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Hyatt Centric Reims

4.0 star property
Hotel in Reims with a fitness center and a 24-hour front desk

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Photo gallery for Hyatt Centric Reims

Exterior
Premium bedding, minibar, in-room safe, blackout drapes
Breakfast, lunch, dinner served; French cuisine
Lobby
Meeting facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • Room service
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
31 Boulevard Paul Doumer, Reims, Marne, 51100
  • Place, Notre-Dame de Reims
    ‪9 min walk‬
  • Place, Auguste Delaune Stadium
    ‪1 min drive‬
  • Place, Veuve Clicquot-Ponsardin
    ‪2 min drive‬

Room options

Family Room, 1 King Bed

  • Sleeps 6
  • 1 King Bed

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Canal View

  • Canal view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Reims

Located in Reims City Centre, Hyatt Centric Reims is next to Place Drouet d’Erlon and Roman Reims. This 155-room, 4-star hotel has a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Notre-Dame de Reims - 9 min walk - 0.5 miles
  • St. Remi Basilica - 16 min walk - 0.9 miles
  • Auguste Delaune Stadium - 1 min drive - 0.5 miles
  • Veuve Clicquot-Ponsardin - 2 min drive - 1.2 miles
  • Reims Arena - 3 min drive - 1.5 miles

Getting around

  • Reims Station - 17 min walk
  • Paris (XCR-Chalons-Vatry) - 52 min drive

Restaurants

  • ‪Pub l'Escale - ‬6 min walk
  • ‪Birds & Twigs - ‬7 min walk
  • ‪Brique House Reims - ‬5 min walk
  • ‪Shin'zen - ‬5 min walk
  • ‪Delirium Café Reims - ‬9 min walk

About this property

Hyatt Centric Reims

Hotel in Reims with a fitness center and a 24-hour front desk
Renovated in 2025, Hyatt Centric Reims offers a gym, free WiFi in public areas, and meeting rooms. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, tours or tickets, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. This smoke-free hotel also has a gift shop.
32-inch LED TVs come with digital channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Minibars, coffee makers, and laptop-compatible safes are also standard. Change of towels is available on request.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 24 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar Le Néo
  • Restaurant Le Néo

Things to do

  • Gym
  • Shopping
  • Vineyard
  • Wine tours

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 9 meeting rooms

Outdoors

  • Vineyard

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (31 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (28 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - August 2025
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email with check-in instructions prior to arrival; front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 20 per pet, per night
  • 2 total (44 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 24 per person
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and outdoor lighting.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Hyatt Centric Reims caters to LGBTQ+ guests.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Reims Cathédrale
Mercure Reims Cathédrale Hotel
Mercure Cathédrale
Mercure Reims Cathédrale Hotel
Mercure Reims Cathédrale Reims
Mercure Reims Cathédrale Hotel Reims

Frequently asked questions

Is free cancellation available at Hyatt Centric Reims?

Hyatt Centric Reims offers free cancellation on select room rates. For more details, review the cancellation policy on Orbitz.

What is there to do near Hyatt Centric Reims?

This hotel is situated in Reims City Centre, just steps from Place Drouet d’Erlon and Roman Reims, and within a short walk of Notre-Dame de Reims. You'll also find Tau Palace and Auguste Delaune Stadium less than a mile away.

Is parking available on site at Hyatt Centric Reims?

Yes, there is accessible parking and electric car charging available.

Does Hyatt Centric Reims include a casino on the premises?

No, Hyatt Centric Reims doesn't have a casino.

Is there an indoor pool at Hyatt Centric Reims?

No, there is no indoor pool at this hotel.

Is Hyatt Centric Reims a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and a vineyard.

Are there hot tubs at Hyatt Centric Reims?

No, this hotel doesn't have a spa tub.

Does Hyatt Centric Reims feature a restaurant that includes a breakfast menu?

Yes, Hyatt Centric Reims serves buffet breakfast for a surcharge each morning at Restaurant Le Néo.

Will Hyatt Centric Reims allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Hyatt Centric Reims for a fee of EUR 20 per pet, per night. The property also provides food and water bowls.

Does Hyatt Centric Reims have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Are there rooms with balconies that I can book at Hyatt Centric Reims?

