Río Bullaque Vacation Packages

Everything was perfect for me. Just something took me by surprise. There was a general blackout in Madrid for which the hotel was not prepared. No water, no power, no air conditioning, no elevator. I can understand the situation turned hard for everyone, but a hotel that values ​​its guests should offer some kind of discount in cases like this.

The self check in machine was only located outside so you have to try and input your information while exposed to whatever weather there is if you come after staff has left. Also if you lock yourself out you'd have to go outside to get a new key and hopefully you remember the code. Everything is activated with the key including power and your storage so you can't use your own lock. Only a thin Ikea blanket and sheets are provided. I'd made a comment about my mattress cover being stained and I came back to my bed being stripped and an extra sheet placed on top of the stained cover. The shower has good hot water with a waterfall shower head which is nice unless you don't want to wash your hair every day. There are only hooks inside so your toiletries must be placed on the floor if you dont have a hanging bag. The water managed to get my clothes wet on the hooks and the bottoms of my pants got wet everytime I got dressed. The location was ok but not great.

The hotel was really nice. The decor, room, lobby, the pictures, music instruments all together it was a nice ambience. Staff was friendly and nice. Madrid city center was 20 to 25 min away for taxi. But 15 min away from the airport. We enjoyed our stay. Room service was fast, less options for room service but quantity of food was good for the price. There is a 5 euro surcharge for each room service delivery. They have DJ on the roof top on Thursdays. Nice vibe on the roof top. Overall experience was really good.

Excelente hotel y la atención del personal muy buena!

Great staff and awesome breakfast