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L'Hôtel Québec par JARO

4.0 star property
Family-friendly hotel with a fitness center and a sauna

Choose dates to view prices

Photo gallery for L'Hôtel Québec par JARO

Garden view
Property preview
Children's play area - indoor
Breakfast, lunch, dinner served; pool views
View from room

Reviews

8.4 out of 10
Very good

Popular amenities

Explore the area

View in a map
3115, avenue des Hôtels, Québec City, QC, G1W 3Z6
  • Place, Laurier Quebec
    ‪12 min walk‬
  • Place, Laval University Hospital
    ‪13 min walk‬
  • Place, Place Sainte-Foy
    ‪17 min walk‬
  • Airport, Québec, QC (YQB-Jean Lesage Intl.)
    ‪11 min drive‬

Room options

View all photos for Classic Room 1 Queen Bed

Classic Room 1 Queen Bed | Premium bedding, memory foam beds, in-room safe, desk

Classic Room 1 Queen Bed

8.6 out of 10
Excellent
(83 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 2 Queen Murphy Beds, Kitchenette

Superior Room, 2 Queen Murphy Beds, Kitchenette | Premium bedding, memory foam beds, in-room safe, desk

Superior Room, 2 Queen Murphy Beds, Kitchenette

9.0 out of 10
Wonderful
(4 reviews)
  • 387 sq ft
  • Sleeps 4
  • 2 Queen Murphy Beds

View all photos for Superior Room, 1 Queen Bed, 1 Queen Murphy Bed

Premium bedding, memory foam beds, in-room safe, desk

Superior Room, 1 Queen Bed, 1 Queen Murphy Bed

8.6 out of 10
Excellent
(185 reviews)
  • 333 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Superior Room, 1 Queen Bed, 1 Queen Murphy Bed, Garden View

Superior Room, 1 Queen Bed, 1 Queen Murphy Bed, Garden View | Premium bedding, memory foam beds, in-room safe, desk

Superior Room, 1 Queen Bed, 1 Queen Murphy Bed, Garden View

8.6 out of 10
Excellent
(38 reviews)
  • 387 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for 2 Rooms Suite, 1 Queen bed, 2 Queen Murphy Bed

2 Rooms Suite, 1 Queen bed, 2 Queen Murphy Bed | Premium bedding, memory foam beds, in-room safe, desk

2 Rooms Suite, 1 Queen bed, 2 Queen Murphy Bed

7.4 out of 10
Good
(42 reviews)
  • 495 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Queen Murphy Beds

View all photos for Classic 1 Queen Bed, Partial Garden View

Classic 1 Queen Bed, Partial Garden View | Premium bedding, memory foam beds, in-room safe, desk

Classic 1 Queen Bed, Partial Garden View

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Adapted Room, 1 Queen and 1 Queen Murphy Bed

Premium bedding, memory foam beds, in-room safe, desk

Adapted Room, 1 Queen and 1 Queen Murphy Bed

9.0 out of 10
Wonderful
(8 reviews)
  • 387 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Studio 1 Queen bed and 2 Queen murphy beds (one room)

Studio 1 Queen bed and 2 Queen murphy beds (one room) | Premium bedding, memory foam beds, in-room safe, desk

Studio 1 Queen bed and 2 Queen murphy beds (one room)

9.2 out of 10
Wonderful
(12 reviews)
  • Sleeps 6
  • 3 Queen Beds

View all photos for Superior Room, 2 Queen Murphy Beds, Kitchenette, Garden View

Superior Room, 2 Queen Murphy Beds, Kitchenette, Garden View | Premium bedding, memory foam beds, in-room safe, desk

Superior Room, 2 Queen Murphy Beds, Kitchenette, Garden View

  • 387 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Great 2 Rooms Suite, 1 Queen Bed, 2 Queen Murphy Beds

Great 2 Rooms Suite, 1 Queen Bed, 2 Queen Murphy Beds | Premium bedding, memory foam beds, in-room safe, desk

Great 2 Rooms Suite, 1 Queen Bed, 2 Queen Murphy Beds

8.0 out of 10
Very good
(1 review)
  • 678 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed and 2 Queen Murphy Beds

View all photos for Superior Room, 1 Queen Bed, 1 Queen Murphy Bed with Garden View Terrace

Superior Room, 1 Queen Bed, 1 Queen Murphy Bed with Garden View Terrace | Premium bedding, memory foam beds, in-room safe, desk

Superior Room, 1 Queen Bed, 1 Queen Murphy Bed with Garden View Terrace

8.4 out of 10
Very good
(27 reviews)
  • 387 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

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About the neighborhood

Québec City

Located in Sainte-Foy-Sillery-Cap-Rouge within a short walk of Laurier Quebec, L'Hôtel Québec par JARO is within a mile (2 km) of other popular sights such as Aquarium of Quebec. This 204-room, 4-star hotel has a restaurant, an indoor pool, and free in-room WiFi.