No, at Hyatt Centric Reims, there aren't any guestrooms that list a balcony.

Hyatt Centric Reims Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 328 out of 1001 reviews
Rating 8 - Good. 480 out of 1001 reviews
Rating 6 - Okay. 116 out of 1001 reviews
Rating 4 - Poor. 50 out of 1001 reviews
Rating 2 - Terrible. 27 out of 1001 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities
This place is a perfect base to explore Reims . We parked in the car park upstairs , outside for free ( there is underground parking on site too ) The room was nice , overlooking the river .. from the hotel it’s walkable to the Cathedral quarter ( 10/12mins stroll ) and there’s a wealth of restaurant choices and bars there . This seemed a very walkable and safe city and the Mercure is a nice easy , cost effective hotel to use as a base for a visit .
Stayed 1 night in May 2024

8/10 Good

JULIE

Stayed 1 night in May 2024

10/10 Excellent

Joe

Stayed 2 nights in May 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok stay. Good parking & location

Good stay at Mercure, easy to find and parking onsite. Main areas of the hotel were ok but room a little dated. Great location for a short walk into the city. Breakfast offering was quite basic.
Stayed 1 night in May 2024

10/10 Excellent

Gerard

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent overall with great parking facilities
Stayed 1 night in May 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Graeme

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Russell, Seaford

Liked: Amenities
Excellent
Stayed 1 night in Apr 2024

8/10 Good

Ian, Winchester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very comfortable and the staff very friendly. Parking is a bit pricey at €13 per night when the De Gaulle public car park 2 mins walk away is €4 for 24 hrs. Good breakfast and dinner in the restaurant - menu du jour is good value. House wine was excellent.
Stayed 3 nights in Mar 2024

8/10 Good

Brad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great welcome and perfect for a pre-Christmas trip

The reception staff were super welcoming and friendly. The free parking under the hotel was really convenient and easy to navigate. Great breakfast buffet too. We came for Christmas markets and it was just a short walk to the cathedral and then through the historic streets to the market.
Stayed 1 night in Dec 2023

10/10 Excellent

Maksym

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Ann, Louisville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very comfortable and had lots of amenities.
Stayed 1 night in Oct 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for short stay

We were passing through Reims. The hotel served its purpose for a one night stay. It was clean and comfortable enough.
Stayed 1 night in Aug 2023

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location. Staff was very accomodating. Only negative is the size of the shower, it's very small.
Stayed 2 nights in Sep 2023

8/10 Good

svetlana

Liked: Cleanliness, staff & service

Nice

Overall good was very nice to have electric car charging Mattress was to soft for me Key is old type that never works reliably
Stayed 1 night in Sep 2023

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
I
Stayed 2 nights in Sep 2023

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely large room with a massive, comfortable bed. Secure parking is great. Lovely receptionist- very engaging. Easy walk into the city centre and the beautiful cathedral.
Stayed 2 nights in Aug 2023

6/10 Okay

douglas

Traveled with group, Business traveler
Liked: Staff & service
Ive been staying in this hotel occasionally for several years to be honest it has gone down over the years, but i think this was the worst stay ever. the towels were worn thin, the bath area was dirty and had meldew and its getting expensive. every time i stay here the price goes up and at 11euros a pint my friend who had a different room walked in to find water flowing out of the ceiling but they wouldnt give him a different room once i would of highly recommended this place but now i doubt
Stayed 1 night in Aug 2023

10/10 Excellent

Leonora

Traveled with family
Liked: Cleanliness, staff & service, amenities
Fine for an overnight stay - close to Cathedral and good restaurants in town. Hotel staff lovely and helpful. Clean and parking superb.
Stayed 1 night in Aug 2023

10/10 Excellent

Nina

Stayed 1 night in Jul 2023

8/10 Good

Chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel 10 minutes walk from Cathedral in Reims. Parking and breakfast is extra. But breakfast was good. Like many hotels we tried, AC present but not working. Shower was slippery.
Stayed 1 night in Jul 2023

10/10 Excellent

Benjamin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 1 night in Jul 2023

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel..very friendly staff, underground parking..great location for the cathedral..a very pleasant stay
Stayed 1 night in Jul 2023

6/10 Okay

Joseph

Stayed 2 nights in Jun 2023