Holiday Inn Express Clayton2.5 out of 5.0
Recent guest reviews
Room 309 Friday, May, 12, 2017. Worst experience we have had in years, The good--1) the desk clerk when we checked in and when we left in the AM-- was excellent, she was very pleasant and concerned. 2) the breakfast room lady -- very conscientious 3) the room was clean and comfortable. The bad-- several rooms full of people including the one directly across from us (310 I believe) started with the loud talking in the hall and banging doors about 11PM. One loud drunk kept trying to get into the room with "the girls" and kept hollering at the top of his voice "let's go to the T-----y bar. After about 45 minutes of that I called the front desk and told the clerk that they needed to send some security to the third floor. She said they would. It sounded like they disbursed on there own but an hour later it started all over again. I again called the desk about 1;30 AM and said they needed to send security because the problem still is going on and it is very loud. The clerk said the manager was coming up. They didn't At about 2 AM the ruckus apparently woke up an infant in room 311 who then wailed non-stop for at least an hour. At 2:30 AM we considered just getting up and going home, however, we were concerned about running into some of them in the hall As Platinum Members we have stayed at many Holiday Inn Express' but this was the worst. Either the desk clerk was lying about sending the Manager OR the Manager just failed to do their duty. I'm sure we are not the only ones to lose a night sleep over this. Someone needs a strong reprimand.
We stayed while on our way to Raleigh to take my mom to doctor. Very nice hotel, staff was awesome and very convenient to Restaurants. Rooms were clean and breakfast was wonderful. Very. Nice location. We will be back I am sure.
Front desk staff was very nice, but slow with check-in. Parking is free and in only on two sides of the building due to location. Locate near plenty of food and gas stations. Good number of TV channels. Coffee maker and fridge in room. Small lobby and dinning area with breakfast 630-930 each morning. Bed was OK/Pillows were new. Ironing board and iron in room. Small fitness room(3 machines), with TV and scale in it. No laundry. 3Floors and 1 elevator. Would stay again.
I can honestly say I've never stayed at a hotel where the cleaning people appeared to work so hard and so long. I actually think this is one of the best things I've ever encountered staying in a hotel. Actually felt bad every day when I came back to my hotel room and it was so clean. It seems that someone on their cleaning staff was always busy working in the room changing out sheets changing out beddings and I loved it. It totally takes away those weird Vibes you have about wondering whether or not sheets are actually changed in between stays. All of the staff was very friendly and extremely helpful. I just really enjoyed my stay at this hotel and I'm not a fan of hotels.
In town for a family wedding. Two night stay after just a week between two lengthy road trips. Stayed at a Holiday Inn in South Carolina the previous weekend. Block for family at this establishment. They tried to keep our rooms together. Easy, early ,checkins which is what I didn't experience in Santee, SC.Here they accomodated many of us arriving the day of and just hours before the wedding.Clean, comfortable rooms and bed. Friendly and helpful front desk staff. Breakfast was more than I expected as I usually skip them. The selection was great and the display was clean and inviting. Good location.
Kema was very helpful to us with our room reservations which were near each other on the same floor. We had a comfortable room with 2 queen beds and enjoyed the hospitality suite for our family celebration downstairs. The breakfast offered a decent variety and quality for us all to gather in the morning to get our day going. Cracker Barrel next door was a great choice for a really nice breakfast one morning.
We stayed here 2 nights and were very pleased with all aspects of our stay. The staff was friendly and efficient; the breakfast choices were plentiful and tasty; and our room was clean, quiet and comfortable. I really don't know what more you could ask for in this type of establishment. Well done, HIE Clayton!
Clean, convenient and great place to stay. Beds were comfortable and clean and bed bug free. Their pillows are conveniently marked "soft" or "firm" so you arent getting stuck with some oridinary lumpy one to rest on. Room was spacious and clean. Hotel has a small outdoor pool. It is conveniently located near walmart, lowe's, grocery stores, food places and gas stations and is right near the interstate for easy on/off access. Breakfast was good. Selection of cereals, yogurts, oatmeal, scrambled eggs, sausage, pancakes(made in one minute with the push of a button), juice etc. Long term, or short, would recommend.
We recently stayed at this location for a wedding. The rooms was comfortable a little dated but completely comfortable and clean. The staff was great very friendly and welcoming. The complimentary breakfast was more than adequate complete with a hot selection of either eggs and beacon along with pancakes, it was a pleasant change from cold cereal and yogurt. I would recommend this Holiday Inn Express to anyone. There are also numerous restaurant close by a Cracker Barrel next door with many other with in a close drive.
We checked in about eight in the evening and the room was great with two beds as we requested. The clerk was very cordial and checked us in promptly. The room has a small fridge, microwave, coffee maker, ironing board and iron, shampoo, conditioner and lotion. All-in-all I thought the place was excellent and it was right off the interstate.
Reviews from Trip Advisor
65% of guests recommend this hotelTotal of 47 reviews