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Hotel Marco Polo

3.0 out of 5.0

Recent guest reviews

The only positive for this hotel is that it is very close to station.2-3 minute walk and you are in front of the station. There are quiet a bit negatives... The air conditioner was not cooling. I could also hear other customers complaining of the AC. The shower mixer was very bad and hence never had a stable water temperature. Every few minutes you will have to reconnect to be online especially if you are using a mobile which is really irritating. The breakfast was poor. If you have come for a night this hotel is fine else find other options.

I came in on the train to this hotel. I liked how it was VERY close to the main railway station (Roma Termini). I would like to WARN you of stairs, this hotel has a lift, but you need to climb stairs to get to it. If your hand baggage doesn't have a strap on the side, your out of luck. Room quality was small, breakfast area was small, but that was OK. For 1 night and a 3 star Hotel, I think it deserves better, Overall, it's a nice property. If you need a hotel close to the Train Station (next day departure, etc.) I would definitely recommend you check this hotel out. A bad thing on the rooms is that they are a little bit small, but if you are staying for 1 night, you shouldn't have to worry about this.

Superb location(3 mins walk to Termini station, metro and local buses, so all sightseeing easily accessible, as well as airport) yet really quiet at night. Bedroom very clean, serviced daily with new linen,in afternoon in the shade so didn't get too hot, all bathroom facilities worked perfectly. Excellent reception staff, friendly and helpful, had good English. Breakfast continental with good choice and availability. Lots of options for dinner within a ten minute walk, and for a change from Italian food, there is a really good family- run Chinese restaurant two doors away. Free wifi. NB. Room tax only collected in cash, so factor that into your budgeting.

We stayed here for 4 nights (30th April - 4th May) and chose this hotel because of it's location near the Termini Station as the train from Fiumcino Airport takes you right there. When we arrived we didn't realise there is an entrance/exit on Via Marsala, if you use this exit and walk straight up the street ahead, take the first right turn and the hotel is right there, less than 5 minutes - perfect when you have your bags with you. The longer route from the main entrance/exit of the station brings you down a somewhat less pleasant street which worried us slightly on arrival but there was never any issues and we used the other route each day. The hotel itself is on the third floor, it doesn't look like much from the outside but once you enter it's lovely. On the small side because it's only one floor, the dining area is very small but not an issue for us as we like to eat out which sightseeing. The staff are the main highlight, they are all so lovely and helpful. They provide a map on arrival and recommend the best ways to get around the city. The room we stayed in was lovely, again it was small but that was to be expected. You leave your key with reception before leaving each day which was unusual but it means the cleaning staff don't disturb you while you're sleeping/in the room and our room was cleaned each day. The only time I would have liked a hotel closer to the centre was at night but we found the best restaurants/pubs to be on Via Nazionale which is only a 10-15 minute walk away. I would definitely stay here again if we were to return to Rome, the location beside the Termini is perfect when arriving/leaving and if you plan to use the Metro/bus links for seeing the sights then you couldn't be in a better location - we walked most places but the Metro lines serve all the big attractions and only take a couple of minutes with quite reasonably priced tickets for 24/48/72 hour use so there is always that option if you don't fancy walking in the heat. The staff would also hugely influence my decision to stay here, they couldn't be more helpful! I noticed that noise seemed to be a huge factor in a lot of hotel reviews around Rome and I can honestly say there was no noise issues here, the walls are a little thin though so if your neighbour is noisy you'll hear a bit but there was no street noise whatsoever.

One off the best hotels i have being in staff wise they could not do enough for u you wanted ice you got ice extra pillows not a problem they where great and if your looking for somewhere too eat donti across the road on coner

This hotel is clean and the staff are helpful and polite its very quaint and old fashioned as a place to just sleep and go out sight seeing all day its perfect . The continental breakfast is ok but the dinning area is quite small in my experience its not a 3 star hotel more a 2. But the best thing is its only a four minute walk from the central train station and very close to historical sights and restaurants.

