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Mercure Hotel Düsseldorf Airport

Hotel in Ratingen with a restaurant and a bar

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Photo gallery for Mercure Hotel Düsseldorf Airport

Reception
Privilege, Room, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Gym
Terrace/patio
Meeting facility

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View in a map
Lintorfer Weg 75, Ratingen, NW, 40885
  • Place, Golfclub Mulheim an der Ruhr
    ‪4 min drive‬
  • Place, Blue Lake
    ‪6 min drive‬
  • Place, Sportpark Duisburg
    ‪7 min drive‬
  • Airport, Düsseldorf (DUS-Düsseldorf Intl.)
    ‪9 min drive‬

Room options

About the neighborhood

Ratingen

Mercure Hotel Düsseldorf Airport places you within a 15-minute drive of popular attractions such as Messe Essen and Merkur Spiel-Arena. This 4-star hotel has 120 rooms and welcomes guests with a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Golfclub Mulheim an der Ruhr - 4 min drive - 1.7 miles
  • Blue Lake - 6 min drive - 5.2 miles
  • Sportpark Duisburg - 7 min drive - 5.9 miles
  • Green Lake - 8 min drive - 7.8 miles
  • PSD Bank Dome - 8 min drive - 8.2 miles

Getting around

  • Angermund Station - 7 min drive
  • Ratingen Hoesel S-Bahn - 8 min drive
  • Düsseldorf Intl. Airport (DUS) - 13 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Prinzenbahnhof Hösel - ‬8 min drive
  • ‪Schlüssel zum Meck - ‬6 min drive
  • ‪Der Grieche in Lintorf - ‬4 min drive
  • ‪Alter Bahnhof - ‬5 min drive

About this property

Mercure Hotel Düsseldorf Airport

Hotel in Ratingen with a restaurant and a bar
Mercure Hotel Düsseldorf Airport features a gym, WiFi in public areas, and meeting rooms. Self parking is available for EUR 9 per day. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and tours or tickets. Additional amenities include conference space, a business center, and free newspapers.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, safes, and phones. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

Children under 12 years old are not allowed in the fitness facility without adult supervision.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (EUR 9 per day; includes in/out privileges)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 18 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Kornkammer
  • Quecke

Things to do

  • Gym
  • Piano

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3,886 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1976
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 15
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 15

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 10 per pet, per night
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding
  • Rollaway/extra beds are available for EUR 15.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Uncovered self parking fee: EUR 9 per day (in/out privileges)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 15 (subject to availability)
  • Late check-out fee: EUR 15 (subject to availability)
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: EUR 15.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses solar energy.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Düsseldorf Mercure Hotel
Mercure Düsseldorf Airport
Mercure Düsseldorf Airport Ratingen
Mercure Hotel Airport Düsseldorf
Mercure Hotel Düsseldorf
Mercure Hotel Düsseldorf Airport
Mercure Hotel Düsseldorf Airport Ratingen
Mercure Dusseldorf Ratingen
Mercure Hotel Düsseldorf Airport Hotel
Mercure Hotel Düsseldorf Airport Ratingen
Mercure Hotel Düsseldorf Airport Hotel Ratingen

Frequently asked questions

Is free cancellation available at Mercure Hotel Düsseldorf Airport?

Mercure Hotel Düsseldorf Airport provides free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on our site.

What is there to do within easy reach of Mercure Hotel Düsseldorf Airport?

This hotel is located in Ratingen, close to PSD Bank Dome, Sportpark Wedau, and Tiger and Turtle - Magic Mountain. You'll also find Duisburg Zoo and Blue Lake nearby.

Is parking available on site at Mercure Hotel Düsseldorf Airport?

Yes, uncovered parking is offered for EUR 9 per day with in/out privileges. Though parking is limited, accessible parking and electric car charging are also available.

Does Mercure Hotel Düsseldorf Airport include a casino?

No, Mercure Hotel Düsseldorf Airport doesn't have a casino.

Will I find an indoor pool at Mercure Hotel Düsseldorf Airport?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Mercure Hotel Düsseldorf Airport?

Couples staying at this hotel will appreciate amenities like free Internet access as well as a bar and a restaurant with al fresco dining.

Are there hot tubs at Mercure Hotel Düsseldorf Airport?

No, there isn't a spa tub at this hotel.

Does Mercure Hotel Düsseldorf Airport have a restaurant with a breakfast menu?

Yes, Mercure Hotel Düsseldorf Airport serves buffet breakfast for a surcharge each morning at Quecke.

Will Mercure Hotel Düsseldorf Airport allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Mercure Hotel Düsseldorf Airport for a fee of EUR 10 per pet, per night.

Does Mercure Hotel Düsseldorf Airport have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Mercure Hotel Düsseldorf Airport?

The closest major airport to Mercure Hotel Düsseldorf Airport is Düsseldorf Intl. Airport (DUS), which is 8.6 mi away (13 minutes by car).

Can I book a room with a balcony at Mercure Hotel Düsseldorf Airport?

No, at Mercure Hotel Düsseldorf Airport, there aren't any guestrooms that list a balcony.

Mercure Hotel Düsseldorf Airport Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 145 out of 621 reviews
Rating 8 - Good. 282 out of 621 reviews
Rating 6 - Okay. 120 out of 621 reviews
Rating 4 - Poor. 50 out of 621 reviews
Rating 2 - Terrible. 24 out of 621 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

2/10 Terrible

John

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I turned up and there were 20 police officer outside , it has turned into an immigration hotel. My son and O were left stranded at 11pm at night with no where to stay. Cat get in contact with Expedia. Apart from these emails asking to rate my stay
Stayed 2 nights in Jun 2024

6/10 Okay

Martin

Traveled with group
Liked: Cleanliness, staff & service
This hotel is nowhere near the airport! It cost us 60 Euros from the terminal to get to the hotel then another 40 euros back to the airport, which was considerably more than the room itself. Staff were friendly and helpful. Room was fine for what we needed given we had missed our flight and just needed a bed. Very unhappy about the distance though and the overall cost this came to including the taxi fare. This cannot be marketed as an airport hotel when its a 15-20 minute (and exorbitant variable taxi fare) from the airport.
Stayed 1 night in Nov 2023

8/10 Good

Serdar

Stayed 3 nights in Oct 2023

10/10 Excellent

Martin

Stayed 1 night in May 2023

10/10 Excellent

Biza

10/10 Excellent

Mark

Stayed 1 night in Nov 2022

2/10 Terrible

Caspar

Business traveler
Disliked: Property conditions & facilities, room comfort

Mercure Hotel Düsseldorf Airport

Dated, middle of nowhere, not near airport OR Dusseldorf, expensive. Avoid
Stayed 3 nights in Oct 2022

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Stay

Lovely place. Very comfortable and clean. Staff gave a very warm welcome and were helpful to answer the questions we had. Some members had breakfast which was good, and there was a McDonald's locally too. Would definitely recommend for the price.
Stayed 1 night in May 2022

4/10 Poor

Kyle, Dortmund

Disliked: Property conditions & facilities
This was definitely not what I expected when making the reservation. This hotel was not located anywhere near the airport and was actually located with two other hotels in the middle of a field. When you first drive to the location, you have the impression as though the hotel were abandoned (due to the overgrown grass and lack of a proper parking gate). I enjoyed the most when I attempted to use the elevator and had pressed the button 40 times over a period of 20 minutes, only to then use the steps out of necessity. When I questioned the employee at the checkout desk, he simply shrugged his shoulders and said that it had broken at some point the previous night and couldn’t be fixed until the day later. This place seems to have so many problems that the staff is completely used to them. The owner needs to either invest some money and effort here, or find a new way to make a living. Totally awful.
Stayed 1 night in May 2022

6/10 Okay

Gabi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities

Not an airport hotel

The hotel is very far from the airport and the name is deceiving
Stayed 2 nights in Nov 2021

10/10 Excellent

Albert van der Schatte

Stayed 1 night in Nov 2021

8/10 Good

adam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Review

Hotel room was fine, quiet and comfortable bed. Staff were polite. Restaurant and bar closed due to Covid
Stayed 1 night in Oct 2021

2/10 Terrible

Sonnenblumen, England

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
AVOID MERCURE DÜSSELDORF --------------------------------------------------- The hotel looks and feels like old Soviet era housing block. The corridors were dirty, dark and stank. The whole ambient of the hotel is really off-putting and doesn't merit 4-star, at as it is advertised on Expedia. Much of the hotel is carpeted. Carpets in the corridors are really off-putting and are smelly. Carpet in the room was dirty, dark and smelly. During my entire stay of 2 days and 2 nights, I did not see a single cleaner working in the hotel lobby, reception, corridors or in rooms - NO cleaners at all. Hotel is totally in the middle of nowhere. Choose this hotel only if you are stuck and need to stay only one or two nights. I was surprised to find and IBIS hotel, which is next to Mercure, offering much better rate than Mercure hotel. The hotel description on Expedia promised a lot but delivered only a little.  When I was checking out, the receptionist, a young black man, was unfriendly and deliberately tried to put me down because I was trying to speak in German and my German was not good enough. I could have spoken English, which is something I normally do do but I speak reasonably good German and decided to practice my German.
Stayed 2 nights in Oct 2020

8/10 Good

Veronika

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fab little stay

Great little hotel - about 20 min drive from Airport. Hotel and facilities ok for a short stay. However I found the room very dark if you're planning on working. Friendly staff and good kitchen.
Stayed 1 night in Jan 2020

2/10 Terrible

N J

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is horrible. There were patches of sticky dry urine from the previous guest all over the bathroom floor. The shower head wouldn't stay in place unless I held it with one hand. The WiFi was almost non existent, kept dropping, and wasn't strong enough for a Skype call. The waitress at dinner looked like she was at a funeral. The decoration in the hallways is from 1974. Overpriced and dreadful.
Stayed 1 night in Dec 2019

10/10 Excellent

CHRIS

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Joshua

Stayed 1 night in Nov 2019

4/10 Poor

diana

Liked: Cleanliness, property conditions & facilities, room comfort

Misleading

Not an airport hotel. The shuttle from the airport takes 15 minutes - and if you want to take it back to the airport, it's chargeable. Forgot how much, but it was only £5 difference to the taxi fare and included a 30 minute wait if you don't book the time the day before. Internet barely worked. Restaurant is nice enough, but you're stuck with it - nothing else in walking distance. No shops in walking distance either, and snacks/drinks in the hotel are overpriced. Really spikes up the cost. Room itself was nice and clean, but I booked this to break up a long journey, specifically because I expect an airport hotel to be AT THE AIRPORT. Not 15 minutes drive away. Nearly every guest I spoke to was in the same boat.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s not really that close to the airport. However it has a shuttle service which I was not aware of. Was 50 euro taxi ride!!
Stayed 2 nights in Nov 2019

8/10 Good

Raj

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that I could check-in late night easily. Also the room was clean and comfortable.
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

Stayed 1 night in Jun 2019

10/10 Excellent

Albert, London

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was nice at the property, only bad thing is the fact that you have to pay for snack in the room
Stayed 2 nights in May 2019

10/10 Excellent

Mahboob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

It was comfortable and according to our expectations.
Stayed 1 night in Apr 2019

8/10 Good

Renton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

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