Oaks Club Resort4.0 out of 5.0
Recent guest reviews
We stayed in a two bedroom apartment with lake views and spa. The apartment had everything we needed to cook, wash clothes etc. Fantastic Lake and mountain views from very large balcony. Hot tub on balcony was a great addition. Nice easy walk to town centre and bus stop across road if needed. Hotel also had a free shuttle running to and from Queenstown every hour. Great staff happy to help with any of our needs. I would highly recommend this hotel for any type of holiday.
Would not return, my husband and I and another couple booked this accomodation for a weekend. It was not the cheapest and we book the accomodation months ago. We then called to confirm everything was ok we turn up and the room was wrong having one double and then another room with 2 single beds- we had asked for 2 double rooms and said there would be 2 couples staying. We called the front desk and asked them to sort it out for us they told us house keeping had gone for the day and they would bring us some sheets. I then had to strip the bed and move the 2 singles together to make a double and remake the bed... not really impressed. I then walked into my ensuite to find a long black hair in the sink.... we found the staff rude and unhelpful.... first impressions not great and we won't stay again.
Good: Heaps of parking Got a room on the end so no outside noise from people walking through the corridor. Could warm up the room easily Reception staff very welcoming Electric blankets on the bed Big hair dryer Bad: Pillows are horrible (better at oaks shores down the road) The water gets VERY hot in the shower even when you don't want it to. The temperature fluctuates from cold to burning hot without touching the tap. Quite dangerous and I'd say be very careful with kids in there as I burnt myself multiple times. Unfortunately we could hear everything from the room next door. Luckily we were on the end so only got it from one side. I would stay again if needed but would request for the end room.
It took quite a while for my friends and myself to decide where we were going to stay on our visit to Queenstown. Upon finding this only, we immediately knew that this was were we wanted to stay. We stayed in a Two Bedroom Lakeview room with the Spa. This room had absolutely amazing views, was nice and toasty warm which is what you want when the temps outside range from -5 to 4 degrees celsius. I will 100% be recommending this resort as accomodation in queenstown to all my friends travelling to Queenstown in the future.
We stayed in two bedroom lake view room. Loved the location and coming home to sit in front of warm fire. Big outside balcony and full kitchen. Couple of draw backs - no onsite restaurant or bar but plenty to chose from in Queenstown which is approx 10 min free bus ride away (need to book at reception as can be full) or NZ$15 min cab away. Also had to carry skis etc approx 500m to bus meeting point which can be a challenge with a younger family but bus drops off on way back (from The Remarkables) right outside hotel Aside having to carry the skis would have rated Resort a 5
Our room had a beautiful view of the lake, a lovely lounge area & small kitchen which allowed us to prepare & cook meals. The under-floor heating was great and kept us cosy during the chilly Winter nights. The direct access to the walking track along the lake was a bonus. Would definitely come back!
Great hotel. We had a huge apartment which comfortably accommodated our group of four. The lake views, with the Remarkables covered with snow as a backdrop made this location a picture perfect place to stay. Only a short walk to town or the hotel shuttle is available upon request. Kitchen was great with heaps of room. The bathroom has a heated floor adding to the comfort - the fire place warms the whole apartment. We loved this place and will definitely stay again.
Dont waste your money on the spa rooms - the spas get chlorine at the start of your stay and thats it. By the third day the spa smelt bad and 3 children who used it all broke out in bacterial infections. staff didnt seem to care when approached about this
The studio and one bedroom apartments are 'add on' rooms for the bigger family units which means they connect to these rooms with a standard door, locked of course, however the sound travels terribly. Families are likely to be in the larger units and you can clearly hear conversation between adults, and very clearly hear play, or tears, from young kids, so not ideal if travelling for business or a romantic trip away. The studio units are tiny with no views, the one bedroom units are much nicer, however as both are 'add ons' there are no kitchen facilities - there is a kettle, plates etc, however you have to use the bathroom sink to fill the kettle, rinse plates etc. Overall, the room felt a bit worn and cleanliness was average. On the upside though ... there are some very nice elements to this hotel. The views are gorgeous and you're a 2min walk down stairs to the Frankton Track, which is a lovely, flat 10-15 minute walk into town. Wifi is good - reliable and fast, and there are lots of undercover parks. The drive way is intense, steep and windy (like many in Queenstown though) so go slow!
My family and I have stayed here several times - huge apartment all with lake views and of course the Remarkables covered with snow make this location a postcard perfect. You can walk into town or get their shuttle. Kitchen great heaps of room. The bathroom has heated floors - the fire place warms the whole apartment love this place and will stay again.
Reviews from Trip Advisor
77% of guests recommend this hotelTotal of 465 reviews