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Oaks Club Resort

4.0 out of 5.0

Recent guest reviews

We stayed at Oaks Club Resort Queenstown from 13th March too 15th March 2018. The resort is ideally situated on Lake Wakatipu on Frankton Rd. about 5 minutes from central Queenstown. Reception staff were friendly and pleasant and made us feel welcome. There is undercover parking onsite with elevators to each level which made it easy to handle our luggage. Our room wasn't ready at check in time (room 201) so we were upgraded too a two bedroom apartment (room 402). The room had a magnificent view over the lake with a large patio and bbq area with beautiful views. The room consisted of a separate lounge with floor to ceiling panoramic windows, fully equipped separate kitchen with full size fridge, dish washer, washing machine and dryer. large master bedroom and en-suite. The room was warm and comfortable and tastefully furnished. WiFi is unlimited and free and reliable. There is no restaurant onsite but are available at their other establishment Oaks Shore about a 10 minutes away. We had a most enjoyable stay and would recommend Oaks Club Resort to other travellers

Comfortable and spacious apartments with a to-die-for view. Also a comfortable and pleasant walking distance from the town centre. Housekeeping and maintenance needed to lift their game however, to keep these apartments in top condition and to justify the prices charged. Just a suggestion - if the outside lighting could be dimmed after say 11.00pm that would have made sleeping easier.

The one thing that differentiates this hotel from many others in town is the amazing lakeside view from the higher end rooms. We did love taking this view in on the patio over tea. Otherwise, our room seemed like it used to be quite nice but has been maintained on the cheap for many years. There were strange stains on the carpet and windows, sticky patio doors, and a comically small trash bin in the bathroom. Worst of all was the subtle yet persistent smell of armpit that lingered in the bathroom. If these issues could be resolved, it would be a very nice place indeed, worthy of its advertised star rating.

Got a 2 bedrooms apartment in level 5. one of the bedroom is in decent size but the other one is tiny, the bathroom is so small that you have to squeeze yourself to close the door. Stay there for 5 nights and the housekeeper didn't change the beds sheets during my stay, what 4.5 stars hotel is that? The worth thing is, we need to share our balcony with the room next to us. Seriously? Complaint to front desk and they told us "it's your balcony but the room next have total access to it." it's ridiculous! there's NO WINDOW in the entire living room/ bedroom so the only way to have some fresh air come from the door to balcony but you cant open it at night because people staying next door can just walk into your room!

Queenstown is such a beautiful place , so make sure to book a room that allows you to wake up and go to sleep with probably the best views in the world. This is a small resort with serviced apartments , perfect to travel with family. Apartments are on great condition and offer all the basics for a short or long stay. Town is just a short walk away on a pedestrian lakeside road with extraordinary views.

Although the staff were lovely and the deck and view were wonderful, the promise and the price tag didn't live up to the experience or expectations. The apartments are tired and need some life breathed into them. Beds were uncomfortable and squeaky, and the rest was just not well maintained. We made the most of it and the friendly, helpful staff tried their best but really had their hands tied as the issues we faced weren't the kind of thing you could just whip in and resolve while we were out one afternoon...

Hotel was very nice except we are elderly and had to get to our room with our luggage by going down some stairs, down 1 lift, through the car park, down another lift, down a long passage to the room. It was very hard and quite a maze to find our room

Unlike some of the other reviews of unit 201a we had a fine stay. While I can see how noise in the adjoining unit could be problematic (in fact in the afternoon we experienced this) we had a quiet night. The room was as advertised and thought the price to value ratio was fine. Room was clean and bed comfortable. The gal who checked us in was very nice and helpful. Great ambassador for your brand.

This hotel was in an amazing location with views over the lake. However the room we were allocated was obviously one which could be incorporated into the next door room to make one large family room. This meant that there was an adjoining locked door but no soundproofing and unfortunately the neighbours were very noisy. There was also a small kitchenette but nowhere to wash dishes other than the bathroom sink despite a note on the door saying all rooms had a dishwasher. The housekeeping services were minimal and the bed was not made up one day. There were no hand towels supplied. On the positive side the staff were friendly and there was a free shuttle bus into the centre

Perched on a hillside above the lake and blending nicely with the surroundings it’s easy to drive by without spotting their small signs. When we first arrived we thought wow! We had a “small” lock-off suite (meaning there was a locked door to a much larger adjacent suite which could be opened to make a large multi-room suite). We had a living area, separate bedroom and bathroom, a narrow view of the lake (since we were set in between two large suites) and a very narrow balcony. There was a bar fridge, kettle and a few dishes, dishcloth and towel. The only place to wash dishes was the bathroom sink which was clogged from the outset. There are no dining facilities on site and the closest dining is their sister accommodation about 0.8 km up the road. They do have a shuttle to town which operates hourly in the morning and late afternoon/evening. The walk to town is not bad and you can go along the lakeshore which is much more pleasant than the roadside. A couple of times we wanted to bring back leftovers but with no microwave in the suite we had no way to reheat them. Our major issues were noise and privacy. Our suite was right next to the elevator and the hall door provided minimal sound dampening. Part way through the first afternoon the occupants of the suite next door moved in. It appeared to be multiple adults and children and of course they carried on lots of conversations, laughing, etc. but the only thing separating the two suites was the single lock-off door with a large gap underneath the door. Their windows and those of the large suite on the other side also looked directly into our suite - felt like you were in a fishbowl. If you want some privacy and peace and quiet don’t rent these small suites.

171-179 Frankton Road Queenstown

Hotel highlights

  • Free parking
  • Fitness center
  • WiFi in rooms and public areas (fees apply)
  • Business center

Oaks Club Resort places you within a mile (2 km) of Queenstown Arts Centre and Church of St Peters. This 63-room, 4-star apartment welcomes guests with conveniences like free self parking, a fitness center, and a business center. On a lake, the apartment is also close to Queenstown Ice Arena and Queenstown Mall.


All 63 apartments feature phones and ironing boards. Guests can expect to find LCD TVs and stay connected with WiFi. Hair dryers are also available.

Property features

Oaks Club Resort offers a fitness center, a sauna, and WiFi in public areas. There's free parking and a free area shuttle. Front-desk staff can help with luggage storage, and provide local restaurant recommendations. Other amenities at this luxury apartment include a meeting room, a business center, and laundry facilities.

Reviews from Trip Advisor

Trip Advisor aggregated rating

77.0% of guests recommend this hotel

Total of 560 reviews