Renner Vacation Packages

Staff pleasant. Older 2 story bldg with no elevator.

The hotel and the area are lovely!

Staff excellent. Did a great job remodelling. Reasonable pricing. We will stay there again when traveling to Sioux Falls.

Was a nice hotel and we enjoyed our adjoining rooms, but we had a few disappointments along the way. I had talked to the front desk a few days prior about getting adjoining rooms as we are traveling with 4 kids. He said it shouldn't be a problem, just check back that day. It does give adjoining rooms as an option on its Orbitz listing. I called the morning of our arrival day and was told they don't have 2 queen rooms that adjoin and that it would be an additional $50 to get a king suite, which would adjoin to a 2 queen bed room. When we arrived, the lady did apologize, saying it was an employee who transferred from another location and she said she gave me the 20% off deal that Orbitz had, so we appreciated that. We had built up the pool/hot tub to our kids, but when we arrived there was a sign saying the heater was broken so water temps are colder than normal. Kids were able to splash around a little, but I didn't get to enjoy the hot tub as it wasn't even warm. Ah well, things do break, just disappointing.