I liked the all inclusive meal & drinks price. But, that being said, you get the standard fare of drunks at 9am. The staff do a pretty good job dealing with them fast but not always.
Nothing special.
The service was terrible, I had to argue with someone to get an extra towel for my daughter. However, I had to pay $165 extra for my 4 year old girl as extra guest. Food was nasty, and the staff didn’t care to clean the area of replenish.
Listen up! This isn't a Caribbean-style-kiss-all-spoiled-Americans-butt type Resort! But that's ok. It doesn't mean it's a bad resort, it's just different than most all-inclusive we are used to. They cater to mostly the Panamanians and the Colombians and there is just a different vibe. Not much English, especially shows. GOOD-Pools, lots of them. Water-slide fun for the kids. Beach is not busy and acceptable for tanning, water is rough. Rooms were clean, but old. Grounds,excellently cared for. EVERYTHING within walking distance if you're halfway healthy. I understand persons with physical limitations or special needs, but 2 flights of stairs is nothing. ACCEPTABLE-Food, it is plentiful and there are 7 specialty restaurants. We were there for 9 days and always had a variety. Variety is there, keep an open mind. Drinks-Atlas Beer on Tap. They have about 6 ok signature drinks, but weren't "tropical" BAD-Pools close at 5pm! Only 1 stays open and it gets crowded and which pool changes daily w/o notice. No swim up bar, no drinks in pool, unless you had your own cup w/lid. (Buy at Walmart) Rooms-had refrigerator NOTHING inside! Extra $40 per day for mini bar! Room safe extra. NO COFFEE MAKER. Fantastic view w/balcony, but no coffee to sit on our porch to enjoy in the morning. Real downer. Serious problem w/insects at buffet of one outdoor restaurant. We get it, Bugs happen, but NO ONE did anything about it. WORST-No posted communication about events, shows, restaurants.
Very nice family style resort While I understand that I was in a Spanish speaking country, I struggled to communicate while there as an English only speaking vacationer. This resort could significantly improve it’s standing if it provided the following basic amenities in each room: 1. An Iron and ironing board 2. A small wash towel for each guest. They only provide towels and a hand towel that was too long to bath with
From the moment we arrived, I was very impressed by the cordial staff beautiful surroundings, rooms, restaurants.
Nice hotel good Staff. In restaurant Atlantic and Pacific the people donot have good presentation of food plate and do not treat good. Not have snack of food for childrens.
Beach was amazing staff was a little cold always in a hurry,not very communicative...
deben mejorar el WI fi sólo hay en lobbys y es muy lento
Royal Decameron Panama All Inclusive places you next to Farallon Beach and within 2 miles (3 km) of other popular attractions like Santa Clara Beach. This 606-room, 3.5-star property has 7 outdoor pools along with a marina and 8 restaurants.
There are multiple options for onsite dining with 8 restaurants, including El Canal, which specializes in seafood.
All 606 rooms provide balconies or patios, free bottled water, and safes. 32-inch LCD TVs come with cable channels. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include phones and ironing boards.
Guests of Royal Decameron Panama All Inclusive have access to a marina, 7 outdoor pools, and a children's pool. You can take advantage of free parking, along with an airport shuttle. The front desk has multilingual staff standing by 24 hours a day to assist with concierge services and luggage storage. Other amenities at this all-inclusive property include free WiFi in public areas, an outdoor tennis court, and conference space.
I liked the all inclusive meal & drinks price. But, that being said, you get the standard fare of drunks at 9am. The staff do a pretty good job dealing with them fast but not always.
Nothing special.
Dear Anonymous, Thank you for taking the time to gives us a rate and a comment. It was our pleasure to serve you. We hope to receive you back soon. Best Regards,
The service was terrible, I had to argue with someone to get an extra towel for my daughter. However, I had to pay $165 extra for my 4 year old girl as extra guest. Food was nasty, and the staff didn’t care to clean the area of replenish.
We're disappointed to hear you didn't enjoy your stay at our resort. We apologize for any inconvenience you experienced. We are concerned at some of your comments regarding some of your service interactions on property and would be happy to speak with you in greater detail if you would like to share your contact information with us privately. We hope to have the opportunity to speak with you, work to make your situation right. Sincerely, Carlos Arias. Manager Decameron Panamá
Listen up! This isn't a Caribbean-style-kiss-all-spoiled-Americans-butt type Resort! But that's ok. It doesn't mean it's a bad resort, it's just different than most all-inclusive we are used to. They cater to mostly the Panamanians and the Colombians and there is just a different vibe. Not much English, especially shows. GOOD-Pools, lots of them. Water-slide fun for the kids. Beach is not busy and acceptable for tanning, water is rough. Rooms were clean, but old. Grounds,excellently cared for. EVERYTHING within walking distance if you're halfway healthy. I understand persons with physical limitations or special needs, but 2 flights of stairs is nothing. ACCEPTABLE-Food, it is plentiful and there are 7 specialty restaurants. We were there for 9 days and always had a variety. Variety is there, keep an open mind. Drinks-Atlas Beer on Tap. They have about 6 ok signature drinks, but weren't "tropical" BAD-Pools close at 5pm! Only 1 stays open and it gets crowded and which pool changes daily w/o notice. No swim up bar, no drinks in pool, unless you had your own cup w/lid. (Buy at Walmart) Rooms-had refrigerator NOTHING inside! Extra $40 per day for mini bar! Room safe extra. NO COFFEE MAKER. Fantastic view w/balcony, but no coffee to sit on our porch to enjoy in the morning. Real downer. Serious problem w/insects at buffet of one outdoor restaurant. We get it, Bugs happen, but NO ONE did anything about it. WORST-No posted communication about events, shows, restaurants.
Hello traveler we appreciate your comments about our hotel. It makes us proud to meet the needs of our customers in the best way we can. If you are going to return to our town, do not hesitate to call us.
Very nice family style resort While I understand that I was in a Spanish speaking country, I struggled to communicate while there as an English only speaking vacationer. This resort could significantly improve it’s standing if it provided the following basic amenities in each room: 1. An Iron and ironing board 2. A small wash towel for each guest. They only provide towels and a hand towel that was too long to bath with
Dear Kester. We appreciate your comments about our hotel. It makes us feel proud to meet the needs of our customers in the best way we can, we regret the inconvenience of the towel and we take into account your comments to continue improving our services. If you are going to return to our town, do not hesitate to call us. Kind regards,
From the moment we arrived, I was very impressed by the cordial staff beautiful surroundings, rooms, restaurants.
Dear Mitzela. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I am sure that all our hotel staff enjoyed attending to your needs as much as you enjoyed your stay. Beware!
Nice hotel good Staff. In restaurant Atlantic and Pacific the people donot have good presentation of food plate and do not treat good. Not have snack of food for childrens.
Hello, thanks for your feedback, we are sorry for the inconvinience presented. We want to let you know that we got a snackbar that serve hotdogs & burgers for kids & adults.
Beach was amazing staff was a little cold always in a hurry,not very communicative...
Hello Rosie, thanks for your comments, we are glad you enjoyed the beach, we hope to have you back at Decameron Panama
deben mejorar el WI fi sólo hay en lobbys y es muy lento
Hola, Gracias por su comentario.
Dear Anonymous, We are very glad that you enjoyed your stay with us and the all inclusive service. We apologize for the behavior of some our guests, unfortunately we can control the way of some our clients behave. We hope to have you back soon. Best regards.