What's nearby

  • Laurier Quebec - 12 min walk - 0.7 miles
  • Laval University Hospital - 13 min walk - 0.7 miles
  • Place Sainte-Foy - 17 min walk - 0.9 miles
  • Aquarium of Quebec - 2 min drive - 1.2 miles
  • Laval University - 4 min drive - 1.4 miles

Getting around

  • Quebec, QC (XFY-Sainte-Foy Train Station) - 18 min walk
  • Quebec City Jean Lesage Intl. Airport (YQB) - 10 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪Pacini Québec Sainte-Foy - ‬2 min drive
  • ‪Travelodge by Wyndham Hotel & Convention Centre Quebec City - ‬16 min walk
  • ‪Cosmos Café - ‬12 min walk
  • ‪Ben & Florentine - ‬3 min drive

About this property

L'Hôtel Québec par JARO

Family-friendly hotel with a fitness center and a sauna
Guests staying at L'Hôtel Québec par JARO enjoy an indoor pool, a gym, and a sauna. There's free parking if you drive. Multilingual staff at the 24-hour front desk can assist with luggage storage, securing valuables, and dry cleaning/laundry. Other amenities at this family-friendly hotel include free WiFi in public areas, a hot tub, and meeting rooms.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Memory foam beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include fireplaces, refrigerators, and coffee makers. Weekly housekeeping is available.
An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Uncovered extended parking on site (CAD 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 8.50 to 16.50 for adults and CAD 5 to 9.50 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Le 10 Vagues

Things to do

  • Arcade/game room
  • Free children's club
  • Gym
  • Hot tub
  • Indoor pool
  • Playground
  • Sauna
  • Splash pad
  • Table tennis
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's games
  • Crib (surcharge)
  • Free children's club
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Splash pad

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Fireplace
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for CAD 10.0 per night
  • Cribs/infant beds are available for CAD 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 100.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately CAD 8.50 to 16.50 for adults, and CAD 5.00 to 9.5 for children
  • Uncovered extended parking fee: CAD 25 per day
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 15.0 per night
  • Rollaway bed fee: CAD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 5:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.
Property Registration Number 2026-11-30, 074152

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 10:00 PM.

Property is also known as

LHotelQuébec Hotel
LHotelQuébec Hotel
LHotelQuébec Québec City
LHotelQuébec Hotel Québec City

Frequently asked questions

Are free cancellation options available at L'Hôtel Québec par JARO?

L'Hôtel Québec par JARO provides free cancellation on select room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at L'Hôtel Québec par JARO?

As of Dec 12, 2025, prices found for a 1-night stay for 2 adults at L'Hôtel Québec par JARO on Dec 15, 2025 start from $93.55, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around L'Hôtel Québec par JARO?

This hotel is situated in Sainte-Foy-Sillery-Cap-Rouge within a short 17-minute walk of Aquarium of Quebec and also 14 minutes on foot from Laurier Quebec. You'll also find Place Sainte-Foy and Grande Allée within a short drive.

Is there parking available at L'Hôtel Québec par JARO?

Yes, self parking is offered for free at the hotel. Extended parking is available for CAD 25 per day. Accessible parking is also available for guests.

Does L'Hôtel Québec par JARO include a casino on the premises?

No, L'Hôtel Québec par JARO doesn't have a casino.

Is there an indoor pool at L'Hôtel Québec par JARO?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 9:00 AM and 10:00 PM.

What amenities will couples enjoy at L'Hôtel Québec par JARO?

There are many amenities for couples at this hotel, including a fireplace as well as an indoor pool and a poolside bar.

Are there hot tubs at L'Hôtel Québec par JARO?

Yes, guests can enjoy a spa tub at this hotel.

Does L'Hôtel Québec par JARO have a restaurant that serves breakfast?

Yes, L'Hôtel Québec par JARO serves a full breakfast for a surcharge each morning at Le 10 Vagues.

Does L'Hôtel Québec par JARO allow pets to stay free of charge?

No, pets aren't allowed at L'Hôtel Québec par JARO though service animals are welcome.

Does L'Hôtel Québec par JARO have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to L'Hôtel Québec par JARO?

The closest major airport to L'Hôtel Québec par JARO is Quebec City Jean Lesage Intl. Airport (YQB), which is 5.8 mi away (10 minutes by car).

Are there rooms with balconies at L'Hôtel Québec par JARO?

Yes, some guestrooms at L'Hôtel Québec par JARO offer a balcony and may feature garden views.

