6/10 Okay
Angelique, Burbank
Traveled with partner
Dec 14, 2025
Grateful that we were able to check in earlier than 2pm. I find the staff indifferent. It seemed as if they cater more if you’re Italian. At breakfast, we saw the staff preparing espresso from scratch to an Italian guest so we thought it was being offered so we asked but was told we can only use the vending kind of machine. Another guest noticed so he asked for an espresso only to be told to use the machine. If this is not offered then it should be for everyone as we are all paying guests. Location is great, housekeeping is the only nicest person we encountered from this hotel. This is our 5th trip in Italy, 3rd time in Rome staying in a hotel but this is truly the first time we felt really unwelcomed.
Angelique
Stayed 3 nights in Dec 2025





































