We had high hopes for our stay and, in many ways, the hotel delivered. The staff were incredibly warm, attentive, and always willing to help. They truly made us feel welcome from the moment we arrived. The activities offered were fantastic: fun, varied, and perfect for guests of all ages. And the amenities? Top-notch. From the pool area to the lounges and dining options, everything felt thoughtfully designed and well-maintained.
Oh, did I mention the staff was awesome 👌, even the ones working in the shadows.
However, one major issue overshadowed an otherwise great experience: the beds. They were, quite frankly, awful. No matter which room configuration; main bed or sofa bed we tried, the comfort just wasn’t there. Both options left us tossing and turning throughout the night. It became difficult to enjoy the days fully when the nights were spent trying to find a position that didn’t leave us aching. For a hotel that gets so much right, the poor sleep quality was disappointing. There is a lot of construction in the area, but can't blame them for that.
We hope the management seriously considers upgrading the mattresses and sleeping arrangements. Doing so would elevate an already great place to something truly exceptional. We’d love to return someday... but those beds need a refresh!