The room was cold, and the heat didn't work. Also the water in the shower was barely luke warm and we couldn't take showers because the room was cold and the shower would have made it worse.
Located within 2 miles (3 km) of Vidant North Hospital, Fairfax Motel places you within a few miles (5 km) of Roanoke Canal Museum and Trail. The 27 rooms at this motel include refrigerators, microwaves, and flat-screen TVs.
All 27 rooms provide microwaves, refrigerators, and free local calls. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Other standard amenities include desks and free toiletries.
Guests staying at Fairfax Motel enjoy free WiFi in public areas, laundry facilities, and a vending machine. A stay here includes free parking. The 24-hour front desk has staff always at the ready.
The room was cold, and the heat didn't work. Also the water in the shower was barely luke warm and we couldn't take showers because the room was cold and the shower would have made it worse.
I'm concerned about you experienced at our hotel during your recent visit. I'm writing to thank you for taking the time to bring this matter to my attention. I want you to know that the comments and suggestions we receive from our guests are taken seriously. They tell us what we're doing right, what we're doing wrong and how we can improve. Your willingness to share your recent experience is genuinely appreciated. Please accept my sincere apology. Please be assured that the issues you've raised have been addressed, and the appropriate action has been taken. Again, I want to thank you for taking the time to share your concerns with us. We look forward to serving your future lodging needs.