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Terra Complex

3.5 star property
Family-friendly ski hotel with full-service spa

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Reviews

10 out of 10
Exceptional

Popular amenities

  • Room service
  • Parking available
  • 24/7 front desk
  • Pet friendly
  • Housekeeping
  • Gym

Explore the area

View in a map
Terra Complex, Razlog, 2760
  • Place, Pirin Golf and Country Club
    ‪13 min walk‬
  • Place, Bansko Gondola Lift
    ‪17 min drive‬
  • Place, Bansko Ski Resort
    ‪23 min drive‬

Room options

About the neighborhood

Razlog

Terra Complex places you within a 15-minute drive of Paisii Hilendarski Historical Center and Holy Trinity Church. This 146-room, 3.5-star hotel has a coffee shop/cafe along with conveniences like a full-service spa and an indoor pool.

What's nearby

  • Pirin Golf and Country Club - 13 min walk - 0.7 miles
  • Vihren - 16 min drive - 8.5 miles
  • Bansko Gondola Lift - 17 min drive - 8.7 miles
  • Bansko Ski Resort - 23 min drive - 9.6 miles
  • Ski Bansko - 33 min drive - 13.9 miles

Getting around

  • Sofia Airport (SOF) - 137 min drive

Restaurants

  • ‪BOX - ‬9 min drive
  • ‪Канчето (Kancheto) - ‬10 min drive
  • ‪Слънчевата Механа - ‬10 min drive
  • ‪Тенекията - ‬9 min drive
  • ‪Octopus - ‬16 min walk

About this property

Terra Complex

Family-friendly ski hotel with full-service spa
At Terra Complex, guests enjoy a full-service spa, an indoor pool, and a gym. There's onsite parking for a fee and a free ski shuttle. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and dry cleaning/laundry. Other amenities at this ski hotel include a sauna, WiFi in public areas, and an arcade/game room.
Guests can expect to find free WiFi and TVs with cable channels. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Kitchens, microwaves, and desks are other standard amenities.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages and facials. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transportation

  • Free ski shuttle
  • Self parking on site (surcharge)

Food and drink

  • A coffee shop/cafe

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Downhill skiing
  • Full-service spa
  • Golf
  • Golf lessons
  • Gym
  • Horseback riding/rentals
  • Indoor pool
  • Mountain biking
  • Playground
  • Sauna
  • Ski equipment rentals
  • Ski lessons
  • Ski storage
  • Snowboarding
  • Steam room

Family friendly

  • Arcade/game room
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Living room
  • Playground
  • Rollaway/extra bed

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • Garden
  • Picnic area

Full-service spa

  • Aromatherapy
  • Facials
  • Hot stone massages
  • Sauna
  • Steam room
  • Turkish bath

Accessibility

  • Elevator

More

  • 4 floors
  • Built in 2007
  • Fireplace in lobby
  • Renovated entire property - 2018

Room amenities

Bedroom

  • Rollaway/extra bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers

Entertainment

  • TV with cable channels

Food and drink

  • Kitchen
  • Microwave
  • Room service

More

  • Desk
  • Heating
  • Living room

Policies

Check-in

Check-in start time: 1 AM; Check-in end time: 2 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets (fees apply)
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • A pet fee will be charged
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
  • Check-in: 1 AM
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

Terra Complex Hotel RAZLOG
Terra Complex Hotel
Terra Complex RAZLOG
Terra Complex
Terra Complex Hotel
Terra Complex Razlog
Terra Complex Hotel Razlog

Frequently asked questions

What is there to do near Terra Complex?

This hotel is located in Razlog, close to Vihren, Bansko Ski Resort, and Bansko Gondola Lift. You'll also find Ski Bansko and Zhelezen Most - Highlands nearby.

Will I be able to park at Terra Complex?

Yes, parking is offered for BGN 10.0.

Is there a spa at Terra Complex?

There is a full-service spa available for guests to enjoy and services include hot stone massages and aromatherapy.

Does Terra Complex have a casino at the property?

No, Terra Complex doesn't have a casino.

Will I find an indoor pool at Terra Complex?

Yes, this hotel has an indoor pool.

What will couples enjoy most about a stay at Terra Complex?

There are plenty of amenities for couples at this hotel, including an indoor pool, a full-service spa, and ski lessons.

Does Terra Complex have a hot tub?

No, but this hotel does have a steam room.

Does Terra Complex have a restaurant with a breakfast menu?

No, Terra Complex doesn't have a restaurant that serves breakfast.

Will Terra Complex allow pets to stay free of charge?

Although pets can't stay for free, they are welcome at Terra Complex for a fee.

Are there connecting rooms at Terra Complex?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies that I can book at Terra Complex?

No, at Terra Complex, there aren't any guestrooms that list a balcony.

Terra Complex Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 1 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019