Windsor Excelsior Hotel

We had to call to get our room cleaned at 4:00 pm! Unacceptable!! The bathrooms are tiny and 2 people can fit in only if one is in the shower...

That there was free breakfast, great view from the rooftop, the beach is walking distance and the hotel provides beach chairs, towels and service. Staff were nice and helpful. Things that the hotel can improve on is changing the buffet for breakfast. We were there for a week, the breakfast was good but after awhile it gets repetitive. We also dined once in the hotel and our food was too salty. But I would definitely stay there again in the future.

Hotel has a nice location on cobacabana beach. Hotel provided towels and chairs to go on beach. Staff was very friendly

Great location. Spacious room. Great breakfast. A little worn.

Nice hotel, great location, excellent breakfast, great view from the terrace. Basic rooms. Missing courtesies like complimentary bottle of water or refreshments in the lobby. Very appreciated the free airport shuttle service.

Nice hotel, with friendly staff and in a great location on Copacabana

I think it’s good deal. Good hotel price it’s not crazy. Had very good service planning extra requirements

Convenient location and nice hotel. Staff were friendly.

For the most part, it was a comfortable stay. However, there was one incident concerning my bathroom that was really gross and soured the rest of the trip.

The hotel has excellent rooms and service and is located in the heart of Copocabana right next to the Copocabana palace hotel. Very nice area. Our room was with beach view - phenomenal. Breakfast buffet was excellent. Highly recommend the hotel. It is a great value.

Nice hotel. Sits right in front of the Copacabana beach! Convenient to the Metro....... about a 10 min walk. Staff were very helpful. Alot of great restaurants in any direction. Good deal for the location. Will definitely recommend to anyone visiting Rio!

We stayed here for a week - paid for 6 nights and got 2 for free. Missed the first night due to late flight arrival so we were allowed a 6pm checkout - nice! Hotel is fine, centrally located, with a small gym. Tell cab drivers you're going to the Palace hotel as it's next door and everyone knows it.

Everything was fine, great location at Copacabana beach, near the Copacabana Palace.

Very surprised that the hotel gave us an ocean view room. Breakfast was more that expected, the hotel staff was extremely helpful and very friendly. Facility was very clean and the roof pool area was pleasant with a wonderful view and good food and beverage service. The hotel also provides chairs and umbrellas on the beach free of charge. The location could not be better and the price so reasonable, if we are ever in Rio again I would rebook this hotel. Also, all tours pick-up at that location.

The hotel is located across the street from the beach. The airport shuttle service is great. Although the pool is very small, the views from the rooftop are breathtaking. The gym is great for a quick workout! For the most part the staff is friendly and helpful, however make sure you can speak Portuguese when you call room service, otherwise you may be hung up on (happened 3 times during my stay).

My experience while at Windsor Excelsior was great! The staff was friendly, accommodating, and caring. The room was pleasant, clean, with a comfortable atmosphere. When in such a gorgeous location such as Rio de Janeiro, specially Copacabana beach, one doesn't usually spend too much time in their hotel room, however, the comfy atmosphere made getting out of bed early even tougher. The food during breakfast, and lunch was great, (did not have dinner while at the hotel but confident it must be good based on previous meals) really good quality, taste, and variety. The view from the pool area on the roof (they serve drinks and food there btw) was breathtaking. I look forward to making another trip to Rio, and definitely intend on staying at Windsor Excelsior when I return.

Close to the beach, easy access to taxi, make sure your dates are correct. I accidentally booked an additional day by mistake and couldn't get a refund!