The staff were extremely nice and helpful.rooms were clean and well maintained. We will definitely stay here again when traveling through this area
Great staff with friendly attitudes and very helpful.
It was ok for a weekend get away. Lobby has a smell. Other than that it was ok.
We stayed in this hotel about 4 years ago and came back this past weekend. Time has passed and this hotel has gone down hill. It didn’t seem very clean, the landscape looked terrible, signage out front looks bad compared to the other hotels beside it, the rooms seem dirty and unkept. The breakfast was changed due to COVID which we understood but do not understand why coffee couldn’t be served along with other grab and go items. Lastly the pool has yet to be opened and it also looks like it is in disrepair. The staff was pleasant but hard to hear and didn’t really want to speak up behind the plexiglass and had to ask themselves to repeat several times.
Friendly staff and extremely clean. Adequate on site parking. I felt very safe and comfortable.
It was adequate. Smelled a little old and musty upon first entrance to the room.
Close to various shopping outlets and restaurants.
The hotel stay would have been perfect if I weren't put into a Handicap room. bed was to low to floor. Staff member NE NE was a wonderful Quest Server. Thank you NENE.
Staff was the best room was clean and quiet breakfast was good and hot overall its a great place to stay
this hotel was very nice. it was clean, in a good location, had great staff, and had everything i needed for my trip. the price was good too. i could not explore the city due to an recent ice storm and the roads being dangerous. no complaints.
great location, met all our needs. staff was friendly and helpful
The staff was very accomodating and friendly going out of their way for me. Charles the shuttle driver especially. I was here for a business trip and they were great to assist me in getting around without a rental car. The rooms were average and could use a little update but sufficient. Comfortable bed. Near many restaurants and some shopping if wanted. Unfortunately I did not have time for any sights, so not sure on location for this. Convenient from airport and very close to where my business was located.
Breakfast was the worst
We were in town for the game. The hotel was clean and comfortable. Plenty of shopping around and food. Old Navy,Wal-Mart,Steak House (can't remember the name), IHOP, Chilli's, plenty of fast foods, movie theater, etc.....even though we were near the airport we could not hear the planes flying right above. Staff was friendly
I booked my room last minute from the rest of my son's baseball team and was in the hotel right next door. It could not have been in more perfect! My room was facing theirs and finding everywhere we needed to be was a piece of cake!!
The room was comfortable, desk clerks friendly and helpful, breakfast adequate and amenities very good. Only complaint was the faint cigarette odor in what was supposed to be a non-smoking room. This aggravated my allergies so I decided to relocate to another hotel the following night.
Greeted by friendly check in staff. room ready when requested and was clean, fresh smelling. Fresh linens and soft towels. Would recommend to any traveler.
A pleasant and enjoyable stay
N/A
Fairfield Inn Memphis Southaven by Marriott places you within a 10-minute stroll of Semmes-Murphey Clinic and Baptist Memorial Hospital-DeSoto. This hotel has 82 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.
Free continental breakfast is included with your stay.
All 82 rooms feature refrigerators, coffee makers, and free local calls. Guests can expect TVs with satellite channels, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers. Ironing boards and desks are also standard.
At Fairfield Inn Memphis Southaven by Marriott, guests enjoy features like an outdoor pool, a fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available on request). The front desk is staffed 24 hours a day to help with securing valuables and dry cleaning/laundry. Additional amenities include a meeting room, a business center, and coffee/tea in a common area.
The staff were extremely nice and helpful.rooms were clean and well maintained. We will definitely stay here again when traveling through this area
Great staff with friendly attitudes and very helpful.
It was ok for a weekend get away. Lobby has a smell. Other than that it was ok.
We stayed in this hotel about 4 years ago and came back this past weekend. Time has passed and this hotel has gone down hill. It didn’t seem very clean, the landscape looked terrible, signage out front looks bad compared to the other hotels beside it, the rooms seem dirty and unkept. The breakfast was changed due to COVID which we understood but do not understand why coffee couldn’t be served along with other grab and go items. Lastly the pool has yet to be opened and it also looks like it is in disrepair. The staff was pleasant but hard to hear and didn’t really want to speak up behind the plexiglass and had to ask themselves to repeat several times.
Friendly staff and extremely clean. Adequate on site parking. I felt very safe and comfortable.
It was adequate. Smelled a little old and musty upon first entrance to the room.
Thank you so much for your feedback. We can only improve our guest experience by ensuring we act upon all feedback we receive. Let me apologize for the less than perfect quality you have experienced, and want to assure you that I am working to improve our guest room cleanliness. We really appreciate your continued loyalty and look forward to your continued patronage.
We appreciate the 5-star ranking and the detailed review of your recent stay with us! I was happy to share your feedback with our team and thank them for meeting our goal of providing warm, friendly service and clean, comfortable accommodations! Thank you for staying with us! We look forward to the next time you and your family visit us! (Five stars) Larry L. Hawkins General Manager
Close to various shopping outlets and restaurants.
Customer service is our number one concern! We want to provide a great experience from start to finish. We strive to earn good reviews and your feedback helps us in achieving our goals. Best Regards from the whole Team!
The hotel stay would have been perfect if I weren't put into a Handicap room. bed was to low to floor. Staff member NE NE was a wonderful Quest Server. Thank you NENE.
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed the Fairfield Inn & Suites, Southaven. We look forward to your next stay. I do apologize that you didn't like the room you were given.
Staff was the best room was clean and quiet breakfast was good and hot overall its a great place to stay
I really appreciate your taking the time to share your recent experience at our Fairfield Inn & Suites-Southaven. Our number one concern is Guest Service and providing you with the best experience possible where everything exceeds your expectations. As a valued guest, your feedback is very important to us! Thank you for your great review and assisting us in achieving our goals! Thank you for staying with us and we look forward to your next stay!
Thank you so much for comments. We strive for 100 percent guest satisfaction, and I’m very glad you were so satisfied. We believe we provide a great combination of comfort, convenience, amenities, and value, and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure.