Ambasciatori Palace5.0 out of 5.0
Recent guest reviews
We are quite disappointed in this hotel. After reading the reviews before the trip we more or less expected the hotel to be a bit dated, but we really didn’t expect it to be shabby. The check in was quick and pleasant, but the disappointment began once we entered the room. The room is huge compared to other bedrooms around Europe, yet all that space is wasted on nothing. A small tv (say 28 inch) that is around 4 metres form the bed, making sure one can’t see anything. A comfortable bed is the highlight of this hotel. The geating is loud and clicking, but no heating in the bathroom. The cold bathroom is unacceptable for a 2 star, let alone a luxury hotel. Let’s just sat our showers during the 4 days were unpleasant as it’s January. The water pressure was also awful and we were on the 1st floor. So cold water in a cold bathroom. Oh, and should I mention cracked tiles throughout. Dated decor and bare walls of the room added to the overall very bad impression. We should mention the free breakfast and a very friendly receptionist (a man with a beard, a real asset to the hotel) as pluses, but can’t help but feel disappointment, especially given the price.
Spent 6 nights at this hotel. Great location. Can walk to Trevi fountain area. 5 min walk from Villa Borghese. Lots of restaurants near this hotel. Although the hotel is graded at 5 star, it is old and needs to be refurbished. The first room I was given had an old bathroom with a chipped toilet seat and there was a damp smell. I asked for the room to be changed which was done with no hassle. Staff are very accommodating. Furniture in the room is old as are the built in cupboards and bathroom. The rooms and bathrooms are however clean. Very limited breakfast options. Very far from the buffet breakfast expected at a 5 star hotel. Scrambled eggs and boiled eggs available with the buffet. If you want fried eggs, omelette or any other type of eggs, you have to pay. Breakfast items get finished and if you get there a bit late, there is none left. The quality of the breakfast items also not good. Pancakes were hard. Pastries were sub standard. No hot waffles, fresh pancakes etc. Labelling of nearly all the food items was wrong. Croissants cannot be warmed by the toaster available. Coffee is good. Menu for lunch and dinner very limited. I ordered the Caesar salad once for a light supper and it was not good. Staff were always friendly which was a positive at the hotel. This is a 4 star hotel and should be marketed as such or you land up being disappointed. For the price I was paying, I would have been happier staying at a modern 4 star hotel rather than an older style hotel like this one. The fitness centre is a few exercise machines put into a hotel room. This was a hotel room which is now just housing some equipment. Spa services are available if you request it but it is very expensive. Overall an ok stay but I think the price and grading does not match the service and standards expected.
We stayed there for 3 nights in a standard bedroom with a huge bathroom .with very firm beds The hotel ,you could imagine Ambassadors staying there, the whole hotel is full of classic Charm and traditional décor in really good taste. Staff in particular the Concierges were so helpful & friendly. This is a great place to stay for sightseeing as the hop on hop off bus is only down the road and some of the top 10 sights are near. Would definitely stay there again..
We needed a hotel with three single beds and a good location. The Ambasciatori Palace Hotel is next to the Hard Rock Cafe, opposite the US Embassy. You can walk to Termini Station in 15 minutes and at the other end The Trevi Fountain in 15 minutes. From the outside this is an elegant but older hotel, this is extended to the foyer of the hotel to give it a gentle 5 star feel. Check in was quick. They had a street map at reception and the clerk pointed out some popular places. Our room was big enough for three single beds although one was a sofa bed. We just about had enough power outlets to recharge our mobile phones. We had two bathrooms, one of them had a bathtub/shower. We got the knack to make sure the water temperature was just right, although the water leaked a bit on the floor when using the shower. The only downside was the view, we got the back of the hotel which meant no view at all. Also our wifi signal was a bit weak, I had to move my phone around a bit to get a good signal. I would go downstairs to the bar area to make Skype calls. We had breakfast included as part of the package, it was a buffet but I found it rather disappointing, more Holiday Inn Express buffet standard. I felt it was all just too sweet for my liking. Sweet croissants, cakes, even sweetened juices. I did order a nice cappuccino from the waiters but it was something to start the day with rather than fill you up until lunch. The hotel has a small fitness room which is in another hotel room which I did not visit. They have a couple of computer terminals and printer. This came in handy when we wanted to book some tickets online and print them out. We had fun with the doorman as for the first few days we kept asking him for directions and then every time he saw us, he would quickly hide. There is a HOHO bus stop about 5 minutes walk away from the hotel and you can find ticket sellers outside the hotel. This was a stylish hotel, pleasant enough for our stay. It was comfortable but just a bit frayed around the edges. We got this 5 star hotel at a good price during peak tourist season.
