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Hilton La Romana, an All-Inclusive Family Resort

4.5 star property
Luxury resort on the beach, with 2 outdoor swimming pools
VIP Access

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hilton La Romana, an All-Inclusive Family Resort

2 outdoor pools, open 9:00 AM to 7:00 PM, cabanas (surcharge)
Exterior
Enclave Master Suite Ocean Front - 1 King | Premium bedding, pillowtop beds, minibar, in-room safe
5 restaurants, breakfast, lunch, dinner served; international cuisine
8 bars/lounges, 2 swim-up bars, poolside bar, beach bar

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • All inclusive
  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Spa
    Spa
  • Room service
    Room service

Explore the area

Map
Playa Bayahibe, La Romana, San Rafael del Yuma, La Altagracia, 23000
  • Bayahibe Beach
    4 min walk
  • Monumento Natural Punta Bayahibe
    6 min drive
  • Cueva Padre Nuestro
    10 min drive
  • La Romana (LRM-La Romana Intl.)
    17 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Enclave Swim-Out Garden View - 1 King

Premium bedding, pillowtop beds, minibar, in-room safe

Enclave Swim-Out Garden View - 1 King

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Partial Ocean View - 1 King Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Partial Ocean View - 1 King Bed

  • 411 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Enclave Suite Ocean Front - 1 King

Enclave Suite Ocean Front - 1 King | Premium bedding, pillowtop beds, minibar, in-room safe

Enclave Suite Ocean Front - 1 King

  • 828 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Enclave Master Suite Ocean Front - 1 King

Enclave Master Suite Ocean Front - 1 King | Premium bedding, pillowtop beds, minibar, in-room safe

Enclave Master Suite Ocean Front - 1 King

  • 828 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Enclave Family Suite

Premium bedding, pillowtop beds, minibar, in-room safe

Enclave Family Suite

  • 828 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Premium Garden View - 1 King

Premium Garden View - 1 King | Premium bedding, pillowtop beds, minibar, in-room safe

Premium Garden View - 1 King

  • Sleeps 4
  • 1 King Bed

View all photos for Enclave Partial Ocean View - 1 King

Enclave Partial Ocean View - 1 King | Premium bedding, pillowtop beds, minibar, in-room safe

Enclave Partial Ocean View - 1 King

  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Enclave Suite Garden View - 1 King

Enclave Suite Garden View - 1 King | Premium bedding, pillowtop beds, minibar, in-room safe

Enclave Suite Garden View - 1 King

  • 828 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Partial Ocean View

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 2 Queen Beds, Partial Ocean View

  • 411 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Garden View

Deluxe Room, 2 Queen Beds, Garden View | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 2 Queen Beds, Garden View

  • 411 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Enclave Partial Ocean View - 2 Queens

Premium bedding, pillowtop beds, minibar, in-room safe

Enclave Partial Ocean View - 2 Queens

  • 411 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Enclave Swim-Out Garden View - 2 Queens

Premium bedding, pillowtop beds, minibar, in-room safe

Enclave Swim-Out Garden View - 2 Queens

  • 411 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Garden View - 1 King Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Garden View - 1 King Bed

  • 411 sq ft
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Premium Garden View - 2 Queens

Premium bedding, pillowtop beds, minibar, in-room safe

Premium Garden View - 2 Queens

  • 411 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Enclave Garden View - 2 Queen

Premium bedding, pillowtop beds, minibar, in-room safe

Enclave Garden View - 2 Queen

  • Sleeps 4
  • 2 Queen Beds

View all photos for Enclave Ocean Front - 1 King

Enclave Ocean Front - 1 King | Premium bedding, pillowtop beds, minibar, in-room safe

Enclave Ocean Front - 1 King

  • Sleeps 4
  • 1 King Bed

View all photos for Enclave Garden View - 1 King

Premium bedding, pillowtop beds, minibar, in-room safe

Enclave Garden View - 1 King

  • Sleeps 4
  • 1 King Bed
Outdoor pool
Dreams Dominicus La Romana - All Inclusive
Pool
Hot Tub
All inclusive
Spa
8.8 out of 10, Excellent, (1002)
The price is $387
per night
$387 total
includes taxes & fees
Nov 8 - Nov 9
Dreams Dominicus La Romana - All Inclusive

About the neighborhood

Bayahíbe

Hilton La Romana, an All-Inclusive Family Resort places you next to Bayahibe Beach and within 2 miles (3 km) of Monumento Natural Punta Bayahibe. This 418-room, 4.5-star resort has 2 outdoor pools along with a full-service spa and 5 restaurants.
View more Resorts in BayahíbeOpens in a new window

What's nearby

  • Bayahibe Beach - 4 min walk
  • Monumento Natural Punta Bayahibe - 6 min drive
  • Dominicus Beach - 17 min drive
  • La Romana Port - 20 min drive
  • Casa de Campo Marina - 22 min drive

Getting around

  • La Romana (LRM-La Romana Intl.) - 17 min drive

Restaurants

  • ‪Saona Cafe - ‬6 min drive
  • ‪La Terraza - ‬9 min drive
  • ‪Restaurant Oriental Bambú - ‬10 min drive
  • ‪Mare Grill & Restaurant - ‬4 min walk
  • ‪Seaside Grill - ‬4 min walk

About this property

Hilton La Romana, an All-Inclusive Family Resort

Luxury resort on the beach, with 2 outdoor swimming pools
Guests of Hilton La Romana, an All-Inclusive Family Resort have access to a full-service spa, 2 outdoor pools, and a children's pool. Free valet parking is included with your stay. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this all-inclusive resort include a gym, a sauna, and outdoor tennis courts.
Guests can expect to find free WiFi and 55-inch LED TVs with satellite channels and pay movies. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Other amenities include furnished balconies or patios, sitting areas, and minibars.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 10 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 swim-up bars
  • 5 restaurants
  • 8 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Ausangate - Peruvian
  • Azzuri - Italian
  • Moustache - French
  • Spices Market - Buffet
  • The Grill - Steak

