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Oaks Club Resort

4.0 out of 5.0

Recent guest reviews

Stayed in this hotel (motel?) in February 2018. Got the Hotel room which was described as having ‘resort view’. Well, didn’t expect that ‘resort view’ means no view altogether. Honestly, should have read the reviews before I booked the room. Around a meter from the window from one side there was a public stairs down to the lake, and from another side there was a wall with windows from other rooms looking directly into our window making it impossible to leave curtains open. Zero privacy. Our room was 201A, and it had a door to the room 201 - no soundproof at all, could hear every word said by our neighbours. Another problem in the place: confusing lifts and no guiding signs. Getting to your room from the car park is a challenge for the first time. Reception is friendly. No aircon. Rather poor room service: made the bed, but didn’t wash the cups- just left them on the bed side table. Clean bathroom, but no shelf in the shower and difficult to regulate water temperature- it’s either too hot or too cold. To cut the long story short: grossly overpriced for the quality provided (compared to Hilton hotel on the wharf in Auckland which we just came from).

The view is best part. Rooms spacious but poorly maintained. Inconsistent cleaning of rooms. Numerous items in room either broken or not functioning. Beds were straightened/ made daily and bath towels replaced. Dishwashers didn’t clean so had to redo by hand each time. No aircon or fans in rooms so had to request a fan . Beds comfortable and view beautiful but outdoor seating very worn and not maintained.

Stayed 4 nights. Stunning view, great location, comfortable, clean, modern and spacious rooms. wonderful communal outdoor BBQ area overlooking the lake. Staff were very friendly and helpful. There is a courtesy bus to town, or you can walk into town along the lake. An easy scenic walk around 20 minutes. The only downside was no aircon or fan for sleeping. The weather was quite hot while we were there which meant leaving the big doors to the patio open as the bedroom windows don't open. However,would happily stay there again.

Stunning views from the courtyard and balconies of many rooms (perhaps one of the best in Queenstown). Room description (photos) in the website did not match with our actual, the room had no views and was a bit suffocating, however this hotel has some really nice big rooms (more expensive) with fantastic views. We might try one of those, for the next time. This time, it was hot (~30 degrees) and the hotel could not provide adequate pedestal fans to each room. I suffered one sleepless night because of that. Luckily, we got a fan the next day. We hired a car but for people without car, they need to do long walks to reach the town center. There are hourly shuttles provided though. Ladies in the reception were courteous and daily room service was good too. They should really replace the cup/dishes for the rooms where there's no dishwasher.

Breathtaking views of Lake Wakatipu! Driveway was incredibly steep. Room dirty (dust and rubbish) and required maintenance. No sink had to use bathroom basin to do dishes. No room service or mini bar. No restaurant had to walk 800m to sister hotel up the road. No aircon and it was 30+ degrees. Bed lumpy. Noisy and could hear the neighbours partying at 2.30am!!! Not private as 5 other balcony’s looked onto ours. Staff on checkout not friendly. Didn’t smile and didn’t ask if we enjoyed our stay. Would not stay there again. At the price paid plenty of other options around town.

We had the 2 bedrooms apartment on level 2 facing the lake. We love the balcony with the outdoor dining setting, and spend lots of time sitting out there enjoying the million dollar view. The apartment comes with a fully equipped kitchen and washer/dryer for laundry. We would have rated the apartment 5 stars if not for the lack of air conditioning or fans as it can get quite hot especially in the second bedroom which has no window at all. Overall, we had a fantastic stay. The shuttle bus service to the town centre was excellent.

Great location, great rooms, Good home away from home. We found the staff friendly and easy to deal with. Location is family friendly, with three kids under the age of 14 the room was spacious and being a few km's out of town was great.

Views from this property are fabulous. The lobby is very average, service is average and the furnishings are average. Stains in the hallway carpets are not inviting. No services at this property, you have to go to the sister property up the road which is cheaper than this property. We stayed in two units. Lower unit was not in that good of condition. Upper unit was much nicer. We paid top dollar due to the season and would've rather stayed at the sister property for a much lesser price, still good location.

Agree with a former bad review. No cooling and window only opens a few inches. Hotel entry and parking is very difficult. Parking is very difficult in town and it’s a 20 minute walk to get there. There is not a place to even get a cup of coffee at the hotel. Things are not very clean. We call it the Puzzle Palace because we had to take one elevator down, cross a parking garage then get on another elevator to get to our room. It is located in the beautiful lake which is nice but there are lots of other way better options.

Sits right on the lake, so the view is amazing! The room was good size and very clean. Our room also had a balcony which was an awesome place to hang out on in the mornings and evenings. Free parking and great wifi too. Only downside was no breakfast available, although they did have it at their sister-hotel.

171-179 Frankton Road Queenstown

Hotel highlights

  • Free parking
  • Fitness center
  • WiFi in rooms and public areas (fees apply)
  • Business center

Oaks Club Resort places you within a mile (2 km) of Arrow River and Queenstown Arts Centre. This 63-room, 4-star apartment welcomes guests with conveniences like free self parking, a fitness center, and a business center. On a lake, the apartment is also close to Church of St Peters and Queenstown Ice Arena.


All 63 apartments feature phones and ironing boards. Guests can expect to find LCD TVs and stay connected with WiFi. Hair dryers are also available.

Property features

Oaks Club Resort offers a fitness center, a sauna, and WiFi in public areas. There's free parking and a free area shuttle. Front-desk staff can help with luggage storage, and provide local restaurant recommendations. Other amenities at this luxury apartment include a meeting room, a business center, and laundry facilities.

Room options

2 Bedroom, Courtyard View

Full 2 | Full 1 | Sleeps 4

2 Bedrooms, Lake View

Full 2 | Full 1 | Sleeps 4

3 Bedrooms, Lake View

Full 1 | Twin 4 | Sleeps 6

1 Bedroom, Lake View

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

77% of guests recommend this hotel

Total of 533 reviews