The employees at the front desk were unfriendly when we showed up, the hot tub was out of commission, the pool got shut down due to lighting despite being an indoor pool, half of the equipment in the fitness room was broken, the beds are on wheels so they take off if you try to sit against the headboard, and the ice machine was garbage. On the positive side, there is a working sauna, the beds are very comfortable, and the water pressure in the shower is great.