Mercure Tunbridge Wells Hotel

4.0 star property

Choose dates to view prices

Photo gallery for Mercure Tunbridge Wells Hotel

Daily buffet breakfast for a fee
A large, multi-story building with a prominent conical roof, multiple windows, and a well-lit entrance area.
Meeting facility
Reception
Property grounds

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Parking available
  • Business services

Explore the area

View in a map
8 Tunbridge Road, Pembury, Royal Tunbridge Wells, England, TN2 4QL
  • Place, BowlPlex Tunbridge Wells
    ‪6 min drive‬
  • Place, Pantiles
    ‪8 min drive‬
  • Place, Hever Castle and Gardens
    ‪35 min drive‬
  • Airport, London (LGW-Gatwick)
    ‪57 min drive‬

Room options

Superior Room, 1 Double Bed

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Classic Room, 1 Double Bed

8.6 out of 10
Excellent
(54 reviews)
  • City view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Family Room, Multiple Beds (Classic)

8.6 out of 10
Excellent
(8 reviews)
  • City view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

Classic Room, 2 Twin Beds

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Privilege, Room, 1 Double Bed

8.4 out of 10
Very good
(7 reviews)
  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Royal Tunbridge Wells

Dunorlan Park is within 2 miles (3 km) of Mercure Tunbridge Wells Hotel while other popular attractions such as Pantiles are within 3 miles (5 km). This 84-room, 4-star hotel welcomes guests with a restaurant, free in-room WiFi, and a 24-hour business center.

What's nearby

  • Dunorlan Park - 4 min drive - 1.5 miles
  • BowlPlex Tunbridge Wells - 6 min drive - 2.1 miles
  • Pantiles - 8 min drive - 3.3 miles
  • Bewl Water - 14 min drive - 8.5 miles
  • Hever Castle and Gardens - 35 min drive - 16.4 miles

Getting around

  • Maidstone Beltring Station - 9 min drive
  • Gatwick Airport (LGW) - 48 min drive

Restaurants

  • ‪KFC - ‬3 min drive
  • ‪Costa Coffee - ‬3 min drive
  • ‪Pierre Lotti Cafe - ‬5 min drive
  • ‪Greggs - ‬3 min drive
  • ‪Costa Coffee - ‬7 min walk

About this property

Mercure Tunbridge Wells Hotel

Mercure Tunbridge Wells Hotel features free WiFi in public areas, conference space, and a 24-hour business center. Self parking is available for GBP 12 per day. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include express check-out, free newspapers, and laundry facilities.
Guests can expect free WiFi and LED TVs with digital channels. Bathrooms offer hair dryers and free toiletries. Phones and desks are also standard. Housekeeping is available on request.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 12 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Mallows

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 4,306 square feet of conference space
  • 8 meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Banquet hall
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • 24-hour room service

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 15 per pet, per night
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 17.95 per person
  • Self parking fee: GBP 12 per day
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Mercure Tunbridge Wells
Mercure Hotel Tunbridge Wells
Mercure Tunbridge Wells
Mercure Tunbridge Wells Hotel
Tunbridge Wells Mercure
Tunbridge Wells Mercure Hotel
Mercure Tunbridge Wells Hotel Pembury
Mercure Tunbridge Wells Pembury, Royal Tunbridge Wells
Ramada Royal Tunbridge Wells
Royal Tunbridge Wells Ramada
Ramada Hotel Tunbridge Wells
Mercure Tunbridge Wells
Mercure Tunbridge Wells Hotel Hotel
Mercure Tunbridge Wells Hotel Royal Tunbridge Wells
Mercure Tunbridge Wells Hotel Hotel Royal Tunbridge Wells

Frequently asked questions

Are free cancellation options available at Mercure Tunbridge Wells Hotel?

Mercure Tunbridge Wells Hotel provides free cancellation on certain room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Mercure Tunbridge Wells Hotel?

As of Jun 22, 2026, prices found for a 1-night stay for 2 adults at Mercure Tunbridge Wells Hotel on Jul 12, 2026 start from $89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Mercure Tunbridge Wells Hotel?

This hotel is located in Royal Tunbridge Wells, close to Dunorlan Park, Assembly Hall Theater, and Pantiles. You'll also find High Weald and Tunbridge Wells Museum and Art Gallery within a short drive.

Is there parking available at Mercure Tunbridge Wells Hotel?

Yes, parking is offered for GBP 12 per day.

