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Papaya Playa Project

3.0 out of 5.0

Recent guest reviews

Christian welcomed us in and made sure we were most comfortable on this amazing piece of coastline, the beach there is so amazing, and the food was fantastic! The service we received was definitely above standard, what a memory!! Highly reccomend!

Overall, this property was exactly what my boyfriend and I were looking for! We were first time visitors to Tulum, and Papaya Playa did not disappoint. We booked a beautiful beachfront casita with a rooftop plunge pool. We were so in love with our little casita! I've never stayed in such a unique and charming room. We had the best service from the staff during our stay. When we checked-in, they added us into a Whatsapp group chat. Kat and Rafael promptly answered all of our questions and quickly serviced our requests. We also had incredible service while lounging on the beach. You can order off a delicious menu and they bring it to you right at your covered cabana bed! We loved the ceviche and the tacos. The drinks were a tad pricey in our opinion, so we stuck to beer. If I had to think of one improvement the property would make, I would say they need to upgrade their pillows. They're too stuffed, so we experienced some neck pain. Again, that's an extremely minor con. Overall, I would highly recommend staying at Papaya Playa!

If you are in Tulum I really recommend everyone to go to Papaya Playa to enjoy a great and relaxed day at a beautiful beach. Papaya Playa is located in midden of the jungle with beautiful palm trees and the amazing beach with white sand and clear light blue water. This place has a beautiful energy and you feel comfortable and welcome. The waiter team is always friendly and especially Christian takes really good care of the guests. The food is delicious and the menu changes frequently. I lived in Tulum for a couple of months and this was definitely one of my favourite places to spend my days.

Tulum is my new favorite city in Mexico! It’s breathtakingly beautiful, and everyone is so nice and laid back. The resort is amazing - everyone is so helpful and you really get the Tulum vibe. The Saturday night parties are SO FUN - don’t miss it ! Christian and the team at the Beach Club are so incredible and helpful - he made our trip so worthwhile! I can’t wait to come back :)

Papaya Playa Project is a development from “Design Hotels”. It’s a relaxed, dreamy place in front of the beach, with some small swimming pools with ocean view. Some of the cabins have a private pool. The food is excellent, we had at least one chance to try the breakfast, lunch and dinner menu in the days we spent there, and everything was amazing. It’s a great option for those who don’t want to stay at a big typical resort. Look for price options in different websites while you book, rates change significantly. Also the prices at the menus are higher than average. The only thing you have to be aware is that sunset in hot days or before it rains, the mosquitos are fierce! Bring the best repellent you can find. I’ll definitely book here again.

The rooms are super unique and comfortable. Waking up with the sound of waves is out of this world. And the best part are the views. The rooms are in the middle of the jungle with views to the ocean you only see in movies. And the best part is the service of the people working there. Really recommend it!

We loved the sustainable concept, the staff was amazing, the surroundings were beautiful, the yoga class was delicious, but, the room is too expensive for what it is. We paid for the ocean front bungalow, which was amazing to sleep or just be so close to the ocean but the room itself was too poor. It had not enough space to store our belongings, the a/c was leaking, the bed was size full, too small for a couple, not enough light, and since it was raining almost every night of our stay, the water was coming inside through windows and ceiling. Food and drinks were also super expensive, maybe because because the town is far away from the hotel and they take advantage of this? Anyways, if the price of the room was more balanced for what you get, we would come back.

Very over priced food/drinks. Small portions and cup sizes. Fresh food. Get the homemade bread!!! Impressive cocktail menu ($15 a drink). You can get the same cocktails down the street for cheaper. Beach had a lot of seaweed, little rough that day so big waves. Good vibes though. Clean. Boutique. Unique. Nice staff.

