Towneplace Suites by Marriott Rock Hill2.5 out of 5.0
Recent guest reviews
Full fridge in the room. TV offers Netflix, Hulu, Crackle as well as the regular cable channels. Breakfast was very good. Great coffee. Great service. Lots of dining options within a half-mile. Easy on/off if I-77. 30 minutes from downtown Charlotte, Bank of America Stadium, NASCAR Hall of Fame.
I travel weekly and in this area the Towneplace Suites is likely top 3. Comfortable beds, decent room size, with nearly a full kitchen for my weekly stay. Biggest issue: they don't follow the Marriott standard in issuing points. In three stays I've consistently received about 1/2 the number of points typically received at a Marriott property. The Fairfield Inn in the same parking lot follows the standard so I've switched to staying there for my weekly visits.
I requested a room on the higher floor when I booked a 6 night stay on line. Instead, I was given a handicapped room(I am not handicapped) on the 1st floor due to the hotel was fully booked(so I was told). There were some kind of odor when I first entered the room. I had to open the window to ventilate the room somewhat and it stayed open through out my entire stay in that room. Also, the bathroom had another indescribable odor. I had to spray air freshener before entering. In addition, the hair dryer smelled burning when it was on high setting and vibrates to the point affecting my wrist(I felt I was about to be electrocuted). I asked the front desk staff for a different one; however, I suspect she gave me back the same one because it worked the same as the previous one. A couple of days later, I requested to move to a different room and was told again "the hotel is full". Finally, after many complains and the unbearable odor in the bathroom, the maintenance manager offered to move me to the 3rd floor( after I spent 4 nights in that horrible room). This hotel allows pets, they were usually put in rooms on the 1st floor( I heard many dogs barking and was confirmed by the maintenance manager). I believe the odor in the room and the bathroom was animal's BO. The chambermaid did a lousy job cleaning this kind of room. The hotel should not mix guests with animals among the guests without the animals .Add insult to injury, my rental car was vandalized the first night at the hotel. Reported to the front desk and was told the manager will review what was taken from the camera and get back to us. NO one ever get in touch with us regarding the photo or the video.I am extremely disappointed with a few of the hotel staffs (except the maintenance manager). They are the ones gave Marriott a bad rap and need to go through training to learn customer service and proper etiquette. I will not stay in this hotel when visiting this area again. For those who is going to stay in this hotel, make sure to avoid room 104.
From the front desk, to the cleaning staff, to the lady making coffee, everybody was pleasant, friendly, and helpful. The room layout made sense, and the room was clean and quiet. Good shower pressure too. I highly recommend.
We spent the night at the TownePlace Suites in Rock Hill on our way to Florida. It is a great stopping point on the way to Florida. The hotel is very clean. The staff was very friendly. I highly recommend this hotel for stops on your way to and from Florida.
My wife had been staying here for a few weeks now on business and I came up to spend the weekend with her. This has been one of her favorite hotels and I can sees why. It doesn't have a standard room layout, they thought this through and did a nice job. The rooms have a kitchenette and a very large walk through closet, yes walk through! You enter the room through the kitchen and there is a closet door on the right you open it up, step in and walk through to another door on the opposite side to the bathroom, it's huge. Once you pass through the kitchen, you step into the well designed living/sleeping area which has several pieces of modular furniture like a table on castors that rolls neatly out from under the work desk to function however you need, a couch that folks out to a second bed and an ottoman that comes apart to provide a tray for your laptop or eating in bed or whatever. The room has plenty of storage for long term visitors. One of our favorite features is the close-soft doors. No worries about neighbors slamming doors in the middle of the night. The staff is courteous and helpful and the hotel is clean. Exactly what you'd expect from Marriott.
Stayed 4 nights for work. Will definitely stay there again. Staff was great from check-in to check-out. Miss Val was a great hostess at breakfast. She always had a smile and a kind word to start the day.
Stayed a night on a trip from Connecticut to Florida - check in with John was a breeze! Room was very clean, quiet & the bed was super comfortable! The surrounding area is very nice - lots of restaurants to choose from. We had a lovely conversation with Valda in the breakfast room which was well stocked, with delicious warm eggs and waffles! Thanks for a surprisingly pleasant stay! Will be back! PS - I chose this hotel because it is Dog friendly with a non-refundable fee. Good walking area for the pups!
My family and I stayed at the TownePlace on our trip South to Florida and again as we were coming back home. Each stay was Great! Our rooms were large, comfy and clean as could be. We had a very speedy check in on both stays and as Platinum Elite members that is important to us. We were able to eat breakfast also on both stays and the area was very tidy and well stocked. The staff ensured our needs/wants were being met and offered to get anything we may be lacking. The location of the hotel was directly off of the Interstate and has several restaurant choices around it if needed. We will positively be back and look forward to our next stay!
Excellent location, right off I-77. Exceptionally clean and comfortable. Breakfast was a treat. Good food for this size hotel. Quiet and comfortable bed. We felt refreshed. Great choice as this was our first time in this area.
- Free continental breakfast
- Free WiFi in rooms and public areas
- Free parking
- Outdoor pool
Located within a leisurely stroll of Rock Hill Galleria, Towneplace Suites by Marriott Rock Hill is within a 10-minute drive of Giordana Velodrome. This 97-room hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi. Novant Health BMX Supercross Track and Piedmont Medical Center Trailhead are also close to this Rock Hill hotel.
Free continental breakfast is included with your stay.
All 97 air-conditioned rooms feature kitchens with refrigerators, microwaves, stovetops, and dishwashers. Guests can expect LCD TVs with cable channels, along with free WiFi and wired Internet. Sofa beds and coffee makers are other standard amenities.
Guests of Towneplace Suites by Marriott Rock Hill have access to an outdoor pool, a fitness center, and free WiFi in public areas. You can put free parking to good use if you drive. Dry cleaning/laundry services make packing light an option. Additional amenities include a business center, coffee/tea in a common area, and express check-out.
Reviews from Trip Advisor
81% of guests recommend this hotelTotal of 159 reviews