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Akumal Bay Beach & Wellness Resort - All Inclusive

4.0 out of 5.0

Recent guest reviews

My wife and I stayed for two weeks and it was amazing. The resort is so relaxing and the beach/snorkeling so nice!

Far exceeded my expectations. A beautiful and wonderful place. I plan on going back there again.

I was here for Superbowl Sunday and as always it was great. The staff is the best, muchas gracias Alber, Wilber, Martin, Raul... Although I don't have kids see Mariel for your child care needs she is great...

Well manicured and maintained. If we could give a 4.5 overall, we would. The service for the most part was excellent. We had 1 day where we were not given towels in the room, except the towel art (see picture). We had a group of 10 people, with 4 kids, and this seemed to disturb them at times (particularly one hostess). We did not demand a single table, but did want to sit near each other in order to visit. That is the extent of our complaints! Everything else was wonderful! The food was great, especially at the Brazilian and Mexican restaurants. The buffet offered an extensive selection, including items prepared 'to order'. The concierge and guest relations were great. Excursion to the ruins are highly recommended, and they can usually arrange for the next day! Guest relations will assist with your return travel arrangements, which is awesome if one doesn't speak Spanish well! All-in-all, we had a great experience, wish we had booked more time, and definitely plan to visit again!

Wonderful resort in magical location! We love Akumal Bay beach and this is one place we always love to return and always enjoy. The resort has all rooms with ocean view, the restaurants and the food keep getting better and better and the service has been always great! We have been to 7-8 other 5 Stars Resorts in Riviera Maya and this is still our favorite. No annoying sales pitches, no cheesy entertainment, just pure relaxation and beauty all around.

We were a group of 37 people, includng 3children under one and 6 children between ages 8 to 2.. my two year old grandson is allergic to milk. The chef prepared separate meal for him 3 times a day for the 6 days we were there. nice beach, great yoga classes. Throughly enjoyed the meditation class.

My husband and I were celebrating our 41st wedding anniversary at the resort. He had a freak accident and passed away while we were there. I found myself alone in Mexico and I don't speak Spanish. The staff at the hotel bent over backwards to help me through three difficult days until I was able to return to the states and be with my family.

We've been going to Akumal since 1991. It became a little run-down in the last few years, so we went other places. But we came back to Akumal and we were delighted. Great renovation. .

Well located, small but very comfortable resort. Beautiful beach with a chance to see some turtles if you like to snorkel. Very good food specially in the buffet restaurant. Staff super friendly and smiley. Drinks from good to very good depending who's your bartender. Incredible Wifi speed all over the resort. We will come back for sure.

Another great trip to ABBR. If not for some storm damage to our room it would have been a perfect 10! We will be back next year and the next! No need to look for something better. Thank You ABBR for another fantastic vacation.

What an incredible stay we had! From the location to the staff, the food, the room. I highly recommend the ABBWR!

would have given it a 5 star all around except we had a women come walking in our room at 2:30 AM !!! The deadbolt wasn't working and for whatever reason her key card did. We reported the issue at 7:30 AM and after several phone calls and 2 trips to the front desk..it was finally fixed at 9:30 PM. I felt guest security should have been a higher priority.

This is our fifth time at Akumal Beach Resort in 6 years (one year we did not go anywhere). We keep coming back as we love it there. They have totally remodeled and built some new parts to their resort in the last 3 years. The staff is wonderful, helpful, caring and friendly. The food is very good. The only complaint I would have is that not all the bartenders make their drinks the same, so you don't always get what you think you are supposed to get.

2nd stay this year and as usual I have been treated like family. The staff is second to none and the beach speaks for itself. Food and drink are good and Wilbert will keep you well hydrated.....

Everything was perfect about this hotel. I cannot find any faults. Everybody was so kind and it is the most beautiful location. I wish I could go back every month.

No words to describe how excellent was our stay!! Grest location, food, stanf, and best of all the beach!! All the rooms are oceanfront and everyone is conveniently located!! I hope to be back soon!!

I loved the old resort, I was not to thrilled with all of the changes at first but after a couple of hours I was sold on the changes.. Great same old staff..

