MainStay Suites Raleigh - Cary

2.5 star property
Hotel with free parking, near Crossroads Plaza

Choose dates to view prices

Photo gallery for MainStay Suites Raleigh - Cary

Standard Room, 1 Queen Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Breakfast area
Business center
Reception
Suite, 2 Double Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

7.0 out of 10
Good

Popular amenities

  • Kitchen
  • Pet friendly
  • 24/7 front desk
  • Gym
  • Laundry
  • Parking included

Explore the area

Map
1020 Buck Jones Rd, Cary, NC, 27606
  • North Carolina State Fairgrounds
    ‪4 min drive‬
  • Carter-Finley Stadium
    ‪5 min drive‬
  • Lenovo Center
    ‪5 min drive‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪14 min drive‬

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Room options

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • 320 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Room, 1 Queen Bed, Non Smoking

7.0 out of 10
Good
(52 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

  • 320 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 320 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub)

8.0 out of 10
Very good
(6 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Cary

Crossroads Plaza is within a mile (2 km) of MainStay Suites Raleigh - Cary, and other popular sites like Cary Towne Center are within a couple of miles (3 km). This 79-room hotel welcomes guests with conveniences like a 24-hour gym, free in-room WiFi, and free self parking.

What's nearby

  • WakeMed Soccer Park - 2 min drive - 1.3 miles
  • Cary Towne Center - 3 min drive - 2.5 miles
  • North Carolina State Fairgrounds - 4 min drive - 2.3 miles
  • Carter-Finley Stadium - 5 min drive - 4.3 miles
  • Lenovo Center - 5 min drive - 4.7 miles

Getting around

  • Cary Station - 7 min drive
  • Raleigh-Durham International Airport (RDU) - 14 min drive

Restaurants

  • ‪Starbucks - ‬2 min drive
  • ‪McDonald's - ‬18 min walk
  • ‪Chick-fil-A - ‬17 min walk
  • ‪Cookout - ‬15 min walk
  • ‪Starbucks - ‬19 min walk

About this property

MainStay Suites Raleigh - Cary

Hotel with free parking, near Crossroads Plaza
MainStay Suites Raleigh - Cary features a 24-hour gym, free WiFi in public areas, and coffee in a common area. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. Additional amenities include laundry facilities, a water dispenser, and a picnic area.
Guests can expect free WiFi and 32-inch flat-screen TVs with satellite channels. Kitchenettes, refrigerators, and microwaves are also available. Weekly housekeeping is available.
Recreational amenities at the hotel include a 24-hour fitness center.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (weekly)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchenette
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 10 per pet, per night, plus a one-time cleaning fee of USD 50.00
  • Dogs only
  • 2 total (75 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10.00 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 10 per pet, per night plus USD 50.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.00 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector and window guards.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Hawthorn Suites Raleigh
Hawthorn Suites Wyndham Raleigh Aparthotel
Hawthorn Suites Wyndham Aparthotel Raleigh
Hawthorn Suites Wyndham Raleigh
Wyndham Raleigh
Hawthorn Suites Wyndham Raleigh/Cary Aparthotel Raleigh
Hawthorn Suites Wyndham Raleigh/Cary Aparthotel
Hawthorn Suites Wyndham Raleigh/Cary Raleigh
Hawthorn Suites Wyndham Raleigh/Cary
Hawthorn Suites by Wyndham Raleigh
Hawthorn Suites Wyndham Ralei

Frequently asked questions

Is free cancellation available at MainStay Suites Raleigh - Cary?

MainStay Suites Raleigh - Cary offers free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at MainStay Suites Raleigh - Cary?

As of Jun 28, 2025, prices found for a 1-night stay for 2 adults at MainStay Suites Raleigh - Cary on Jun 29, 2025 start from $84.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to MainStay Suites Raleigh - Cary?

This hotel is located in Cary, close to North Carolina State Fairgrounds, Lenovo Center, and Red Hat Amphitheater. You'll also find WakeMed Soccer Park and Carter-Finley Stadium within a short drive.

Is parking available on site at MainStay Suites Raleigh - Cary?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does MainStay Suites Raleigh - Cary include a casino at the property?

No, MainStay Suites Raleigh - Cary doesn't have a casino.

Is there an indoor pool at MainStay Suites Raleigh - Cary?

No, there is no indoor pool at this hotel.

Is MainStay Suites Raleigh - Cary good for couples?

Couples staying at this hotel will appreciate amenities like a kitchenette as well as a 24-hour fitness facility and a 24-hour front desk.

Does MainStay Suites Raleigh - Cary have a hot tub?

No, this hotel doesn't have a spa tub.

Does MainStay Suites Raleigh - Cary have a restaurant that serves breakfast?

No, MainStay Suites Raleigh - Cary doesn't have a restaurant that serves breakfast.

Does MainStay Suites Raleigh - Cary allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at MainStay Suites Raleigh - Cary for a fee of USD 10 per pet, per night.

Are there connecting rooms at MainStay Suites Raleigh - Cary?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from MainStay Suites Raleigh - Cary?

The closest major airport to MainStay Suites Raleigh - Cary is Raleigh-Durham International Airport (RDU), which is 10.2 mi away (14 minutes by car).

Can I book a room with a balcony at MainStay Suites Raleigh - Cary?

No, at MainStay Suites Raleigh - Cary, there aren't any guestrooms that list a balcony.

