Arctic Comfort Hotel3.0 out of 5.0
Recent guest reviews
We booked this hotel as part of a package deal for a break to Reykjavik. We were upgraded to a superior room in the adjoining hotel block. The room was small but catered for our needs as we spent most of our time either on trips or out and about. The bathroom/shower area was ideal. The hotel is located in a quiet area about a 5/10 min walk from supermarket/ shops (if you want a takeaway); and just around the corner from a bus stop into the city centre. This would be an ideal place to stay if you are visiting for an international football match as the stadium is very close by.
My husband and I stayed at the Arctic Comfort Hotel for the 1st night of our trip to Iceland in July. The hotel was very accommodating, and allowed us to check in at 9 AM, as we had arrived on an early morning flight into Reykjavik. This was the one pro. For the expensive price tag, the hotel had little to offer. The room was clean and standard, but the beds were quite uncomfortable and hard. The bathroom did not have a proper door, nor a separation between the shower and toilet area, so water was spilling out onto the floor of our room. The shower area was very dirty and moldy - the hot water had a terrible smell, which lingered in my hair for hours after taking a shower. The hotel claims this is due to the renewable energy effort, but NO other hotels or guesthouses we stayed at in Iceland had this issue. The breakfast was abysmal. It literally consisted of bread, butter/jam/spread, boiled eggs, and yogurt. Thankfully this was included in the cost of our room because we booked through an external booking site, but I heard management tell other guests that they had to pay $20 for that!!! Do NOT do it. You are better off going to a grocery store and buying the same thing for way less money. The location is also an issue - it is quite far from the city of Reykjavik. We had a car, so this was not a problem for us - but for those not planning to rent a car, keep this in mind.
The worst hotel I have stayed in in my life. We arrive with no concierge or employees waiting to take our bags - but we have to slog them up 3 flights of stairs like we weren't living in Communist China. Then we reach the floor our cell block was located in. Upon entering I was greeted by a soviet television from the 1900's, a view of an industrial estate and a dirty room. Plastic Cups under the bed. A hair in the bed - the chair broken with 2 legs falling off - I could go on. The facilities were not luxury either. The bottom floor resembles a lifeless room - probably in which the annual icelandic saddo convention is held. There is a bar - but I looked and wasn't surprised to see the lady on Facebook. When I rang to call a cleaner up to tidy our room - the lady informed us that she was the only woman there. What a joke. The beds were awful - the cushion was not normal and the two double beds were stuck together. The only positives were the tea and coffee selection along with the friendliness of the one employee!! Am not insulting the place - merely describing it. It is obviously ran by incompetent buffoons without a clue - do not visit. Would rather have stayed in Reykjavik central prison.
I just checked out now, and I am very happy with my stay, overall. My room was large by European standards, clean, and comfortable, and the staff were all very accommodating and polite. The hotel provides everything you need in the way of amenities (tour information, towels, breakfast if you want to pay for it, and free wi-fi), too. It is a bit of a distance away from the heart of the city (about a 30-35 minute walk through a safe but mainly commercial and industrial area), but there is a bus stop within a ten minute walk (probably less for most people) that will have you into the heart of the city within five minutes if you want to get in faster. You won't be waiting long for a bus because there are four different ones that take you in (all Reykjavik busses go to the city center). There is also a nice park for running and a small zoo that's great for kids nearby. When I weigh the price difference between here and places in the center, the short bus ride is a non-factor, and the bus really was convenient. I got the City Card (great bargain!) when I first arrived, and it was totally worth it because busses and the nearby zoo are free with it (as well as many attractions in and around the city), so don't let the distance put you off. Also, airport busses and tours all pick up and drop off directly from here, which is not true of all hotels. I would happily stay here again.
We chose this hotel for its proximity to Reykjavik Domestic Airport and it suited us fine. A strange area with hotels and commercial all mixed in but easy parking if you come in a car. It's a refurbished hotel and its very secure, clean and stylish. Nice hospitality tray, a fridge and plenty of storage. Lovely bathroom with nice toiletries if you don't mind a see through door! 35 minutes walk to the city centre and 6 minutes drive to the Domestic Terminal. Suited us very well
We got this on a groupon so not sure how much it normally is etc. Seemed pretty standard for what you'd pay for. Was clean, in a nice area - though not a lot going on. There were nice restaurants near by but all the bars were shut including the hotel one. Walking distance to supermarkets, 5 - 10 min walk to the bus stop. I don't really have anything bad to say but I'd probably rather be a bit more central myself. Saying that would 100% recommend the sushi restaurant near by and to go to the pool which was about 20min walk away, it had a heated outdoor pool and on the night we went there were fireworks - absolutely beautiful. If I was more central I wouldn't have went to these places and they are some of the trips highlights.
