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Huge suite room, with everything, great staff, and very clean. Free popcorn in room, full size fridge, fully stocked kitchen, with a dishwasher. I have had apartments smaller this this room. Its really a home away from home
This hotel is by far the best hotel I have ever stayed at . Meaning, hospitality, cleanliness and over all customer service is the best . Jesse is by far the funniest , positive professional I have ever dealt with. He needs a raise or something . He goes above and beyond to serve everyone that stays in this hotel.
My husband and I were visiting some Presidential Homes and historic places and spent about five nights here. The hotel is clean, secure, with shops right next door. The staff is friendly, helpful and shows personal interest. We really appreciated JESSE, from the front desk staff, and the consistent care he provided! this is central to many sites and we would stay here again. This was our first experiience with Candlewood Suites and we may have started a new trend. For the price it's much better than a regular hotel room with more space and a kitchen! THANKS JESSE!
We evacuated to this property because of Hurricane Dorian and chose it mainly because of it's location and that it accepts pets. The one bedroom suite worked very well for us to provide us two separate rooms to work and do conference calls. The efficiency kitchen enabled us to not have to eat every meal out. While the air conditioning unit doesn't exactly work efficiently or accurately and the icemaker didn't generate any ice, we were very happy to have a safe place to sleep for our family during a stressful time. Also very happy to have Direct TV (even though we could never get the second remote to work properly the one remote worked for both TV's (one in living area, one in bedroom) -- and they were nice flat screens. Recliner in living area was comfortable and sofa was a sleeper if an extra bed is needed. Towels were much better quality than expected. Pluses are that there is a Food Lion right next door and a Starbucks very close. Nearby Italian and Thai restaurants were great for take out. Easy to get to off the highway, everything you need close by. And a big shout out to the front desk staff, Jasmine, Jesse and Ernest who were very helpful and went out of their way to make us feel comfortable.
Room features and furniture is up to date. It was large, spacious, clean, cold ac, large bathroom, lots of counter space and comfortable beds. Room had a full kitchen with dishes. The recliner was a nice feature too! Very surprised at how clean room/bathroom was kept. I could live there , it was like having an apartment. I slept comfortably and didn’t hear any noises. Ernest at the front desk was very helpful and greeted us in a courteous and professional manner. He thanked me for being a loyalty customer and check in/out was pleasant. I left something in the room after check out. I called Ernest and told him id be back to pick it up. When I arrived, he had the item ready for me so I didn’t have to go up to room:) I’d definitely stay there again after a show at The Beacon!
So when our reservation at an historic bed and breakfast got botched, we thought that we and our dog were stranded in Virginia - but thank goodness for Ernest at the Candlewood Suites! After a frantic search on the internet for pet friendly accommodations, we found a room 20 minutes away. Lovely accommodations, priced right, s mini apartment for the night. Dog is happy! And so are we!
The room is great for temporary stay. Has a full size fridge, internet, cable, stove. There is a grocery store right next door. Everything is within 5/10 minutes mall, restaurants. The management is very responsive to all your needs within reason. One of them had me laughing the time I was there (Jess). Business center: computer and printer. Laundry room free. Late night snacks available.
I had an outstanding experience at Candlewood suites in Hopewell, VA. From the first day I checked in until the day I checked out. Every day Mr. Jesse from the front desk would greet me entering and exiting the building. Asking how my day was and letting me know if I needed anything to just give him a call at the desk. He always ended the conversations with "have a blessed night". This gave me a sense of peacefulness and relaxation. Mr. Jesse went out of his way to dry my clothes one night because all the machines were being utilized and offered to bring them to me once they were done. One night my TV signal was not working. I called the front desk and Mr. Jesse answered. He politely stated his name and asked how he can be of service. I explained that the TV was not working in room 220 and he said he will be right up to fix the issue. He was knocking on the door in only a few minutes later and fixed my TV in less than one. My extended stay was just over a month. I've truly enjoyed the quiet, relaxing and peaceful environment. My room was cleaned every Friday. Linen's we're washed and amenities replaced. The only thing missing was a complimentary foot massage. Just kidding..lol Thank you Candlewood suites and staff for a wonderful experience. Amber #220
The service at Candlewood Suites in Hopewell Virginia was outstanding. From the first evening when inquiring about a room, checking in and the next 27 days was amazing. The staff that included Jesse, Sophie, and Martie and each one went out of their way to assist with all of our needs. The room was very accommodating to meet my needs for the length of the stay. Jesse, Sophie and Martie were very helpful, polite and considerate at all times. Each one of them knew the area and offered ideas about interests, things to do, and places to visit and restaurants for dining. Because of the professionalism of the staff I will consider Candlewood Suites in the future at this location and other locations.
This is an excellent suite. Immaculate, orderly and quiet. The staff overall is "outstanding". Jesse is "outstanding" and he goes above an beyond each and every time. As a matter of fact, it seems just like home and we as a family love it. So make this choice for your family because this is the best place.
Located within a mile (2 km) of Fort Lee, Candlewood Suites Hopewell is within 3 miles (5 km) of U.S. Army Women's Museum. This 60-room hotel has free in-room WiFi, free self parking, and a fitness center.
Order from room service to satisfy your hunger without leaving your room.
The 60 air-conditioned rooms feature kitchens with refrigerators and microwaves. Guests can expect free WiFi and LED TVs with cable channels and DVD players. Bathrooms have hair dryers and free toiletries. Coffee makers, free local calls, and safes are other standard amenities. Weekly housekeeping is available.
Guests of Candlewood Suites Hopewell enjoy a fitness center, free WiFi in public areas, and a business center. If you drive, put free parking to good use. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include free newspapers, laundry facilities, and a picnic area.