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Clarion Collection Hotel Principessa Isabella

4.0 out of 5.0

Recent guest reviews

Clean and tidy hotel, staff always friendly and polite, room was a little small but adequate. Continental breakfast included cooked eggs, bacon, and sausages, very good variety offered. 4 stars might be a bit generous but cannot complain with the hotel.

Clean place with nice decor but very small. 3 person room was small, a fold out bed provided, Breakfast was limited and low stock No tea and coffee in rooms but a fridge with drinks in that cost $3 each but no details about this ... no welcome pack.. didn’t know had a bar that was available in reception even. The hotel seemed closed after breakfast hence more like a B and B. Also charged $6 a night for all 3 of us even though one was under 18 like jet2 told us we wouldn’t have to pay for.. bill for $54 when checked out. Loved Rome but wouldn’t go back to this hotel.

We booked this hotel with EasyJet Holidays for a seven night stay. The hotel is located on the outskirts of town around 30 minutes walk. Our room was quite small with bed taking up most of space and there was no seating to relax after days walking. The rooms was very clean but there was a major problem with noise from other rooms as walls were so thin. We could hear people talking, wardrobe doors banging, etc most nights and early mornings. We also had a balcony but this was dirty and no furniture and overlooked derelict building. A plant pot full of weeds. The maids and waitresses were very friendly but that can not be said of reception staff. They were always quite blunt and showed very little emotion. We also had a problem with replenishment of bathroom toiletries. No moisteriser was left for four nights. We noticed a box outside our room next to our door filled with products and just took a couple of moisturisers. Two minutes later we had a telephone call from reception telling us off.,he seen us on camera. I went down to reception and was accused of sealing but explained we had not been replenished for four nights so I went back to room brought the moisteriser back down. He then said I was affending him by giving them back to him. I asked for some to be left in the room next morning. Next day after day in Rome got back to room and no replenishment. Had to go down to reception......same man and ask for some. This spoilt the rest of our stay at hotel. We would not rate this hotel as a four star.

had 3 nights in this hotel. the hotel is exceptionally clean, the bed is very comfortable, bedroom spacious and great shower. However, no tea or coffee facilities in the room or hotel. One of the reception staff very rude and shouts at customers. Hotel is well placed but a good walk from Metro. Breakfast is good but constantly running out of food!

Booked this Hotel with Easyjet holidays, clean spacious room, beautiful decor with great shower & facilities. Good selection at breakfast, Nice scrambled eggs, cheeses, meats, pastries, juices & cereals. Some staff were helpful, others not so much but it was fine. Several restaurants along the street, if you wanted to dine close to accommodation. Took us a day to find our bearings, walked miles but that is to be expected on a city break. Trevi fountain was around 20-30 minute walk as were the Spanish steps. Hop on off bus was great for €19 used it for whole of 2nd day.

For me the staff were the best thing at the hotel. I am trying to learn Italian and had said this in an e mail but often I find that hotels and restaurants just ignore your attempts to speak the language which makes me then feel patronized and frustrated. Here the reception and other staff let me try my amateur Italian on them which I really appreciated. The chambermaids were lovely and also up for a chat in Italian. The hotel was nice, it was clean and the bed was comfy. The breakfast had a really good selection and you certainly wouldn't go out hungry for your day sight seeing! It's not very near a metro station which might be a disadvantage but for us it encouraged us to walk to the sights and I feel we saw more of the other bits not just the tourist sights and got more of a sense of where we were. There were some really nice restaurants close by.

First impressions were not good from the dark, slightly seedy street outside but once inside it improved. We arrived around 9.30pm on a Thursday evening and it was very quiet. Bar closed, no restaurant. The room was on the top floor, one small lift. The room was quite small but we were not planning to spend too much time in it so was OK. Nicely decorated with ceiling art and a very good en suite bathroom. Couldn't have bath as there was no plug but this was rectified next day. Staff were OK if a little disengaging (Receptionist head down most of the time.) The buffet breakfasts were OK with very helpful staff who would make you a coffee if you did not want the coffee in the urn. Fruit juice was made from powder but there was hot eggs and bacon, cereals, tea, toast, fruit and cakes. Overall I would not describe this as a 4 star hotel but we did not pay 4 star prices and you usually get what you pay for but I think this was good value.

I stayed here for 3 nights. The Hotel is ok, but nothing more. Personally I would not rate it as a 4 star Hotel. My opinion is based on the following: I arrived rather late the first night. Around 2300. I was hungry after traveling for many hours, so I asked the reception if there where any places where I could fine anything to eat. They suggested that I took a stroll around to see. After doing that, I found nothing, so I asked the receptionist if they had any chips, fruit, or anything, but no. Nothing. Nothing in the minibar either, so I just had to go hungry to bed. That’s kind of ok, but a service minded staff would at least find you an apple or something from the kitchen Well that said. The room..is also ok, but nothing more. Very small, bug average. The breakfast is nothing to write home about. It’s ok, you get what you need, but the staff.... it’s like your getting in their way for there coffee. No service what so ever. Today I bought a take away pizza from a place nearby, and I wanted a glass of red wine to go with that, which I had on my room. I got down to the reception to ask if I could borrow a glass( cause all the glasses in your room is plastic). The reply was that I could get a plastic cup. I asked why, since I explained that I wanted to enjoy a glass of red wine, but no. No glass, just plastic. According to the receptionists it was the house rule So basically I rate this hotel average for the lack of service minded attitude Been here, not coming back since there are so many other hotels in Rome at this price range

I stayed here on my first solo holiday in September, highly recommended, lovely staff, rooms aren’t massive but very comfortable and decorated nicely (lovely artwork on the ceiling). Breakfast was not amazing but good enough, to get you prepared for a day of sightseeing, a little bit out of the way from main town, which is nice as it’s quiet, take about 15 mins if that to walk to Trevi Fountain, which I used as my base point when exploring. Never felt unsafe when walking back to hotel, even late at night. Staff were lovely and knowing I was alone, spoke to me every day to make sure I was ok. Would 100% stay again.

Stayed at hotel for 5 nights lovely room wasn't massive but big enough. Comfy bed. Clean. Plenty of toiletries.cant comment on TV as don't watch on holiday. Big walk in shower. Staff friendly ( men on reception & chambermaids. Breakfast was good plenty to choose from. Would stay again

Via Sardegna 149/151 Rome RM

Hotel highlights

  • Walking distance to Borghese Gallery and Villa Borghese
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Bar/lounge

Located in Municipio Roma I, Clarion Collection Hotel Principessa Isabella is a leisurely stroll from popular sights such as Borghese Gallery and Villa Borghese. This 43-room, 4-star hotel has conveniences like free breakfast, a bar/lounge, and free in-room WiFi. It's in central Rome and also close to St. Peter's Basilica and Spanish Steps.


Dining

Start your day off right with a free buffet breakfast. Savor a meal from the comfort of your room with room service, or make new friends over drinks at the bar/lounge.


Rooms

All 43 soundproofed rooms provide minibars, free newspapers, and safes. LCD TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, and bidets. Phones and desks are other standard amenities.


Property features

Guests of Clarion Collection Hotel Principessa Isabella enjoy free WiFi in public areas, a library, and express check-in. If you drive, self parking is EUR 35 per day, or you can take advantage of the airport shuttle (available on request). The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include express check-out, free newspapers, and laundry facilities.

Reviews from Trip Advisor

Trip Advisor aggregated rating

73.0% of guests recommend this hotel

Total of 691 reviews