Too expensive for what it is..the smallest type of viilla, room I have ever stayed at...yes very tulum type, but fo the price we were expecting a bit of confort, the idea is nice, but the rooms are just too rural..more unconfortable than place where to put your suitcase in the room, the bathroon sooo small, no place around the beds to move freely .. we had to walk long distances in the jungle path to get to the restaurant, or event we were attending at.. not for families... it has private cabains with outdoor small pools or hot tubs where adults would be naked and if there are children around that makes it very unconfortable for everybody... we should have been adviced about no children or at least put in a room far from these couples or villas ... The food was good, if you are not prepared for hippie style vactuon this is not a hotel for you.... As I said I know the Tulum enviroment but for teh price...a bit of confort in the rooms would have made a difference, also the distance to the resturant and lobby... It has a beautiful house full of luxury the rooms beautiful and rooms should be this way as in that House...

We choose PPP to kick off a big anniversary trip. I'm a frequent traveler, as is my wife and we stay in luxury resorts and hotels all over the world. I discovered PPP through SPG. To be honest, I wasn't sure what to make of some of the reviews on TA which is why I'm writing this review. We expect the very best and want travelers considering a stay here to know that PPP delivered 100% for us. It's an authentic eco friendly resort, not a luxury resort however meets the high end standards we look for in many ways. We stayed in one of the new beach casitas for a minimal upgrade charge on top of SPG points. It was unique in design, bed and sitting area downstairs and bathroom upstairs, had a great view of the, a very comfortable bed and very comfortable linens. There is also a cooling plunge pool on the balcony upstairs that was a great way to finish your day. Very clean. Also a safe. We put towels at the base of the doors to prevent mosquitoes from entering and that did the trick. You are in the jungle and do need repellent, but the room we had was secure. The food was excellent, they offer a continental breakfast for SPG members that did the trick. You can order traditional Mexican breakfasts that are also extremely good. They also make a great cappuccino. The cerviche on the beach for lunch is the best we had our entire trip. (We stayed in 3 places) And dinner menu also very good. Every meal was excellent. The dining facility is also unique and a great fit for the experience. The beach area is one of the best in Tulum. It is a beach club and there is music playing most of the day and night. It has a fun atmosphere. The guest profile was a nice mix of Central/South America, European and American. Ages ranged from 20's to 50's. We are on the top side of that range and felt very comfortable. There is yoga every morning....we are not yoga people but did it 2 of the 3 days and enjoyed. Highly recommend. The entire resort is clean and manicured including the beach. They rake the seaweed every morning. We also happened to be there for the full moon party, which attracts people from all over Tulum. It's a big event and goes all night. Fun party if you're looking for one. The costs for food and drinks and spa services were very reasonable (although we are accustomed to NY prices) and the yoga was complimentary. Finally, the service and the staff are best in class. Friendly, engaging and quick to deliver in any of your needs. Would definitely return.

Km 4.5 Carretera Tulum-Boca Paila Tulum QROO

Hotel highlights

  • Free WiFi in public areas
  • Free parking
  • Onsite dining
  • Private beach

Papaya Playa Project places you within 3 miles (5 km) of popular attractions like Tulum Mayan Ruins and Tulum National Park. This 73-room, 3-star hotel has 3 outdoor pools along with a private beach and a restaurant. Temple of the Frescoes is also 2.9 mi (4.6 km) from the hotel, which is in a national park.


This hotel is home to a restaurant and a bar/lounge. Get a pick-me-up at the coffee shop/café. Start each morning with cooked-to-order breakfast, available for a fee from 7 AM to 11 AM.


All of Papaya Playa Project's 73 rooms are air-conditioned and have an array of amenities, including free bottled water, ceiling fans, and safes. Bathrooms offer rainfall showers and free toiletries.

Property features

At Papaya Playa Project, guests have access to a private beach, 3 outdoor pools, and free WiFi in public areas. There's free parking, and an airport shuttle (available 24 hours) for USD 135 per person one-way. Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and securing valuables. Other amenities at this beach hotel include a garden, a porter/bellhop, and wedding services.

Room options

Maya Ocean View cabaña 1 double bed

Full 1 | Sleeps 2

Maya Oceanview cabaña 2 Double beds

Full 2 | Sleeps 4

Maya Oceanfront cabaña 1 double bed

Full 1 | Sleeps 2

Jungle Experience Casita with Pool

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

65% of guests recommend this hotel

Total of 388 reviews