No complaints. Hotel is okay but the Location is difficult with respect to public transportation needed to wait 45 minutes for a taxi.
Overall good - quite new, nice staff, free internet, hot water. Only drawback is loud street noise
Had booked and received confirmation for a twin room with Orbitz. Upon arrival, at 11 pm found at least 40 people sitting or milling aroung the front desk. Also more people were arriving every few minutes. This hotel had only been open a few days and their reservation systems was in total disarray. After waiting a half hour I presented my booking confirmation and they told me that they had no record of it. There was total caos. People screaming at the front desk etc. etc. The front desk then announced that they would transfer everyone to another Best Western. (this was at midnight) I went outside to get some air and repose as more and more people were arriving. I thought that if, when and how customers were to be transferred, it would be hours later. I looked about the hotel and found a gym were I put down some mats and tried to sleep on the floor. It was about 2.30am when customers started to get transferred. This was of no use to me as I presumed by the time people would be checked in, it would be time to get ready to go to the airport. I did not transfer to another hotel as I am a senior citizen and felt that any more inconveniences would be to hard on my health. I would like my payment returned to me with an apology and maybe some compensation.
Estancia agradable. Común en hoteles Best Western, un trato amable y personal dispuesto a servir. Hotel limpio, con olor agradable. Con solo cruzar la calle estás en un Centro Comercial. Gracias
Matiz Multi Suítes is located within a few miles (5 km) of Hospital de Clínicas Mário Lioni and Hospital Daniel Lipp. This 3.5-star hotel welcomes guests with 152 rooms and conveniences like free in-room WiFi, free self parking, and a gym.
Free full breakfast is served each morning from 6:30 AM to 10 AM. Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/cafe.
Guests can expect free WiFi and 43-inch TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and minibars.
At Matiz Multi Suítes, guests have access to a gym, free WiFi in public areas, and a business center. If you drive, put free parking to good use. The front desk is staffed 24 hours a day to help with luggage storage and securing valuables. Additional amenities include a meeting room, free newspapers, and laundry facilities.
No complaints. Hotel is okay but the Location is difficult with respect to public transportation needed to wait 45 minutes for a taxi.
Overall good - quite new, nice staff, free internet, hot water. Only drawback is loud street noise
Had booked and received confirmation for a twin room with Orbitz. Upon arrival, at 11 pm found at least 40 people sitting or milling aroung the front desk. Also more people were arriving every few minutes. This hotel had only been open a few days and their reservation systems was in total disarray. After waiting a half hour I presented my booking confirmation and they told me that they had no record of it. There was total caos. People screaming at the front desk etc. etc. The front desk then announced that they would transfer everyone to another Best Western. (this was at midnight) I went outside to get some air and repose as more and more people were arriving. I thought that if, when and how customers were to be transferred, it would be hours later. I looked about the hotel and found a gym were I put down some mats and tried to sleep on the floor. It was about 2.30am when customers started to get transferred. This was of no use to me as I presumed by the time people would be checked in, it would be time to get ready to go to the airport. I did not transfer to another hotel as I am a senior citizen and felt that any more inconveniences would be to hard on my health. I would like my payment returned to me with an apology and maybe some compensation.
Estancia agradable. Común en hoteles Best Western, un trato amable y personal dispuesto a servir. Hotel limpio, con olor agradable. Con solo cruzar la calle estás en un Centro Comercial. Gracias
Olá Ronald seu feedback é essencial para nós, através de seu feedback temos oportunidades de melhorarmos cada vez mais. Nossa equipe agradece as pontuações.Esperamos que conte conosco nas próximas estadas.Cordialmente,Viviane MacedoGerente Geral