MainStay Suites Raleigh - Cary Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 275 out of 1006 reviews
Rating 8 - Good. 279 out of 1006 reviews
Rating 6 - Okay. 173 out of 1006 reviews
Rating 4 - Poor. 143 out of 1006 reviews
Rating 2 - Terrible. 136 out of 1006 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lora

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Farrah

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Denisse

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Terrible place and super dirty.

Please do you a favor and don’t book n this place. It stink, the elevator had vomit, the rooms were beyond dirty, the towels were disgusting, the countertops all splatter and gross. The hotel doesn’t look like the picture at all and the people at this place looked sooo sketchy. I didn’t feel safe at all.
All stained and sticky
There was VOMIT on the elevator splatter on the wall too
This was part of the set of towels left in the room.
Stayed 1 night in Mar 2025

8/10 Good

Patrick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Mofreh, Wilmington

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Availability of a Small Kitchen
Stayed 16 nights in Mar 2025

6/10 Okay

Sarah

Traveled with partner
Disliked: Amenities
Great location, just a bit noisy - someone was running up & down the halls for hours on end.
Stayed 1 night in Mar 2025

8/10 Good

Barry

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Tamara

Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveler

Disliked: Cleanliness

Ok stay, close to what we needed to see

Was an ok place to sleep. Front desk lady was nice and welcoming. Other then that nothing but a place to shower and sleep. When we booked it did say continental breakfast was provided, however when we woke up and went to the lobby there was a sign that said they no longer offer breakfast. Towels in the room were folded etc, however when we went to use them only one was clean. Room could use some painting and smelled a bit musty.
Stayed 2 nights in Mar 2025

4/10 Poor

Loren

Disliked: Property conditions & facilities
There were crumbs and dirt on counter spaces and stains on the bed sheets. I could hear people walking around above me all night
Stayed 1 night in Mar 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind of in a weird spot you have to kind of look for it but it's quiet and peaceful
Stayed 2 nights in Mar 2025

10/10 Excellent

Lameisha

Stayed 1 night in Mar 2025

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is in the cut which i liked. Only ppl there were the ppl who were supposed to be there.
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, room comfort

Would we stay here… if they clean the rooms.

There were a few good things. Good air conditioning and close to LENOVO Arena. Staff was okay. Bed was somewhat comfortable. Now to the bad: Room was absolutely not clean and the bottom floor smelled like pot non stop. Bathroom was filthy and not clean. Had stains everywhere. Hanger was broke. Aluminum ball just randomly in the bathroom. “Clean” towers still had dirt and yellow stains on them. Sticky floor all over the room. I asked a person coming out if they liked it there and they said meh and now I see why.
Unclean room.
Stayed 1 night in Mar 2025

10/10 Excellent

Tanesha

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly overall my experience has been good
Stayed 14 nights in Feb 2025

2/10 Terrible

Marcella

Disliked: Cleanliness, property conditions & facilities
Dear Hotel Management, I am writing to express my disappointment with the condition of my recent stay at your hotel. The room was unfortunately not up to standard. There were noticeable stains on the chairs, and one of them had accumulated dirt and debris under the cushion. Additionally, the room's floor was unclean and emitted an unpleasant odor, as if it had been mopped with a greasy substance. Due to these conditions, my husband and I felt it necessary to purchase our own towels and bedding to ensure a more comfortable stay. Furthermore, there was a family with young children staying in the lobby area, which created a rather chaotic and noisy environment. Despite these issues, I would like to acknowledge that the front desk staff were very pleasant and helpful. I hope you will take my feedback seriously and address these concerns to improve the experience for future guests. Sincerely, Mrs. McKoy
Stayed 1 night in Feb 2025

10/10 Excellent

Steven

Stayed 1 night in Feb 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

2/10 Terrible

GRACE

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horror hotel

Upon check-in, we were told that the room I had asked for was not available and they did not have handicapped rooms, I asked for a walk in shower because I had hip surgery . I had also asked for a suite with a sofa, Rashsa, said they didn't have any rooms like that, website says they do. Was given a room 314 top floor, no towels. Coffee pot wasn't working, toaster out of order, no cups,no plates,no silverware, roaches running in the cabinets, ice maker didn't work , THEY GAVE US AN ICE TRAY ,said that's the best they could do. Bathroom had black hair everywhere, I used my dawn dishwash to clean the tub and sink. BEDS WERE VERY OLD, THEY SQUEAK everytime you moved. Metal rusty squeeks. People hanging around smoking pot all night.
Stayed 6 nights in Feb 2025

2/10 Terrible

GRACE

Stayed 3 nights in Feb 2025

2/10 Terrible

Taylor

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

100% catfished

The hotel.com photos are not even close to reality! First, I was coming in on business at the last minute and was looking at the photos - I purposely picked this place due to the breakfast photo. None offered! The bathroom was so run down. The tub was dirty - I didn’t even shower. The bedding had stains. The fridge was 100 years old & loud. This place 100% cat fished me! I’ll never be back & so disappointed I wasted over $100 here! The location is also random! By a school. I love the trailer parked in a handicap spot too! Ridiculous.
Stayed 2 nights in Feb 2025

6/10 Okay

Sharlene

Stayed 1 night in Feb 2025

2/10 Terrible

Adil

Disliked: Cleanliness, amenities, property conditions & facilities
There is a bad smell in this place that is very bad
Stayed 2 nights in Feb 2025

8/10 Good

Brian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Manish

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025