we enjoyed our stay, the buffet was good, but with Covid restrictions it wasn't as enjoyable as it used to be. No fault of the Casino.
It was a very nive place to stay.
Everything was nice. Excerpt our central unit made an awful banging when clicking off.
Too many slots offline due to COVID. Beverage service was awful.
I can't wait to go back after Covid-19 is over. The restaurants had strange hours and we were searching to find food each day - this is in all of Tunica. We also didn't get the room we booked online.
Staff friendly, got to check in early, room nice and clean, bed and pillows very comfortable, buffet was great
Property needs updating but clean! Casino is fun. Lots of food choices.
Not enough pillows and they never would turn the jets on in the hot tub
Very updated and clean decorated beautiful for Christmas
It is beautiful and everyone is very nice! Rooms have very comfortable beds
Didn't like signing up for cards to use in casino. Not interested in all the specials, deals, etc. Should be able to just exchange money for card then play.
dirty room staff were very rude air conditioner wasn't cool. the room smelled bad. casino was nasty and staff were rude couldn't even get a drink
I DIDNT LIKE THAT FACT THAT I BOOKED 2 ROOMS TOGETHER THRU ORBITZ AND I WAS ON 5TH FLOOR WHILE THERE WAS ON THE 35TH. I FELT LIKE THERE WAS A BIT BIGGER THAN OURS AT THE END OF THE HALLWAY. WE DID HAVE A GREAT TIME HERE THO AND THE BAND AT THE STAGE 2 BAR WAS FANTASTIC. REALLY KNEW HOW TO GET THE CROWD GOING ALWAYS.
It took 5 hours from 730 pm when I arrived to 1230 am before I got a room because they said it was not cleaned. casino dealer never smiled the first time and acted angry the entire time I played which caused me to only play a few hands. Buffet dinner was disappointingly bland and their were bugs flying around my food. There were mosquitoes chewing on me while I sat waiting for my room in the lobby. Finally they had one person trying to handle all the valet parking and one person at the bellhop desk delivering things so there were long waits there. I will say the gentleman who came on shift at midnight and got me a room within 15 to 20 minutes was nice and professional. Overall I won't be going back
Gold Strike Casino Resort places you next to Gold Strike Casino and within a few miles (5 km) of other popular attractions like Tunica Queen Riverboat. This 1133-room, 3.5-star resort has 4 restaurants along with conveniences like a casino and free self parking.
Enjoy dining at Chicago Steakhouse, one of 4 onsite restaurants. You can get a quick energy boost at the coffee shop/café. Cooked-to-order breakfast is offered for a fee each morning from 6:00 AM to 11:00 AM.
All 1133 individually decorated accommodations feature sitting areas. Guests can expect WiFi and LCD TVs with satellite channels and pay movies. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other standard amenities include coffee makers, safes, and phones. Housekeeping is available on request.
Guests of Gold Strike Casino Resort enjoy features like a casino, WiFi in public areas, and conference space. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help with securing valuables, concierge services, and dry cleaning/laundry. Additional amenities include a business center, express check-in, and express check-out.
we enjoyed our stay, the buffet was good, but with Covid restrictions it wasn't as enjoyable as it used to be. No fault of the Casino.
It was a very nive place to stay.
Hello Valued Guest. We appreciate you choosing Gold Strike and cannot wait to deliver another great experience to you soon. Warm regards, Leslie D. Guest Experience
Everything was nice. Excerpt our central unit made an awful banging when clicking off.
Hello Valued Guest. We are glad to hear that you enjoyed your stay with the exception of the air conditioning unit issue. We always want a chance to make your stay as comfortable and satisfying as possible. We hope that Management was informed so they could better accommodate you immediately. We hope to have another chance to take care of you again soon. Warm regards, Leslie D. Guest Services
Too many slots offline due to COVID. Beverage service was awful.
Hello Anonymous. Thank you for taking the time to share your honest review. We apologize for your disappointments with the slot availability and beverage service. We appreciate your patience with our reopening phase and our cautionary safety measures. We have shared your feedback with our Management so they can improve beverage service. We hope you will consider giving us another opportunity to try to deliver a better experience to you again soon. Warm regards, Leslie D. Guest Services Warm regards, Leslie Guest Services
I can't wait to go back after Covid-19 is over. The restaurants had strange hours and we were searching to find food each day - this is in all of Tunica. We also didn't get the room we booked online.
Hello Anonymous. Thank you for choosing Gold Strike and taking the time to share your honest review. We appreciate your patience with our reopening phase and our safety measures. Although there are no guarantee on room types as they are all subject to availability at the time of check in, we will try our best to accommodate our guests. We hope to deliver a more enjoyable experience to you in the future. Warm regards, Leslie D. Guest Services
Dear Valued Guest. Thank you so much for sharing you 5 out of 5 review. We look forward to taking great care of you again soon. Warm regards, Leslie D.
Staff friendly, got to check in early, room nice and clean, bed and pillows very comfortable, buffet was great
Dear Valued Guest, We are thrilled our friendly staff accommodated your with an early check in and how much you enjoyed your comfortable hotel room as well as a delicious meal at Buffet Americana. Thank you for sharing your wonderful review and we look forward to taking exceptional care of you again soon. Warm regards,
Property needs updating but clean! Casino is fun. Lots of food choices.
Thanks for sharing your feedback! Kind regards, Cassandra I
Thanks for your feedback. We are sorry for disappointing you during your stay. Please reach out to guest experience and offer additional details about your visit. Kind regards, Cassandra I.
Thanks for posting this review! Hurry back to see us! Kind regards, Cassandra I. Social and Guest Experience Specialist
Hello Pamela. Thank you for sharing your honest review. We are pleased to hear that you enjoyed your hotel accommodations and your dining experience at Buffet Americana. We understand how the challenges over the last year have impacted everyone nationwide and we appreciate your patience. We look forward to delivering more memorable Gold Strike getaways to you soon. Warm regards, Leslie D. Guest Services