Great vacation although the weather was terrible the first 3 days. The resort is beautiful, the food was excellent, the snorkeling was very good ( I'm sure it is amazing when storms have not clouded the water). My only complaint would be the shelters on the beach. Not nearly enough protection from the hot sun or as pretty as a palapa. Our Penthouse view was incredible although next time I might opt for a 2nd story room for the hot top on the balcony rather than the roof. I think we may have spent more time on the balcony. I have to say it is pretty cool taking a bath under the stars as the ocean roars below! The Staff was always very friendly and the service was fantastic. Special thank yous to Maria, Freddie at the Beach bar, Pedro at the Japanese restaurant and our favorite Server on the beach, sweet Marcia! We usually eat in the specialty restaurants because they are so much better than a buffet, but I must say the buffet was the best I have ever had at a resort and we have been to many. The Gourmet and Japanese restaurants were delicious, the Mexican was very good, but we did not care much for the Steak house. Seeing the baby turtles hatch and swimming with the giant turtles was as exciting as I hoped it would be as this is the main reason I booked this resort. We hope to return!

I've stayed here many times before but after the renovation this place is extraordinary the rooms are spacious and comfy, the maids do an excellent job keeping them clean. the food is good with plenty of variety the grounds and beach are amazing. the staff is what makes this resort my favorite friendly and smiling, a lot of the staff remember you by name and treat you like family not just their job.I would recommend this resort over and over again. ( not a party resort very quiet by midnight )

We just returned yesterday from a week at ABB&WR. The resort is older but has had a very nice remodel. The rooms are large and beds are very comfortable. The AC did not seem to cool well but the fan kept us at an ok temp most of the time. They did not have any drawers in the room and we like to unpack so our stuff was just layed out on the shelf in the closet. The hanging rod was also very high up and as I am only 5'2 it made it difficult for me to use. We liked the toilet and shower area fine. We were in room 4206 for the first few days and then they started working on the rooms above us. It was very loud and we could not use our room from 9-5 for the noise so we asked to move and they were very quick to accommodate us. The room they moved us to was 3019 and it was on the first floor. It smelled faintly like sewer or mold maybe. Not sure exactly but it kind of came and went. We lived with it. The AC in this room was very poor. We LOVED the a la carte restaurants and thought the buffet was very good. Bar service was excellent!!! We never had a problem getting a table at the a la cartes but we also eat early and would be there when they opened at 6. The service was wonderful also in all areas of the resort. The Buffet was VERY hot with only the ocean breeze for cooling. No fans, no AC!!! I think they really need to do something to change this as it was very uncomfortable!!! The main pool is just ok and they have several plunge pools in front of the buildings which are small. The beach was nice and had lots of turtle nests. We were very lucky to see two hatchings!!! The snorkeling was AWESOME and the main reason we chose this resort. Most of the days we were there the sea grass was minimal, but a storm moved in the last day and slammed the beach with it!!! The resort grounds staff worked nonstop hauling it away!! Overall we enjoyed our week very much and would return for a visit!!!

Km 104 Carr. Cancun-Chetumal Akumal QROO

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Akumal Bay Beach & Wellness Resort - All Inclusive places you within a mile (2 km) of Hekab Be Biblioteca and Akumal Ecological Center. This 324-room, 4-star resort has 4 outdoor pools along with a private beach and a full-service spa. Also close to this Akumal resort are Akumal Beach and Half Moon Bay.


Dining

Start your day off right with a free buffet breakfast, served each morning from 7 AM to 10 AM. This resort is home to 4 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café.


Rooms

The 324 air-conditioned accommodations feature furnished balconies or patios and afford space to spread out with living rooms. Guests can expect free WiFi and plasma TVs with cable channels. Beds sport pillow menus and bathrooms offer designer toiletries and bathrobes. Free minibar items, iPod docks, and coffee makers are also standard.


Property features

Akumal Bay Beach & Wellness Resort - All Inclusive features a private beach, a full-service spa, and 4 outdoor pools. A stay here includes free parking. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and concierge services. Other amenities at this all-inclusive resort include a children's pool, a 24-hour fitness center, and a spa tub.

