Liked: Cleanliness, amenities, property conditions & facilities
Super friendly staff that couldn’t do enough for me from the Reception Team to the Room Service Staff. Lovely room, comfy beds, fabulous breakfast. I will definitely be back.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need a car or not mind walking up hill on way back from town
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Vivienne

Liked: Cleanliness, amenities
Everywhere was very clean and all the facilities were in excellent condition. The Wellness spa was fantastic and very enjoyable. The staff were helpful, professional and friendly and always available to assist. My daughter and I had a great stay.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities
What a beautiful relaxing hotel
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Sally

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel. Excellent breakfast. Friendly staff. Always a real treat staying at The Spa.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Itziar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, I spent a couple of days with my friend, we found it good as it was very quiet time (just before Xmas) but it was very noisy in the early morning, I could imagine in busier times is worse. Other than that we liked our break and the swimming pool and gym were a plus, we ate at the restaurant for lunch, it was good and dinner at the bar twice, we liked it all, good break!
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Filomena

Liked: Cleanliness, staff & service, amenities
The spa facilities, the restaurant, the lobby, and the service were fantastic. It was also very easy to access the town centre on foot or by bus.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was great, staff were friendly and amenities were excellent. Everything was very clean and comfortable
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great venue with lovely amenities and a solid soa
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

John Philip

Liked: Cleanliness, amenities, property conditions & facilities
We had a really nice stay.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are always very friendly and professional. The rooms are always clean and tidy. My favourite hotel in TW
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Ron

Liked: Cleanliness, amenities
Counter service at check in/out was very good. Breakfast bar was nice and staff were friendly. Enjoyed the spa facilities especially the steam room and pool, although the massage was expensive and regular rather than deep tissue. Room not as nice as pictured, smaller, darker and had single beds pushed together when we booked a double. Dinner at the bar was average (burger and fish & chips).
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Hilary

Liked: Cleanliness, amenities, property conditions & facilities
The receptionist was very welcoming and I was fortunate to be upgraded to a spacious room. The room and all the hotel was kept beautifully clean. The gym was well equipped and the swimming pool although small was good. I think my only reservation was the coffee served at breakfast which could have been better. The breakfast itself was good.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, really lovely reception team! Thanks for a great stay!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities
Everything was great.... the only problem was the dinner menu, very expensive and poor selection
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel walking distance to Tunbridge Wells Very comfortable room
Stayed 1 night in Oct 2025