There was a lot of bugs all over the wall and roof.. i let front desk know and they didnt care they said i was normal in that area
**Water park not part of the property, you have to pay extra** lot of guest like us, got confused and disappointed by the pictures they have of the water park, leading to believe this amenity was included. They hotel price was high compared to others in the area, and the hotel is not that nice, the breakfast was super crowded, there was no tables to sit in an long lines to get food. If you ask for an extra hour, they charge 25dlls extra. The room halls are all wet and dirty, smell humid do you the crowds. While we were at the water park, we discovered there is an hotel named the same as the water park, maybe they do have that amenity as part of the stay.
We thought it was pretty neat that the hotels were all connected to the water park!
This hotel is very nice and clean. We stayed in a 1 bedroom studio and it was so spacious
You can hear neighbors easily keeping us awake... people walking in their rooms above, sounds like an earthquake... also associated with a waterpark... so on weekends especially, is running around screaming.... not the place for a quiet layover out of Rapid city
Clean place. I love that they offer hot breakfast options. Would have preferred to have the pool onsite but the little kids love the waterpark.
Everything was very accommodating and family friendly
The staff goes over and beyond, they know how to make you feel comfortable and welcome. Never any issues
Nice, clean & very roomy. would stay here again for sure.
The hotel was amazing. I would stay in Home2 hotels exclusively if I could. The water park was jam packed and absolutely no covid precautions taken. There was very little enforcement of rules and it was basically kid chaos.
Clean and comfortable. Free airport shuttle. Evening manager was very friendly and helpful. She was very pleasant.
Staff followed really good COVID-19 PPE practice !!!
Love this hotel. Very modern and cool factor. Love the fire pit area.
Only problem is the construction on the Driveway coming in. A little shaping to the gravel would be a great improvement
Home2 Suites by Hilton Rapid City places you within a 5-minute drive of Dakota Fields Sports Complex and within a 10-minute drive of Pirate's Cove Adventure Golf. This 3-star hotel has 107 rooms and welcomes guests with free breakfast, a water park, and free in-room WiFi.
Free self-serve breakfast is served on weekdays from 6 AM to 9 AM and on weekends from 6:30 AM to 9:30 AM. In addition to a restaurant onsite, there is also a sports bar where you can enjoy a drink. Get a pick-me-up at the coffee shop/cafe.
Guests can expect 55-inch LCD TVs with cable channels and Netflix, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Kitchens, sofa beds, and dining areas are also standard. Housekeeping is available on request.
Renovated in 2017, Home2 Suites by Hilton Rapid City offers a water park, a gym, and free WiFi in public areas. There's free parking, and an airport shuttle (available 24 hours) for USD 15 per person one-way. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers an off-leash area. Additional amenities include a business center, coffee/tea in a common area, and a computer station.
There was a lot of bugs all over the wall and roof.. i let front desk know and they didnt care they said i was normal in that area
**Water park not part of the property, you have to pay extra** lot of guest like us, got confused and disappointed by the pictures they have of the water park, leading to believe this amenity was included. They hotel price was high compared to others in the area, and the hotel is not that nice, the breakfast was super crowded, there was no tables to sit in an long lines to get food. If you ask for an extra hour, they charge 25dlls extra. The room halls are all wet and dirty, smell humid do you the crowds. While we were at the water park, we discovered there is an hotel named the same as the water park, maybe they do have that amenity as part of the stay.
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future. Sincerely, Joshua Connette Assistant General Manager Home2 Suites by Hilton JConnette@livhotelgroup.com 6057914662
We thought it was pretty neat that the hotels were all connected to the water park!
Thank you for the great review! We love that we are attached to the waterpark as well! Safe travels and we hope to see you again soon.
This hotel is very nice and clean. We stayed in a 1 bedroom studio and it was so spacious
We are so glad to hear you had an enjoyable stay and appreciate the great review!
You can hear neighbors easily keeping us awake... people walking in their rooms above, sounds like an earthquake... also associated with a waterpark... so on weekends especially, is running around screaming.... not the place for a quiet layover out of Rapid city
Dear John- Thank you for taking the time to review your recent stay with us here at Home2 Suites - Rapid City. We are so sorry to hear about your disappointing stay. We are an attractive facility for families due to the water park and we are sorry this did not quite fit your travel needs.
Clean place. I love that they offer hot breakfast options. Would have preferred to have the pool onsite but the little kids love the waterpark.
Dear Guest- Thank you for taking the time to review your recent stay with us here at Home2 - Rapid City. We are so glad to hear you had an enjoyable stay and we hope to welcome you home again on any future visits to the Black Hills area!
I am sorry that you did not enjoy your stay. I will discuss this issue with the front desk to find out what happened with this room. Thank you for bringing it to our attention. Have a wonderful day.