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Hotel Lugano Suites

3.0 star property

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Photo gallery for Hotel Lugano Suites

Free toiletries, hair dryer, bathrobes, towels
Suite, 2 Bedrooms | Minibar, in-room safe, desk, iron/ironing board
Property entrance
Interior entrance
Free daily buffet breakfast

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Gym
  • Business services

Explore the area

View in a map
SUIZA Y CHECOSLOVAQUIA, 33-132, Quito, Pichincha, 170135
  • Place, Parque La Carolina
    ‪2 min walk‬
  • Place, Atahualpa Olympic Stadium
    ‪15 min walk‬
  • Place, Quicentro Shopping
    ‪15 min walk‬
  • Airport, Quito (UIO-Mariscal Sucre Intl.)
    ‪37 min drive‬

Room options

View all photos for Suite, 1 Bedroom

32-inch TV with cable channels, MP3 dock

Suite, 1 Bedroom

  • City view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 2 Bedrooms

Minibar, in-room safe, desk, iron/ironing board

Suite, 2 Bedrooms

  • City view
  • 699 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

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Hampton By Hilton Quito La Carolina Park

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  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym
9.4 out of 10, Exceptional, 425 reviews
$91 nightly
The price is $91
Jun 26 - Jun 27
All taxes and fees included in total
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About the neighborhood

Quito

Located in La Carolina within a 5-minute walk of Parque La Carolina, Hotel Lugano Suites is within a 15-minute stroll of Vivarium. This 3-star hotel has 20 rooms and welcomes guests with free breakfast, a full-service spa, and free in-room WiFi.

What's nearby

  • Parque La Carolina - 2 min walk - 0.1 miles
  • El Jardin Mall - 10 min walk - 0.6 miles
  • Naciones Unidas Boulevard - 12 min walk - 0.7 miles
  • Atahualpa Olympic Stadium - 15 min walk - 0.8 miles
  • Quicentro Shopping - 15 min walk - 0.8 miles

Getting around

  • Universidad Central Station - 11 min drive
  • Carolina Station - 11 min walk
  • Mariscal Sucre Intl. Airport (UIO) - 50 min drive

Restaurants

  • ‪Alma Llanera - ‬2 min walk
  • ‪Dough Brunch & Drunch - ‬1 min walk
  • ‪VIVA Cerveza! Gastropub & Beer Store - LA CAROLINA - ‬2 min walk
  • ‪Te Quiero - ‬4 min walk
  • ‪Sanduches Don Soto - ‬3 min walk

About this property

Hotel Lugano Suites

Guests of Hotel Lugano Suites have access to a full-service spa, a gym, and meeting rooms. There's free parking, and an airport shuttle (available 24 hours) for USD 25 per vehicle one way. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, luggage storage, and securing valuables. Other amenities at this spa hotel include conference space, a business center, and a computer station.
32-inch TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, and bathrobes. Kitchenettes, MP3 docks, and sofa beds are also standard.
Recreational amenities at the hotel include a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Lugano. Services include massages and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open select days. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A coffee shop/cafe

Things to do

  • Full-service spa
  • Gym
  • Shopping

Family friendly

  • In-room crib
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 323 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Facials
  • Hot tub
  • Hydrotherapy
  • Massage
  • Sauna
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2011
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Sofa bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Kitchenette
  • Microwave
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Desk
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 1 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Deposit is payable by cash or credit card voucher and is due at the time of check-in.

Access methods

Staffed front desk

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100.00 per stay
  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 25 per vehicle (one way)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM—-1 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • Reservations need to made in advance for massage services, spa treatments, and private bath/onsen. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Lugano Suites
Lugano Suites Aparthotel
Lugano Suites Aparthotel Quito
Lugano Suites Quito
Lugano Hotel Quito
Lugano Quito
Lugano Hotel
Hotel Lugano Suites Hotel
Hotel Lugano Suites Quito
Hotel Lugano Suites Hotel Quito

Frequently asked questions

Is a free cancellation option available at Hotel Lugano Suites?

Hotel Lugano Suites offers free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on our site.

What's there to do near Hotel Lugano Suites?

This hotel is situated in La Carolina within a 10-minute walk of Parque La Carolina and Vivarium. You'll also find El Jardin Mall and Naciones Unidas Boulevard less than a mile away.

Is parking available on site at Hotel Lugano Suites?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Is a spa located at Hotel Lugano Suites?

Spa Lugano is the hotel's spa and services include aromatherapy and massages. The spa is not open daily but only on select days.

Does Hotel Lugano Suites have a casino at the property?

No, Hotel Lugano Suites doesn't have a casino.

Is there an indoor pool at Hotel Lugano Suites?

No, there is no indoor pool at this hotel.

Is Hotel Lugano Suites good for couples?

Amenities that appeal to couples at this hotel include a minibar, a kitchenette, and bathrobes.

Does Hotel Lugano Suites have a hot tub?

No, but this hotel does have a sauna.

Does Hotel Lugano Suites have a restaurant with a breakfast menu?

Yes, Hotel Lugano Suites serves free buffet breakfast each morning from its cafe.

Does Hotel Lugano Suites have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Hotel Lugano Suites?

The closest major airport to Hotel Lugano Suites is Mariscal Sucre Intl. Airport (UIO), which is 22.5 mi away (50 minutes by car).

Are there rooms with balconies that I can book at Hotel Lugano Suites?

No, there aren't any guestrooms with balconies at Hotel Lugano Suites.

Hotel Lugano Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 57 out of 94 reviews
Rating 8 - Good. 25 out of 94 reviews
Rating 6 - Okay. 8 out of 94 reviews
Rating 4 - Poor. 2 out of 94 reviews
Rating 2 - Terrible. 2 out of 94 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Kathleen A.

