Barnard Hotel3.5 out of 5.0
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Recent guest reviews
My husband and I had to go to quito to get some documents in order. The hotel was around where we needed to go that's why we chose it. But I wouldn't stay there again. The room we were in had no air conditioning or heat. Quito has unpredictable weather. The 3 days we were there it was very hot. Our room had only one window facing a busy street from 5am-11pm there was nothing but smog. It was awful because of the pollution in quito. The room was clean and staff was friendly. It also had a nice complementary breakfast, but all this wasn't enough to stay there again.
Tucked away on a busy street, the hotel feels like a hotel once you walk in the doors. The staff were attentive and very helpful, the rooms are spacious (although the beds could be more comfy...this was the only downfall in my opinion), and the breakfast was good. Recommended!
We enjoy to stay in excellent hotel just next to the historic downtown of Quito. This is real "value-for-money". No any complaints.
The hotel was clean and in a decent location, the neighborhood wasn't great but it was one of the closest to downtown. I chose this hotel, in large part for the shuttle. A few days before my arrival I emailed the hotel to confirm the shuttle would pick me up, all 5 went unanswered, and no one picked me up. I ended up taking a taxi to the hotel ($8), which as it turns out is cheaper than their shuttle ($15). The staff was lacking: *at breakfast someone would walk around pouring coffee, until they would disappear. I found my coffee pourer eating in the kitchen. *when I asked about a bus to the city, I was sent on a wild goose chaise, turns out the bus stop was right around the corner. *when I asked about my 5 unanswered emails, I was told I must have been using the wrong address. I pointed out that I used the one one their website, they said someone must have typed it wrong. Upon my suggestion that they look into that, I was ignored.
Very pleasant clean good service pick up from the airport punctual Thant u staff.
We simply slept there because we had to get up at 3 a.m. for an early morning flight. The room was quiet and we slept well. The wakeup call was on time and so was the taxi the hotel called for us. Because we had to leave before breakfast, the hotel packed sandwiches, fruit and fruit juice drinks for us. In addition the desk clerk helped us use the hotel computer to get online and print out our boarding passes.
Location ok but no restaurants or stores close. Breakfast free and ok. In front of hospital and bus stop with graffiti. Room carpets dirty. Bed sheets dusty and bed bugs. Stuffy room no air conditioning or ventilation. Bathroom needs renovation. Room often smelly and not full deep cleaned by service. Not a four star hotel and overpriced for 100 usd a night. Try instead the hilton colon excellent
Arrived Quito late night. Hotel arranged pick up for us. Driver gave us short tour on way to hotel. Departed Quito next morning and took 2 hr walking tour in Old Town early morning. Hotel staff spoke English very knowledgeable Good location good value for overnight in Quito.
The hotel looks kind of old and run down, the rooms aren't great and in my case the curtains didn't darken the room enough. I woke up because there was so much sun coming into the room. The elevator doesn't stop on each floor so you have to overshoot and then walk down the stairs. The breakfast buffet included on the rate was small and bland. TV offers a few channels, mostly local and basic cable, there's not even CNN, tough they have CNN en español. The hotel is on a busy an not too nice road. The employees were nice and friendly. The room service was tasty at a reasonable price. After 2 days I moved to a nicer hotel that was just a little more expensive.
Reviews from Trip Advisor
66% of guests recommend this hotelTotal of 107 reviews