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Relais Marco Polo

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Deluxe Triple Room | Premium bedding, down comforters, memory foam beds, minibar
Exterior detail
Interior detail
Interior detail
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Via Magenta, 39, Rome, RM, 00185
  • Place, Via Marsala
    ‪1 min walk‬
  • Place, Via Nazionale
    ‪8 min walk‬
  • Place, Basilica di Santa Maria Maggiore
    ‪8 min walk‬
  • Airport, Rome (FCO-Fiumicino - Leonardo da Vinci Intl.)
    ‪43 min drive‬

Room options

View all photos for Deluxe Suite

Deluxe Suite | Premium bedding, down comforters, memory foam beds, minibar

Deluxe Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 409 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bed and 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, down comforters, memory foam beds, minibar

Deluxe Double Room

9.0 out of 10
Wonderful
(8 reviews)
  • 205 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | Premium bedding, down comforters, memory foam beds, minibar

Deluxe Triple Room

10.0 out of 10
Exceptional
(3 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | Premium bedding, down comforters, memory foam beds, minibar

Deluxe Quadruple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

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About the neighborhood

Rome

Located in Rome City Centre, Relais Marco Polo is a leisurely stroll from popular sights such as Basilica di Santa Maria Maggiore and Via Nazionale. The 6 rooms at this hotel include microwaves, minibars, and espresso makers. It's connected to the convention center in central Rome and also close to Roman Forum and Colosseum.

What's nearby

  • Via Marsala - 1 min walk - 0.1 miles
  • Piazza della Repubblica - 8 min walk - 0.5 miles
  • Via Nazionale - 8 min walk - 0.5 miles
  • Basilica di Santa Maria Maggiore - 8 min walk - 0.5 miles
  • Colosseum - 6 min drive - 2.3 miles

Getting around

  • Rome Termini Station - 5 min walk
  • Termini Tram Stop - 5 min walk
  • Fiumicino - Leonardo da Vinci Intl. Airport (FCO) - 49 min drive

Restaurants

  • ‪VyTA Boulangerie - ‬2 min walk
  • ‪Roadhouse Restaurant Roma Termini - ‬2 min walk
  • ‪Mancini La Porchetta di Ariccia - ‬3 min walk
  • ‪Juice Bar - ‬3 min walk
  • ‪Starbucks - ‬3 min walk

About this property

Relais Marco Polo

Guests of Relais Marco Polo enjoy access to free WiFi in public areas, microwave in a common area, and refrigerator in a common area. There's discounted offsite parking, and an airport shuttle (available 24 hours) for EUR 60 per vehicle one-way. The front desk is staffed 24 hours a day to help with luggage storage and tours/tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls and litter boxes. Additional amenities include a communal living room and a vending machine.
Guests can enjoy free WiFi and satellite TV. Bathrooms offer rainfall showers, hair dryers, and slippers, and memory foam beds with premium bedding and down comforters ensure a restful night. Microwaves, minibars, and espresso makers are also standard.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 25 per day); discounts available
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • 5 steps to reach entrance
  • Elevator (31 inch wide door)
  • Smooth flooring in room

More

  • Communal living room
  • Double-glazed windows
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Down comforter
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bidet
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Microwave
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:30 PM
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 20 per pet, per stay
  • Dogs and cats only
  • 1 total (22 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls and litter boxes are available
  • Service animals exempt from fees

Children and extra beds

  • Cribs/infant beds are available for EUR 5 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: EUR 60 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 25 per day (328 ft away)
  • Pet fee: EUR 20 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 5 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
  • Check-in: 2:30 PM
  • Check-out: 10:30 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers discounted parking nearby.
Property Registration Number IT058091B4Y2S7HSN6

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Relais Marco Polo Rome
Relais Marco Polo Hotel
Relais Marco Polo Hotel Rome

Frequently asked questions

What can I see near Relais Marco Polo?

This hotel is situated in Rome City Centre within a short 9-minute walk of Basilica di Santa Maria Maggiore and also 11 minutes on foot from Via Nazionale. You'll also find Spanish Steps and Piazza di Spagna within a short drive.

How much does it cost to stay at Relais Marco Polo?

As of Apr 29, 2026, prices found for a 1-night stay for 2 adults at Relais Marco Polo on May 4, 2026 start from $225, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Relais Marco Polo?

