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The Beach Tulum

3.5 out of 5.0

Recent guest reviews

My wife and I booked a late notice week in Mexico, we knew we wanted to head to Tulum but having left it late there wasn't an abundance of good value accommodation until I came across The Beach, they luckily had a super beachfront room with large balcony and private roof terrace with loungers, day bed and hot tub just for us. Everything from booking to checking out was handled really well, all the staff were super courteous smiley and a pleasure to deal with, we had them.arrange our cenote trip, taxis and used the free bicycles, awesome location and made the perfect base for our holiday so a huge thank you to Gerardo, Elizabeth, Vickie and all the others that helped look after us.

We had the pleasure of spending a week at The Beach in October and it was so amazing I hardly know where to begin. We made arrangements through the hotel for transportation from the airport and when we landed a small limousine was waiting for us with cold water to drink and cool moist towels infused with essential oils. It was a relaxing drive and when we arrived we were greeted by the beautiful, amazing, friendly and accommodating Eloisa. Oh how we loved this girl. She treated us like family, always smiling, always helpful. How lucky you are to have her representing your Hotel. We'd come back just to see her! While she reviewed all of the amenities with us, the ever enchanting Barbara presented us with refreshing Mojitos. She is also a jewel and was always quick to offer advice on restaurants and food recommendations. We were celebrating the end of successful cancer treatment so when we were escorted to our fabulous junior suite by the wonderful Ismael, we were greeted with a lovely bouquet of fresh flowers, rose petals on the bed, and champagne on ice. The room was amazing. We had a breathtaking view of the ocean. From the bed. From the gigantic whirlpool tub. From the shower. Need I say more? Every morning we woke up to a spectacular sunrise. We had our own private plunge pool and access to the main pool just outside our bathroom door. Both areas had day beds for our daily naps 😉 We were steps from the picturesque beach where we spent our days lounging on our beach bed while the wonderful Eduardo catered to our every whim, providing us with drinks and delicious food. He was so very friendly and accommodating. Most mornings we had a delicious breakfast delivered to our deck. The food at both Ziggy's and Fresco's was fresh and fabulous, or should I say healthy and delicious like the charming Jose from Fresco's, who was as entertaining as he was adorable. Best. Dimples. Ever. The service at both restaurants was excellent! The bed was comfy. The linens were soft and smelled wonderful. We were provided with robes and slippers. We had candles and incense. The room was kept clean, complete with intricate towel animals and we had nightly turn down service and fresh bottled water every day. We thoroughly enjoyed the plunge pool and tub. Did I mention that? The other 2 concierges, Vicki and Gerardo were also super friendly and helpful and made our stay pleasant and comfortable. I could go on and on. This was the best vacation ever, not only because it is a great hotel with an amazing location, but because the staff is incredibly kind, friendly and helpful. We can't wait to come back. Lori and Berry (We love you, Eloisa! ❤️)

The hotel ambiance, the food, the people, THE BEACH! We spent 6 nights there in late August this year. Highly recommended for couples or if you want to go solo. We have traveled many places and had not encountered such wonderful staff before. We were waved goodbye as we drove away. Well done, the beach!

I really don't know where to begin to describe our stay at this relaxing, beautiful eco-friendly hotel! The rooms are nicely decorated with everything one could need including the use of a beach bag and umbrella. Opening the sliding doors and walking directly from your patio onto the most beautiful beach was awesome. The grounds are also meticulously care for. I loved not having to wear shoes at The Beach; not even to restaurants! Every meal we ate at Ziggy's and Frescos was delicious! In anticipation, every night we talked about breakfast the next morning. It was difficult to decide what to order because if was all soooo good! The BEST thing at The Beach is the warm, friendly, genuine staff! Every single one of them! Vicki, Geraldo, Eloisa and Barbara make you feel welcome and go out of their way to ensure your stay is excellent. We cannot wait to return The Beach to see their smilies. Upon returning home, we have talked about this wonderful vacation for days and days and it's all due to the wonderful staff at The Beach! Thank you for everything from the Montgomerys, Perrongs, and Bishops.