Room options

Junior Suite

Full 1 | King 1 | Sleeps 4

Junior Suite Garden

Full 2 | King 1 | Sleeps 4

Junior Suite Penthouse Rooftop terrace

King 1 | Sleeps 2

Guest reviews for Akumal Bay Beach & Wellness Resort - All Inclusive

Everyone (12) Couples (78) Business (2) Students (1) Family (39) Friends (11) Other (11)
5

two weeks in paradise

Everyone

My wife and I stayed for two weeks and it was amazing. The resort is so relaxing and the beach/snorkeling so nice!

By , from Kansas City, MO on Apr 28, 2018

5

amazing and beautiful

Everyone

Far exceeded my expectations. A beautiful and wonderful place. I plan on going back there again.

By on Feb 28, 2018

5

best staff

Everyone

I was here for Superbowl Sunday and as always it was great. The staff is the best, muchas gracias Alber, Wilber, Martin, Raul... Although I don't have kids see Mariel for your child care needs she is great...

By , from Duluth, Ga on Feb 19, 2018

4

excellent resort at a great price.

Everyone

Well manicured and maintained. If we could give a 4.5 overall, we would. The service for the most part was excellent. We had 1 day where we were not given towels in the room, except the towel art (see picture). We had a group of 10 people, with 4 kids, and this seemed to disturb them at times (particularly one hostess). We did not demand a single table, but did want to sit near each other in order to visit. That is the extent of our complaints! Everything else was wonderful! The food was great, especially at the Brazilian and Mexican restaurants. The buffet offered an extensive selection, including items prepared 'to order'. The concierge and guest relations were great. Excursion to the ruins are highly recommended, and they can usually arrange for the next day! Guest relations will assist with your return travel arrangements, which is awesome if one doesn't speak Spanish well! All-in-all, we had a great experience, wish we had booked more time, and definitely plan to visit again!

By , from Sacramento, California on Jan 8, 2018

5

akumal beach is a beauty

Everyone

Wonderful resort in magical location! We love Akumal Bay beach and this is one place we always love to return and always enjoy. The resort has all rooms with ocean view, the restaurants and the food keep getting better and better and the service has been always great! We have been to 7-8 other 5 Stars Resorts in Riviera Maya and this is still our favorite. No annoying sales pitches, no cheesy entertainment, just pure relaxation and beauty all around.

By , from Nashua, NH on Dec 10, 2017

5

nice hotel. friendly, accomodating staff

Everyone

We were a group of 37 people, includng 3children under one and 6 children between ages 8 to 2.. my two year old grandson is allergic to milk. The chef prepared separate meal for him 3 times a day for the 6 days we were there. nice beach, great yoga classes. Throughly enjoyed the meditation class.

By , from Orlando, FL on Sep 1, 2017

5

the hotel and location were beautiful.

Everyone

My husband and I were celebrating our 41st wedding anniversary at the resort. He had a freak accident and passed away while we were there. I found myself alone in Mexico and I don't speak Spanish. The staff at the hotel bent over backwards to help me through three difficult days until I was able to return to the states and be with my family.

By , from Colorado on Aug 14, 2017

5

relaxing time

Students

We've been going to Akumal since 1991. It became a little run-down in the last few years, so we went other places. But we came back to Akumal and we were delighted. Great renovation. .

By , from San Antonio on Jul 2, 2017

5

very good experience

Everyone

Well located, small but very comfortable resort. Beautiful beach with a chance to see some turtles if you like to snorkel. Very good food specially in the buffet restaurant. Staff super friendly and smiley. Drinks from good to very good depending who's your bartender. Incredible Wifi speed all over the resort. We will come back for sure.

By , from Long Island, NY on May 30, 2017

5

2017 abbr

Families

Another great trip to ABBR. If not for some storm damage to our room it would have been a perfect 10! We will be back next year and the next! No need to look for something better. Thank You ABBR for another fantastic vacation.

By , from AZ on May 11, 2017