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Recent guest reviews

Lovely place

Staff was polite and the property met all of our needs. Would definitely stay again.

Hotels in this price range should provide basics supplies. I have never stayed at a major hotel that didn’t provide shampoo. The Westin did not and it put me way behind getting ready in the morning.

Very pretty hotel but the first room was dirty and hadn’t been cleaned or sanitized then the second room our toilet was broken and the AC was warm. It was an ok stay but a little disappointing

Location great, parking easy, front desk staff very friendly and helpful, room was great. One small complaint; towels were very bad! They were thin and like a cheap hotel towels.

All staff pleasant and helpful except for a single front-desk person. Younger woman with multi-colored hair checked me into a much smaller room than what was on orbitz. Didn't mention that, and didn't give the breakfast vouchers that were supposed to be part of the reservation. Generally she seemed uninterested/bored and possibly annoyed - not a great introduction to your otherwise excellent hotel. BUT, *Everyone* else was great - Mauricio got us in the correct room, and the other front-desk lady helped us on Sunday when we were asked for the breakfast vouchers. Room clean, pool great.

What did I like about the Westin in Reston? Everything!!! Very nice. Super comfortable beds. Top shelf accommodations and staff.

Great location, free parking, clean rooms, and friendly staff.

BEWARE -- they overbook rooms, so when I went to check in, despite having pre-paid weeks in advance, they refused me a room. Absolutely outrageous. I've stayed here in the past and found the rooms good. Yes they refunded my $450 room, and they found me a room about 10 minutes away but it was a seedy nasty $75 per night dump. They obviously had no excuse for this outrage except to blame *ME* for trying to check in so late (5:00pm) even though I had attempted to check in in-person around 11:30am. They even held my baggage behind the desk all day, so they clearly knew I was coming, they just didn't care. Unreal.

Close to the airport. Plenty of parking space. Excellent staff.

the breakfast was very good service is good too parking next to hotel is convene

This hotel was great, very clean and staff was friendly. They had free wine tasting in the lobby on one of the days. Loved it.

Sunrise Valley Dr Reston VA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Reston Town Center is within 2 miles (3 km) of The Westin Reston Heights while other popular attractions such as Reston Hospital Center are within 3 miles (5 km). This 191-room, 4-star hotel has a restaurant, an indoor pool, and free in-room WiFi.


Dining

You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Satisfy your hunger from the comfort of your room with room service. For your convenience, a to-go breakfast is served for a fee each morning from 7:00 AM to 10:00 AM.


Rooms

Guests can expect 37-inch LCD TVs with digital channels and pay movies, along with free WiFi and wired Internet. Bathrooms offer hair dryers and bathrobes. Other amenities include coffee makers, laptop-compatible safes, and phones.


Property features

Guests staying at The Westin Reston Heights enjoy an indoor pool, a gym, and free WiFi in public areas. If you drive, put free parking to good use. Front-desk staff can answer questions 24/7, and assist with securing valuables, concierge services, and luggage storage. Additional amenities include conference space, a business center, and express check-out.

Room options

Executive Suite, 1 King Bed, Non Smoking, Balcony

1 King Bed | Sleeps 3

Suite, 1 Bedroom, Non Smoking

1 King Bed | Sleeps 3

Westin, Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Room, 2 Double Beds, Non Smoking, Courtyard View

2 Double Beds | Sleeps 4

Guest reviews for The Westin Reston Heights

Everyone (30) Couples (8) Business (10) Family (18) Other (1) Friends (2)
5
Partner Couples

Lovely place

By on Jun 20, 2022

5
Family

Staff was polite and the property met all of our needs. Would definitely stay again.

By on Feb 7, 2022

Review comment responded on Feb 18, 2022

Candice, Thank you for your kinds comments, our staff is always ready for our guests. We hope to see you back soon.

4
Everyone

By on Oct 16, 2021

3
Everyone

Hotels in this price range should provide basics supplies. I have never stayed at a major hotel that didn’t provide shampoo. The Westin did not and it put me way behind getting ready in the morning.

By on Aug 15, 2021

Review comment responded on Aug 23, 2021

Thank you for taking the time to share your experience about your recent stay at our hotel. We are sorry to hear that you were not fully satisfied with your overall stay with us and would like to apologize for not exceeding your expectations. Please know that we do try to consistently deliver a superior guest experience. Should you ever find yourself back in town, please give us a chance to show you that our product and service can live up to your expectations.

2
Family Partner Couples

Very pretty hotel but the first room was dirty and hadn’t been cleaned or sanitized then the second room our toilet was broken and the AC was warm. It was an ok stay but a little disappointing

By on Jul 26, 2021

Review comment responded on Jul 27, 2021

Thank you for taking the time to share your honest feedback. We are disheartened to hear that we fell short in so many areas throughout your visit and that your experience did not match your expectations. We appreciate your feedback immensely and I can assure you that we will do everything in our control to rectify your concerns from this recent visit. Our goal is to always provide great service that will make you want to return again and again. We hope that you will give us another try and let us prove this to you during your next visit.

5
Everyone

Location great, parking easy, front desk staff very friendly and helpful, room was great. One small complaint; towels were very bad! They were thin and like a cheap hotel towels.

By , from Va Beach on Jun 17, 2020

Review comment responded on Jun 18, 2020

Thank you for staying with us and providing your feedback. I will pass this along to our Housekeeping team.

5
Everyone

By on Apr 16, 2020

Review comment responded on Apr 17, 2020

Thank you for staying with us.

4
Family with small children

All staff pleasant and helpful except for a single front-desk person. Younger woman with multi-colored hair checked me into a much smaller room than what was on orbitz. Didn't mention that, and didn't give the breakfast vouchers that were supposed to be part of the reservation. Generally she seemed uninterested/bored and possibly annoyed - not a great introduction to your otherwise excellent hotel. BUT, *Everyone* else was great - Mauricio got us in the correct room, and the other front-desk lady helped us on Sunday when we were asked for the breakfast vouchers. Room clean, pool great.

By on Feb 25, 2020

Review comment responded on Feb 25, 2020

Hello, Thank you so much for your feedback. We are happy to hear that you had an overall pleasant experience at our hotel. We will be sure to address your concerns with the appropriate parties to ensure this does not happen again in the future. Thank you for choosing us and we look forward to seeing you again!

5
Everyone

By on Feb 15, 2020

Review comment responded on Feb 16, 2020

Thank you for staying with us. We appreciate your feedback!

5
Everyone

By on Dec 16, 2019

Review comment responded on Dec 19, 2019

Thank you for staying with us. We appreciate your feedback!

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