Does Mercure Tunbridge Wells Hotel have a casino at the property?

No, Mercure Tunbridge Wells Hotel doesn't have a casino.

Will I find an indoor pool at Mercure Tunbridge Wells Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Mercure Tunbridge Wells Hotel?

Couples staying at this hotel will appreciate amenities like 24-hour room service as well as a restaurant and a bar/lounge.

Does Mercure Tunbridge Wells Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Mercure Tunbridge Wells Hotel have a restaurant with a breakfast menu?

Yes, Mercure Tunbridge Wells Hotel serves buffet breakfast for a surcharge each morning at The Mallows.

Will Mercure Tunbridge Wells Hotel allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Mercure Tunbridge Wells Hotel for a fee of GBP 15 per pet, per night. The property also provides food and water bowls.

Does Mercure Tunbridge Wells Hotel have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Mercure Tunbridge Wells Hotel?

The closest major airport to Mercure Tunbridge Wells Hotel is Gatwick Airport (LGW), which is about 20.6 mi away. Another top airport is London City Airport (LCY), which is around 27.2 mi away.

Are there rooms with balconies at Mercure Tunbridge Wells Hotel?

No, there aren't any guestrooms with balconies at Mercure Tunbridge Wells Hotel.

Mercure Tunbridge Wells Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 323 out of 1001 reviews
Rating 8 - Good. 376 out of 1001 reviews
Rating 6 - Okay. 186 out of 1001 reviews
Rating 4 - Poor. 72 out of 1001 reviews
Rating 2 - Terrible. 44 out of 1001 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Adrian

Lovely friendly staff from Steve on reception and Tim in the restaurant they couldn’t do enough to make our stay more enjoyable
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Samantha

Liked: Cleanliness, staff & service, amenities
Clean and friendly staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Joslyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were brilliant !!!!!!
Stayed 1 night in Feb 2026
Verified

8/10 Good

Matthew

Liked: Staff & service, amenities, property conditions & facilities
Loved it
Stayed 1 night in Mar 2026
Verified

8/10 Good

Dan

Liked: Cleanliness
Friendly staff Clean room
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Barry

Liked: Cleanliness, staff & service, amenities
Reception staff at check was very helpful and amenable. Breakfast staff were courteous and helpful.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Sidney

Liked: Cleanliness, property conditions & facilities
I was very happy with this hotel, everything was clean and tidy, the staff were polite and very help, the breakfast food was plenty and well presented, checkin was also easy and quick, the rooms were well laid out and clean, very happy
Stayed 1 night in Dec 2025
Verified

8/10 Good

Jo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food ordered via room service was excellent and affordable.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Cara

Liked: Staff & service, amenities
Staff were fantastic, hotel is easy to get to and find. Great location for the hospital, Tesco and for all the heritage sites around.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Sean

Liked: Cleanliness, staff & service, amenities
Pleasant hotel. Ideally positioned
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Tolu

Liked: Cleanliness, amenities, property conditions & facilities
Room was neat
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Mr W J

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic service from all staff
Hotel reception
Stayed 1 night in Nov 2025
Verified

8/10 Good

Sam

Liked: Cleanliness, staff & service, room comfort
Clean room, friendly staff.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, good breakfast overall good stay
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel on a great location with great staff.
Stayed 1 night in Jun 2025
Verified

8/10 Good

andrew

Liked: Cleanliness, amenities, property conditions & facilities
The room was very nice and food was hot for a buffet breakfast, but personally I prefer a freshly cooked breakfast.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Marie

Liked: Cleanliness, property conditions & facilities
Comfortable room, delicious breakfast and plenty of peace and quiet. Thank you Mercure
Stayed 2 nights in Nov 2025
Verified

8/10 Good

stephen

Liked: Cleanliness, staff & service
Room was clean,hotel is in need of a bit of a refurb but staff friendly and good value for money
Stayed 1 night in Nov 2025
Verified

8/10 Good

Ann

Good all round
Stayed 1 night in Dec 2025
Verified

8/10 Good

Miguel

Liked: Amenities
Fantastic stay
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the decor and ambience of the main area, and our room was very cozy. The staff were very helpful and polite. We both enjoyed our stay very much.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Tim

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, good size rooms and parking
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Lovely hotel and room. The staff were very helpful and friendly. Bed was so comfortable, didn't want to get up in the morning.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with really friendly staff.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Viviane

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and the bed was very comfortable.
Stayed 2 nights in Mar 2025