Not sure my wife and I could have written a more perfect vacation than we experienced at The Beach Tulum. The great service and friendly staff were top notch and completely genuine. Anything we needed or wanted was provided for efficiently and with a smile. Room was super close to water, opened up the blinds to a gorgeous sunrise every morning while laying in bed. We had our own beach bed, tables and chairs. Nothing too close to the other guests, everyone had room to do what they wanted. I mention this because on our walks we saw some beach services that had all their chairs connected to one another and that would have completely sucked. No DJ's or music playing on beach either, which was great. Very relaxing and peaceful. We saw plenty of hotels that had DJ's and electronic music playing, so glad we weren't subject to that. Beach wait staff was awesome. Food and drinks whenever we wanted, delivered to our beach chairs or room. Ziggys and Frescos were the 2 restaurants on site and both were great, not one bad meal and hotel paid for our breakfast there everyday. Can't beat that! All the common areas in hotel were perfectly manicured all day, every day. Can't think of anything bad to say. If we go back to Tulum, which we totally would, we would definitely stay there again. Rooms are great price, impeccable service, great relaxing atmosphere. Perfect place to relax, we loved every second of it.

Everything is perfect, room is awesome, with pool and best location, in front of a paradise beach... People are friendly, breakfast is sooooo nice, you have choice with "healthy" food of feet in the sands... Amazing... Nothing else to say!!!

Amazing beautiful. steps from the beach incredible.... Simple Eco friendly hotel. Great view from room ten steps to beach. Lovely deck. Ziggys had excellent breakfast lunch and dinners. Staff is AWESOME!! Some parts of this place are a little rustic. However, its part of the Charm. Bed soft. VIEW VIEW VIEW We spent everyday on the beach!! GERALD and everyone made us feel very welcome!!

We started our honeymoon here at this beautiful hotel. After reading reviews on trip advisor we hoped to book the upstairs view room, but they were sold out. We opted for the junior suite beach front with a private splash pool and it was perfect! The hotel is chic and inviting from the moment you arrive. It feels calm and peaceful. The hotel has a swimming pool that connects all the rooms that is quiet and under beautiful trees. Our room was perfect! eco-chic, fresh and perfectly decorated. We loved the sliding doors to all entries, and the jacuzzi tub. The rain shower was a perfect touch. It is also located in a perfect place, not too far to the south so it's easy to get everywhere on the hotels complimentary bicycles. We had a wonderful time at this hotel and highly recommend.

While planning a getaway to celebrate our 20th anniversary, we looked at reviews for many hotels from Playa del Carmen to Tulum and were won over by the reviews and photos of The Beach, and we were not disappointed. We stayed in a junior suite with a private plunge pool, and it was just as beautiful and luxurious as we had wanted. The food at both Ziggy's and Fresco's was very good; it was nice to have a choice for lighter fare at Fresco's. The concierge team of Gerardo, Eloisa, and Vickie were exceptionally helpful and friendly. This was truly a wonderful place to stay, and we hope to visit again.

First time visiting this hotel and it was amazing. The property has everything you want for a relaxing trip. What really made the trip was the 1st class hotel staff though. Very quick responding to your every need and question. Also, made great food recommendations. Will definitely be back.

Road Tulum-Boca Paila km7 Tulum QROO

Hotel highlights

  • Free cooked-to-order breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

The Beach Tulum places you within a 10-minute drive of popular sights such as Tulum Mayan Ruins and Tulum National Park. This 28-room, 3.5-star resort has conveniences like an outdoor pool, free in-room WiFi, and free self parking. It's on the beach and also within a 20-minute drive of Xel-Ha Water Park.


Dining

Free cooked-to-order breakfast is served each morning from 7 AM to 11:30 AM. Enjoy dining at the resort's 2 onsite restaurants: Ziggys Restaurant specializes in international cuisine and serves breakfast, lunch, and dinner; Fresco's offers relaxing garden views. Savor a meal from the comfort of your room with room service, entertain your taste buds with a beverage at the bar/lounge or 2 coffee shops/cafés, and mingle with other guests at the free daily manager's reception.


Rooms

The Beach Tulum's 28 rooms are air-conditioned and provide coffee makers, free bottled water, and ceiling fans. Guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries. In-room massages are available, and rooms also include safes.


Property features

Guests staying at The Beach Tulum enjoy an outdoor pool, a spa tub, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 200-240 per vehicle roundtrip. The front desk has multilingual staff standing by 24 hours a day to assist with concierge services and luggage storage. Other amenities at this adults-only resort include coffee/tea in a common area, free use of bicycles, and a computer station.

Room options

Deluxe king beach front

King 1 | Sleeps 2

Junior Suite, 1 King Bed, Private Pool, Beachfront

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

93% of guests recommend this hotel

Total of 617 reviews