No, there isn't parking at the hotel but you'll find nearby parking for EUR 25 per day (discounts available).

Does Relais Marco Polo have a casino?

No, Relais Marco Polo doesn't have a casino.

Is there an indoor pool at Relais Marco Polo?

No, there is no indoor pool at this hotel.

Is Relais Marco Polo good for couples?

Amenities that appeal to couples at this hotel include a down comforter, a rainfall showerhead, and a minibar.

Does Relais Marco Polo have a hot tub?

No, there isn't a spa tub at this hotel.

Does Relais Marco Polo have a restaurant with a breakfast menu?

No, Relais Marco Polo doesn't have a restaurant that serves breakfast.

Does Relais Marco Polo allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Relais Marco Polo for a fee of EUR 20 per pet, per stay. The property also provides food and water bowls and litter boxes.

Does Relais Marco Polo have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Relais Marco Polo?

The closest major airport to Relais Marco Polo is Ciampino Airport (CIA), which is 16.4 mi away (38 minutes by car). Another top airport is Fiumicino - Leonardo da Vinci Intl. Airport (FCO), which is located 19.2 mi away (49-minute drive).

Are there rooms with balconies at Relais Marco Polo?

No, there aren't any guestrooms at Relais Marco Polo that offer a balcony.

Relais Marco Polo Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 33 out of 67 reviews
Rating 8 - Good. 21 out of 67 reviews
Rating 6 - Okay. 8 out of 67 reviews
Rating 4 - Poor. 2 out of 67 reviews
Rating 2 - Terrible. 3 out of 67 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Simon

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
good stay.
Stayed 2 nights in Dec 2025

10/10 Excellent

Ruth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect, the staff was very friendly !!
Stayed 3 nights in Dec 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Lo recomiendo es muy limpio y cerca a todas mas estaciones duermes comodo
Stayed 2 nights in Nov 2025

10/10 Excellent

Diana

Stayed 1 night in Nov 2025

10/10 Excellent

Yilun

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is prefect for who catching train around, only 5 minutes to central station. The room is spacious and clean, newly renovated with kitchennaid in the public area, and offered welcome cake everyday for clients. Specially the friendly and knowledgeable staff, detailed map out all attractions, make the journey much easier and pleasant.
Stayed 3 nights in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Good and 3 minutes to the terminal. Only that is stairs to get to the hotel entrance.
Stayed 1 night in Nov 2025

8/10 Good

Cody

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room beds where beds
Stayed 1 night in Oct 2025

10/10 Excellent

Daljit Kaur

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was bright, quiet and very clean. The staff were very helpful at all times, Superb location to get around everywhere in Rome We had an excellent stay Thank you
Stayed 4 nights in Sep 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautiful property!
Stayed 3 nights in Sep 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Guillaume, Quebec City

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Location was absolutely amazing, at just 4 minutes walking distance from the Termini, it was super convenient. The room itself was really beautiful, extremely clean and spacious enough. There was a Nespresso machine for the first coffee of the day which was nice to have. The bed and pillows were super comfortable and super clean. Unfortunately this is where the positive points are ending. The hotel seemed to have undergone renovations recently, and it's a shame it was not done properly. The rice paper thin walls were half the reason why we were not able to rest at all. You can hear everything happening in the corridor and in the adjacent rooms, from people doing their "number two", to people actually fu**ing, to the maintenance staff starting their disrespectful fanfare before 6 in the morning, this is definitely not a place you will be able to sleep even with the best earplugs out there. To add insult to injury, there was no air conditioning, or at least, it was a "centrally" controlled one which is impossible to get under 25 C in the room. We were lucky it was not as hot as it's usually in Roma at this time of year.Other than that there was one of those extremely low quality chinese fridge which was not working, leading us to loose some food. Also the drain in the shower was completely clogged, you cannot let the shower run for more than 1-2 minutes at a time otherwise it will overflow on the floor, you have to wait for the drain to swallow very slowly before restarting it.
Stayed 4 nights in Sep 2025

4/10 Poor

Kristin

Liked: Cleanliness
Stayed 2 nights in Aug 2025

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, staff & service
The hotel room and location were excellent, very close to main metro, bus and train station so can easily visit everywhere. We did not try the food so cannot comment and did not see what the other rooms were like. I managed to get the family room which was the largest and recently refurbised. Be aware, the vacinity although great location is very dirty and lots of people trying to sell you things. We found a great restaurant not far away Santa Maria Osteria Romana all all staff are Italian, food was fantastic and very friendly.
Stayed 6 nights in Aug 2025

10/10 Excellent

Atif

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and modern room with all the necessities.
Stayed 5 nights in Aug 2025

6/10 Okay

Jenny

Traveled with family
Liked: Cleanliness
They were under construction and did not advise us. We would never have booked, if we had known.
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities

Nice staff & clean-suitable for a one night stay.