We were travelling as a family with several children. On arrival we were a little suprised: we were presented with a family room with not much floor space beyond the beds and no real window (it was internal facing). But on reflection: this is Rome. Most hotels are like this - they are within existing buildings. So set your expectations accordingly. If you want an international hotel they are available, but you'll pay huge prices accordingly. After the inital impression, we grew to like Hotel Marco Polo. You don't want to be in the hotel all day anyway when in Rome, the hotel should be there for the last two hours of the day and a place to sleep. The room is clean and tidy. And quiet - that is important as I was expecting to be in the heart of a noisy city with mopeds zooming past at every hour. That was not the case. It was dead quiet. All we could hear was the aircon humming. There is a good Internet connection: invaluable for the kids when you have to put your feet up at the end of the day from all of the walking. There was no kettle in the room, but that was fine. Breakfast was OK. The breakfast room is a little cramped and the food is quite adequate, but it provides a start to the day. The staff are very friendly and helped us orientate ourselves. The room was cleaned to a good standard every day. The location is excellent; just a minute's walk from Termini and from there you can get all over Rome. So in summary: it is a good hotel and is very family friendly. Perfect for a reasonably-priced stay in Rome. I would return there again.

Just around the corner from Termini, it's near, quiet, and with character. But the outstanding experience from my stay was the help provided by the reception: Diego who marked out some walking routes for me on a map and also stored my luggage. And Francesco who helped me out of a serious train reservation problem. To me this everything good about the trip because traveling means the people you meet not only the great views and places, which are not lacking in Rome. Great espresso in their bar. and internet.There are so very many places around the Termini but it's the personal help that sets them apart. After all, visiting Rome is being out most of the day around town.

Bit run down, but great value and so close to the Termini. Went for four days with my fifteen year old daughter. The breakfast was a bit strange, but the rooms were clean and the reception staff are lovely.

We've always wanted to go to Rome and we weren't disappointed! The Hotel Marco Polo, which is very close to the Termini Station, suited us well. It was fairly basic but the bed was very comfortable and the en suite was excellent. The only slight disappointment was that there wasn't a kettle in the room for making a cuppa first thing in the morning or last thing at night, however, you could order from the bar. Breakfasts were continental and self-service - with delicious pastries - so you could have as much as you liked. The reception and waiting staff were very friendly and helpful. If, as we hope, we return to Rome we certainly would be happy to stay here again.

Via Magenta 39 Rome RM

Hotel highlights

  • Walking distance to Teatro dell'Opera di Roma
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Bar/lounge

Teatro dell'Opera di Roma is a short stroll from Hotel Marco Polo, and other popular attractions like Basilica di Santa Maria Maggiore are within a mile (2 km). This 22-room, 3-star hotel has free breakfast, free in-room WiFi, and a conference center. It's also close to St. Peter's Basilica and Borghese Gallery.


Dining

Free buffet breakfast is included with your stay and awaits you each morning from 7:30 AM to 10:30 AM. Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café.


Rooms

All of Hotel Marco Polo's 22 soundproofed rooms provide sofa beds, minibars, and safes. Guests can expect free WiFi and flat-screen TVs with digital channels. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and bidets. Phones and desks are also standard.


Property features

Guests of Hotel Marco Polo enjoy access to free WiFi in public areas, a conference center, and coffee in a common area. If you drive, self parking is EUR 30 per day, or you can take advantage of the airport shuttle (available on request) for EUR 50 per vehicle one way. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and securing valuables. Additional amenities include a library, express check-in, and express check-out.

Room options

Triple Room

Full 1 | Twin 3 | Sleeps 4

Double Room Single Use

Full 1 | Sleeps 2

Quadruple Room

Full 2 | Twin 4 | Sleeps 4

Family Room

Full 1 | Sleeps 5

Reviews from Trip Advisor

Trip Advisor aggregated rating

68% of guests recommend this hotel

Total of 870 reviews