Reviews

L'Hôtel Québec par JARO Reviews

8.4

Very Good

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 1131 out of 2261 reviews
Rating 8 - Good. 661 out of 2261 reviews
Rating 6 - Okay. 288 out of 2261 reviews
Rating 4 - Poor. 105 out of 2261 reviews
Rating 2 - Terrible. 76 out of 2261 reviews

Reviews

10/10 Excellent

Amanda

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the atmosphere. Restaurant inside the hotel was excellent. All staff were very friendly and accommodating.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family friendly option. There was always something for the kids to do and the staff were wonderful.
Stayed 3 nights in Jul 2025

10/10 Excellent

Josia

Stayed 1 night in Sep 2025

4/10 Poor

Rachel

Liked: Staff & service
Disliked: Property conditions & facilities
I want to start off by saying that the staff were amazing and very kind. I’m not one to complain or leave negative reviews but I was very disappointed with my stay. I wanted to take myself for a relaxing trip to Quebec and when I arrived I was put in a room on the first floor (the basement). The hallway smelled for starters and when I got into my room it was very underwhelming. I have stayed in nicer motels in random Prairie towns. The toilet seat was broken so I kept falling into the toilet and at about 3am a horrible beeping started and wouldn’t stop. The hallway was very noisy and you could hear every sound from the neighbour. I complained on my second day and they kindly moved me to a room on the 6th floor. While the room was nicer, I was disappointed when I finally showered, got into bed ready to unwind, and the tv didn’t work. At this point I didn’t want to complain again. Really disappointed with my stay, and with the fact that I paid $330 on it, when I could have stayed somewhere much nicer for that price. Again, staff were amazing, and food was nice. I just think this is more of a 2 star experience than an apparent 4 star.
Stayed 2 nights in Sep 2025

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was good. Room was clean. Food good. Place hard to get to due to all the construction.
Stayed 1 night in Sep 2025

8/10 Good

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Christopher

Stayed 1 night in Sep 2025

10/10 Excellent

Marc-Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Scott, Laval

Liked: Cleanliness, amenities, property conditions & facilities
Good dining experience
Stayed 3 nights in Sep 2025

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities
Family-friendly
Stayed 1 night in Sep 2025

10/10 Excellent

Joannie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel with lots of amenities for kids. We will try the rest
Stayed 1 night in Sep 2025

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service
We chose the hotel due to the pool area which was fine. There are a lot of areas of the hotel that are worn down and in disrepair. Specifically the elevators, the hallway carpets, the arcade and play area for kids downstairs. At almost $400 a night I was a bit surprised and didn’t think that reflected the price point.
Stayed 2 nights in Aug 2025

10/10 Excellent

Mario

Stayed 1 night in Sep 2025

10/10 Excellent

Louis

Liked: Cleanliness, staff & service
Construction, night lamp not working. But.. comfortable bed and very clean!
Stayed 2 nights in Sep 2025

8/10 Good

Randy

Stayed 4 nights in Aug 2025

6/10 Okay

Francis

Traveled with family
Liked: Cleanliness, staff & service, amenities
Overall the stay was satisfactory. There were a couple of issues with our room upon checki-in such as Bathroom sink had a broken drain that needed repair immediately. And the bracket holding the window blinds fell off the wall. Issues were attended to and service overall was fine and staff friendly. Swimming pool had live entertainment and play zone/splash pad area for little kids. The hotel primarily caters to families with very young children so expect lots of them running around. Lots of free parking which is good and a major shopping mall conveniently nearby but the property itself is next to a construction zone with closed off roads so you'll need to take detours.
Stayed 3 nights in Aug 2025

8/10 Good

CATHY

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities
Family-friendly
Stayed 1 night in Aug 2025

2/10 Terrible

Holly

Stayed 1 night in Sep 2025

10/10 Excellent

Grethe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing family friendly hotel. My daughter loved the pool and kids activities.
Stayed 3 nights in Aug 2025

8/10 Good

GULSHAN

Liked: Cleanliness, property conditions & facilities
I WISH I COULD GIVE 5 STARS. ROOMS ARE SPACIOUS AMBIENCE IS VERY GOOD. ONLY CONCERN IS FOR CLEANING SERVICE . THEY DONT CLEAN WASHROOMS EVERYDAY.NOT EVEN VACCUMING THE ROOM. I EVEN REQUESTED FOR CLEANING SERVICES. BUT THEY SAID THEY CLEAN AFTER EVERY 3 DAYS.WHICH DOES NOT MAKE ANY SENSE
Stayed 3 nights in Aug 2025

6/10 Okay

GRACE

Traveled with family
The property is okay, lots of activities for kids. How ever the pool area needs to be clean more
Stayed 2 nights in Aug 2025

6/10 Okay

Daphne

Traveled with family and small children, Traveled with family
Liked: Staff & service
The staff was helpful and friendly, our room had mold in the bathroom. the hotel was very busy and lots of children enjoying their stay, the bouncy castles were unplugged pretty early and the pool was very crowded. Great placefor kids not so relaxing for adults.. kids had a blast. Some of the decor was worn and could use an upgrade. Rooms were dated there were no usb chaging ports (luckily i had a cube) the lights in the room did not work, they flickered off and on like a strobe light. Also the boucy castles were unplugged early and the pool bar as well. We stayed the Sunday night of a long weeekend.
Stayed 1 night in Aug 2025

4/10 Poor

Tamanna

Traveled with family
Disliked: Staff & service
Poor service. They don’t clean the room at all. They don’t replace used towels either.
Stayed 3 nights in Aug 2025

8/10 Good

Matthew

Stayed 2 nights in Aug 2025