I had two hotels booked by a travel agent at the start and end of our cruise, both had mixed reviews and neither disappointed. I think it’s always important to remember that star ratings do vary between the UK/US and Europe. I would class this as a good 4* certainly one of the better, if not the best hotel I have stayed in, in Italy. I had contacted the hotel as coming off a cruise I knew our arrival would be before check in time. We received a warm and informal welcome but our room as not ready and feeling rather stressed/unwell after a very hairy drive from Civitevechia we settled ourselves in the very pleasant lounge area, by 11.30 we were advised that our room was ready. The room was spacious and nicely decorated with lovely drapes - as we were on a corner we had 3 large windows. The concierge is helpful as all the staff were. The hotel is in a good location, in easy walking distance of a lot of the attractions and there are numerous restaurants nearby and the area feels very safe. The metro is close by too, if you need to use it and of course there are a variety of HOHO buses that the concierge will help you with. There is quite a large breakfast area spread over a number of rooms, the buffet includes a variety of hot and cold dishes that are regularly replenished before they run out. There is a small bar adjoining the reception area, drinks are a bit pricey but that’s probably the same for most hotels. All in all we were very satisfied with our stay here and on our experience would be happy to recommend to others.
After reading reviews on here, I was filled with trepidation about staying here as my partner is fussy. However, I needed have worried. It was wonderful. To me, it felt glamorous and old school Italian. The room was spacious, clean and beautiful. Ok, we didn't have a view but who cares we were out sight seeing all day The staff, especially at reception, could not have done more for us. I'm probably wrong with the name but a tall older gentlemen, Marco I think 🤔 helped us with a football ticket dilemma and he went out of his way ringing the Roma store and being very helpful. Thankyou! The bar is lovely but very expensive ... It didn't seem to matter to the very many American tourists who were obviously retired and making the most of life. Good for them! The location is fantastic and we walked everywhere. The whole ambience is romantic amd luxurious. Thankyou to app staff I'm bemused by the negative reviews on here. Breakfast in pleasant enough. I had no complaints. This was a big treat for my boyfriend 40th and all though it cost alot it was worth it. Rome is wonderful as is this hotel. I did feel and enjoy the old school glamour.
The hotel is in a lovely section of Rome and walking distance to Trevi Fountain, the Pantheon and wonderful restaurants that the concierge recommended. Staff was always very attentive, such as when they arranged needed transportation within minutes. The room was comfortable enough for sleeping, but we did not have any dresser or adequate space to unpack. Instead there was a sitting area which was unusable due to the age and deformity of the furniture and cushions. As other reviewers have noted, the exterior is more upscale than the interior, although the hallways were well kept.
This hotel was the hotel that the Windstar Cruise line had booked for us (and any other passengers sailing on their small yacht that wanted to spend a day or two in Rome before setting sail). Located in a quiet area, which was appreciated. Breakfast was included and it was excellent. We arrived late the first day and ate in their restaurant, again the food was very good. The walk to the Fountain of Trevi from the hotel is only about 10 minutes...other attractions are within an easy walk also...there were numerous sidewalk restaurants just down the street from this hotel that offered excellent choices. We ate dinner at one and we were pleased. I'd stay at this hotel again.
Not five star. Adequate accommodations although the room looked extremely sparse. Devoid of any atmosphere or art work. Good location on the via Venetto. Exterior owning very pretty. Interior however needs a redo. Rates due to location not the facility.
Old world yes comfortable not really. Air conditioning is poor and the place is tired. Room had a beautiful bathroom but in short while this is old world it is not upscale. Staff was very nice and breakfast was lovely. If you are looking for historical place and you don't mind that aura this is for you. If you want upscale modern and good air-conditioning it is not
- Walking distance to Villa Borghese and Trevi Fountain
- Free hot/cold buffet breakfast
- Free WiFi in rooms and public areas
- Onsite dining
Located in Rome City Centre, Ambasciatori Palace is a leisurely stroll from popular sights such as Villa Borghese and Trevi Fountain. This 152-room, 5-star hotel has free breakfast along with conveniences like free in-room WiFi and a fitness center. Centrally located in Rome, the hotel is also a short walk from Teatro dell'Opera di Roma and Borghese Gallery.
Start your day off right with a free hot/cold buffet breakfast, served each morning from 7 AM to 10:30 AM. This hotel serves as home to a bar, along with a fine-dining restaurant that specializes in Italian cuisine. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café.
The 152 rooms are air-conditioned and have an array of amenities, including minibars, safes, and phones. Guests can expect to find free WiFi and flat-screen TVs with digital channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and bidets. Desks are also included.
Guests of Ambasciatori Palace enjoy a fitness center, free WiFi in public areas, and 8 meeting rooms. Valet parking is offered for EUR 45.00 per night. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a conference center, a business center, and coffee/tea in a common area.
Reviews from Trip Advisor
62% of guests recommend this hotelTotal of 969 reviews