Staff was great. However it’s evident that they are trying to grow their hotel as there is a lot of construction and some unfinished areas. The walls are thin as we could hear conversations in the common areas while in our room.
Stayed 1 night in Jul 2025

2/10 Terrible

natasha

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was clean and big for a family of 5. There was construction in the building that started at 7am. On our 2nd day the hotel lost power and couldn’t tell us when it would be restored. Then they lost water. The front desk was not helpful and would just ignore our questions when we were trying to find out what was going on. They offered to refund us but were not helpful in helping us find alternative accommodations. When we tried to get the refund through Expedia, the hotel refused. They didn’t offer bottled water or flashlights for trying to navigate the dark stairwell. They even made a joke about the water running out. It was horrible. The location was good but I would not recommend to anyone. Avoid at all costs
Stayed 5 nights in Jun 2025

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
I would prefer this review not to go public because the inconvenience may not have been the property’s fault. I stayed 2 nights in Relais Marco Polo, Rome, near Termini from 1-3 July25. On the first morning, 2 July, there was a black out. This continued all day and the electricity was not restored until some time during the night. I visited reception where I was told that the whole street was impacted. The latter was not correct as the restaurants downstairs were operating and my friend was staying at the Yes Hotel up the road and they had electricity. The hotel did not contact me or apologise in any form. My room was on the fourth floor and this meant taking the stairs, which were pitch black with no attempt made to put in any temporary lighting. It was very dangerous. Unable to charge my phone I had no torch. Fortunately the electricity came back on during the night and I was able to use the lift with my heavy bag when I checked out the next morning. No provision had been offered for this. As well as zero information or consideration on the impacted day it was a 36 degrees in Rome and AC was essential so I had to go elsewhere. I would like the property to refund my costs. As indicated in my review the other aspects of the hotel were fine.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jeannette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Liana

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in an old, dirty building that is under construction. The rating on Hotels.com is above 8 pts but the hotel is a 3 star. The entire two floors smell terrible and the rooms are old, dirty with thin walls. You can hear everything from adjacent rooms. I originally booked one 4 person room at Relais Marco Polo. Later requested a second room. They bumped me down to Hotel Marco Polo with 2 rooms without informing me. When I arrived I was disgusted with the smell and the dirtiness of the place. I requested to get back my original room, which only one was available. When I went into the room, there were ants crawling everywhere and hair all over the floor. I asked them to clean the room which they did. I was asked to pay additional $120 for the second room, on top of $900 plus city tax. The hotel was not with over $1000 for 2 Nights. I was very disappointed. We avoided sending time on the property because it was so terrible and went to the room only to sleep. The experience ruined my stay in Rome.
Stayed 2 nights in Jul 2025

8/10 Good

Julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
For their renovated rooms, I would recommend the hotel. It is about 150m from Termini and is accepting late arrivals. Our flight was delayed and all in all we arrived at 22:45. It is quiet but not fully sound proof. There are restaurants, small market and coffee shop right by the entrance of the building.
Stayed 1 night in Jun 2025

2/10 Terrible

Alejandro

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Ashish Rai

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel and very friendly staffs, and a very nice location.
Stayed 2 nights in Jun 2025

6/10 Okay

Karim

Liked: Cleanliness, staff & service
Disappointed that in our 1st stay we could request an iron and ironing board and take it to our room to iron and a week later in our 2nd stay we had to iron in the reception hallway to iron as we were told we can't iron in the room. And the elevator seems like a safety hazard. We understand it is an old building but the elevator must be upgraded. And no telephone in the room to call the reception.
Stayed 2 nights in Jun 2025

10/10 Excellent

geoff

Liked: Cleanliness, staff & service, property conditions & facilities
Full of character. But has modern rooms. Staff friendly, helpful, personality. Area full of interesting local colour, history and quiet churches when the crowd gets too much. And picked because close to termini. Love roma.
Stayed 1 night in Jun 2025