Liked: Cleanliness, staff & service, property conditions & facilities

Our First Two Nights in Ecuador

This was our first trip to Ecuador. We stayed our first two nights at Lugano Hotel, and we had a very positive experience! We arranged for airport pickup through the hotel ahead of time, and after flying all night, it was a welcome sight to have a driver with my name on a paper waiting for us! The cost was reasonable, more convenient than finding a taxi, and our driver was very nice. The room at the hotel was clean and roomy. We had two bedrooms and two bathrooms with a small kitchen and living room. Everyone was very nice and helpful. The woman at the front desk (I wish I knew her name) was wonderful--very helpful, kind and patient with all of our questions!! She spoke English and helped arrange a tour for us and transportation during our stay. The included breakfast was good, and included a few hot items, as well as juice, toast, coffee, etc. The location is a little out of way from the new town, and the old town, but we were able to get taxis easily and inexpensively. My only complaint might be that the pillows were hard, lumpy and uncomfortable--the rest of my family didn't complain though:). Overall, a very good experience for our family.
Stayed 2 nights in Jul 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen hotel, personal muy amable, cerca del centro financiero de Quito.
Stayed 2 nights in Jun 2018
Verified

2/10 Terrible

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
No puede ser posible que entres 5 pm y al día siguiente te quieran botar a las 12 del día. Y encima te bloquean la tarjeta para ya no puedas subir. Eso hace un hotel de a cuarta
Stayed 1 night in May 2018
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente y cómo en casa!

Excelente como siempre. La calidez del personal es su mejor presentación.
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Good location but noisy

It's a small hotel with a feeling of big hotel - staff were nice but a little cold. Suite style rooms, not stylish but somehow comfy. There are a lot of noises at nights (bars around) and during the day too.
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service

Servicio excelente, unos detalles a considerar.

El servicio es excelente, muy atento todo el personal, el desayuno es bueno, las suites agradables, solo un par de detalles, no hay aislamiento de ruidos ni al exterior ni al interior, se escucha todo en la calle y en la otra habitación había una mujer muy «vigorosa» y ese par de noches no dormí bien.
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel bien ubicado y comodo

Hotel bien ubicado, limpio, y acogedor. Creo que el jacuzzi debería ser gratis, especialmente el finde y se atreria mas gente. El desayuno estuvo bien
Stayed 1 night in Mar 2018
Verified

8/10 Good

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excelente

Muy bien
Stayed 1 night in Nov 2017
Archival

10/10 Excellent

Max C.

Great Stay

We took a two week vacation with our two kids and stayed at Lugano, our suite was comfortable, clean and well maintained. Staff is great, and location is excellent. Great place to stay in Quito
Stayed 12 nights in Jul 2017
Verified

6/10 Okay

Javier

Liked: Room comfort
Disliked: Cleanliness

Amplia Suite, pocos servicios, pobre limpieza

Muy sucias la cafetera y utensilios en cocina.
Stayed 2 nights in Aug 2017
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good :)
Stayed 1 night in Aug 2017
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice choice in a good area - five star staff

Great location, comfortable modern furnishings in the heart of Quito - tons if restaurant options, 2 blocks from the largest park in the city. The staff was AMAZING very helpful, warm and professional!!! Only issue there is renovating/construction going on to add a spa and other nice amenities...
Stayed 5 nights in Aug 2017
Verified

8/10 Good

Fabiola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice & Convenient

Nice and convenient suite. I will definitely stay there again
Stayed 5 nights in Jun 2017
Verified

8/10 Good

johanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen servicio.

Suite confortable, comoda. El desayuno puede mejorar, para ser buffet no había mucha variedad. Nos dieron la facilidad de dejar el equipaje encargado unas horas después del check out. Buen servicio en general.
Verified

8/10 Good

Edmond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dans un quartier très agréable et sûr, le Lugano..

Situé dans un quartier moderne et sûr de Quito, le Lugano offre un accueil impeccable et de bonnes prestations que touristes ou hommes d'affaires sauront apprécier. Le personnel de l'hôtel est complètement dévoué au service des clients.
Verified

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

conveniente, limpio, cómodo

Muy buena. Excelente ubicación
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room and service were great.. only the WIFI Service was not very good..
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Great boutique hotel near Carolina Park

Very nice hotel with kitchen and living room. Good breakfast was offered daily. Staff at front desk and porters were excellent. Only thing to improve would be the heating/temperature control in the room which vascillated between hot and cool. Otherwise, it was great.
Verified

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice location

great location and experience at this hotel. I would recommend to others and will return next time
Verified

10/10 Excellent

Marcello

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel, quarto grande com cozinha equipad

bastante confortavel
Verified

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Flat completo próximo ao Parque Carolina

Flat com estrutura de hotel com café da manhã incluso. Suite completa com closet e uma ducha muito boa. A sala integrada com cozinha americana incluindo fogão, geladeira, micro-ondas, pia e acessórios. Existem vários restaurantes na redondeza e no Parque Carolina, muito próximo ao hotel, existe o Jardim Botânico de Quito. Psáris, um ótimo restaurante quase de frente ao hotel, serve comida mediterrânea e na redondeza existem o hipermercado MegaMax e o shopping Quicentro.
Verified

8/10 Good

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bueno

En general bien, la atencion muy buena lo q no estuvo correcto es q hice la reserva y cuando llegue me dijeron q la habian cancelado sin haberme notificado previamente con una llamada o un email casi me dejan sin hospedaje. Deben hacer enfasis en la limpieza encontre comida danada en el cajon de la cuberteria.
Verified

10/10 Excellent

Francesco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

lo recomiendo

excelente
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

wonderful hotel I really liked is comfortable and clean recommend
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendado

Muy acogedor, confortable y buena atención.