This hotel is great if you just want somewhere to sleep and have a shower. The room was large for the two of us with ensuite, heating and TV. The room had a mini fridge too. The room was adequately cleaned for us but for some you may be less than impressed. If you have kids I don't think this hotel is that great for you to be honest there is not much for them to do. As the hotel does not serve evening meals it can be a bit of a struggle to find something as the local restaurants never seem open. There is a nice pizza shop, kfc, subway and supermarkets not too far away. The reception is not open 24 hours a day so make sure you get what you need before it closes. The staff were helpful, booked out trips and transfers too. From the hotel Reykjavik is about an hours walk, the harbour /seafront is about 30 minutes walk amd all tours pick up from the hotel. If I visited again, I'd stay again. Why pay more at the hilton a few blocks away if your only using your room for a base and exploring through the day.
My boyfriend and I visited the Arctic Comfort hotel for 4 nights over new year. Location - The hotel is in quite a quiet area but close enough to walk into Reykjavik centre if you want to avoid paying for taxis. There isn't a great deal around the hotel - it may just be that a lot was closed over new year when we were there but it seemed like it was in the middle of a sort of industrial/business park. There are a few small supermarkets, a great pizza place, a KFC, Subway and a few other food places within a 5 mins walk of the hotel. Rooms - Nothing fancy but exactly what you expect for the price. The rooms were clean and had everything you need. There was a big cupboard, a fridge, TV etc. and the bed was comfy enough. The shower was great despite the hot water smelling like egg (apparently due to sulfur because the water comes direct from hot springs). Food - We ate breakfast once in the hotel. I can't recall the price exactly but it was quite steep considering the breakfast consisted of making your own toast and a range of cold meat/cheese to put on top. I believe someone was making waffles but there were none for us at the time. Had the food been better I would have rated the hotel 4/5. As i mentioned, there are plenty of places within walking distance where you can grab some better food so not the end of world :) If you're staying over New Year I 100% recommend doing a tour to one of the local bonfires - we went to one on NYE and it was amazing! The bonfire was huge and very busy, had a local band playing and the northen lights made an appearance above us! We also visited the Blue Lagoon which was unreal - definitely don't miss it!
I was initially coming with just my friends, but my other half was able to come last minute. There were no double rooms available but we agreed by email that two of us could stay in a single. When we arrived the receptionist said this was 'completely illegal' and shouldn't have been allowed, but after I showed her the emails I had received she allowed us to use the room. The bathroom floor flooded whenever the shower was used, and besides being a bit dated we had no major complaints. Our friends were staying in the other building, which was newly refurbished and much nicer, and didn't cost much more than the single rooms. However, the bathroom had glass walls, which if you like a modicum of privacy is a bit tricky. Also avoid the overpriced breakfast on offer.
Stayed here for 3 nights last month with family. Parking outside, clean rooms, nice and modern. Could be quite stuffy at times but it was quite nice when outside was so cold! Very close to the city centre.
- Free WiFi in rooms and public areas
- Free parking
- 24-hour front desk
Arctic Comfort Hotel places you within 3 miles (5 km) of popular attractions like Hallgrimskirkja and Perlan. This 56-room, 3-star hotel welcomes guests with a bar/lounge, free in-room WiFi, and free self parking. Reykjavik City Hall and National Museum of Iceland are also near this Reykjavik hotel.
Buffet breakfast is offered for a fee each morning from 7 AM to 10 AM. Entertain your taste buds with a beverage at the bar/lounge or coffee shop/café.
All 56 rooms provide refrigerators, coffee makers, and phones. Guests can expect to find free WiFi and TVs with satellite channels. Hair dryers and desks are other standard amenities.
Guests of Arctic Comfort Hotel enjoy free WiFi in public areas, a computer station, and free newspapers. There's free parking, and an airport shuttle (available 24 hours) for ISK 2500 per person one way. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, luggage storage, and securing valuables. This smoke-free hotel also has a TV in a common area.
Reviews from Trip Advisor
56% of guests recommend this hotelTotal of 536 reviews