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Boat tours
  • Books
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Kayaking
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Table tennis
  • TV in common areas
  • Water sports equipment
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8 meeting rooms
  • Business center
  • Conference center (7,975 square feet of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Beach umbrellas
  • Dock
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Smooth flooring in room
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 3 floors
  • 4 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 1997
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reception hall
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from May 1 2024 to October 31 2024 (completion date subject to change). The following areas are affected:
  • Select guestrooms

Guests will have access to the following alternate facilities during the renovation:

  • Business facilities
  • Health club
  • Outdoor pool
  • Indoor pool
  • Recreational facilities

During renovations, the resort will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses a grey water recycling system and eco-friendly cleaning products.
  • Onsite safety features include a smoke detector and a security system.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 7:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Dreams La Romana Luxury
Hilton Romana All-Inclusive Family Resort San Rafael Del Yuma
Dreams Luxury All Inclusive
Dreams Romana Luxury All Inclusive
Dreams Romana Luxury
Hilton Romana All-Inclusive Family San Rafael Del Yuma
Hilton Romana All-Inclusive Family Resort San Rafael Del Yuma
Hilton Romana All-Inclusive Family San Rafael Del Yuma
Hilton Romana All-Inclusive Family Resort
Hilton Romana All-Inclusive Family
Hotel Hilton La Romana, an All-Inclusive Family Resort
Hilton La Romana an All Inclusive Family Resort
Dreams La Romana Luxury All Inclusive
Hilton Romana Inclusive Family

Frequently asked questions

Are there all-inclusive rates at Hilton La Romana, an All-Inclusive Family Resort?

Hilton La Romana, an All-Inclusive Family Resort is an all-inclusive resort and rates come with all meals and onsite activities. Activities include snorkeling, kayaking, and surfing/body boarding.

How much does it cost to stay at Hilton La Romana, an All-Inclusive Family Resort?

As of Oct 25, 2024, prices found for a 1-night stay for 2 adults at Hilton La Romana, an All-Inclusive Family Resort on Oct 28, 2024 start from $405.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Hilton La Romana, an All-Inclusive Family Resort?

Hilton La Romana, an All-Inclusive Family Resort provides free cancellation on select room rates. For specific requirements, review the cancellation policy on Orbitz.

What can I see around Hilton La Romana, an All-Inclusive Family Resort?

This resort is located in San Rafael del Yuma, just steps from Bayahibe Beach. You'll also find Monumento Natural Punta Bayahibe and East National Park within a short drive.

Is there parking available at Hilton La Romana, an All-Inclusive Family Resort?

Yes, valet parking and self parking are offered for free at the resort. Accessible parking and electric car charging are also available for guests.

Is there a spa available at Hilton La Romana, an All-Inclusive Family Resort?

There is a full-service spa available for guests to enjoy and services include Swedish massages, deep-tissue massages, aromatherapy, and reflexology.

Does Hilton La Romana, an All-Inclusive Family Resort feature a casino on the premises?

No, Hilton La Romana, an All-Inclusive Family Resort doesn't have a casino.

Will I find an indoor pool at Hilton La Romana, an All-Inclusive Family Resort?

No, this resort doesn't have an indoor pool; however, there are 2 outdoor pools. Guests have pool access between 9:00 AM and 7:00 PM.

What amenities will couples enjoy at Hilton La Romana, an All-Inclusive Family Resort?

This beachfront resort offers plenty of amenities for couples including a beach bar, 2 outdoor pools, and 5 restaurants.

Does Hilton La Romana, an All-Inclusive Family Resort have a hot tub?

Yes, guests can enjoy a spa tub at this resort.

Does Hilton La Romana, an All-Inclusive Family Resort have a restaurant with a breakfast menu?

Yes, Hilton La Romana, an All-Inclusive Family Resort has 5 restaurants, and serves free buffet breakfast each morning.

Will Hilton La Romana, an All-Inclusive Family Resort allow pets to stay free of charge?

No, pets aren't allowed at Hilton La Romana, an All-Inclusive Family Resort though service animals are welcome.

Are there connecting rooms at Hilton La Romana, an All-Inclusive Family Resort?

Yes, you can book connecting guestrooms at this resort for your group or family vacation.

How close is the airport from Hilton La Romana, an All-Inclusive Family Resort?

The closest major airport to Hilton La Romana, an All-Inclusive Family Resort is La Romana (LRM-La Romana Intl.), which is 9.3 mi away (17 minutes by car).

Can I book a room with a balcony at Hilton La Romana, an All-Inclusive Family Resort?

Yes, every guestroom at Hilton La Romana, an All-Inclusive Family Resort comes with a furnished balcony with some featuring ocean or garden views.

Does Hilton La Romana, an All-Inclusive Family Resort have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Hilton La Romana, an All-Inclusive Family Resort.

Reviews

8.8

Excellent

Rating 10 - Excellent. 615 out of 1005 reviews" "
Rating 8 - Good. 247 out of 1005 reviews" "
Rating 6 - Okay. 76 out of 1005 reviews" "
Rating 4 - Poor. 38 out of 1005 reviews" "
Rating 2 - Terrible. 29 out of 1005 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
So beautiful
Stayed 7 nights in Jul 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Kyriake K.

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed on the Enclave side not realizing that i had booked it. Staff was super attentive & there to help at wym. Enclave bar Emilia, Carmen, Ignasia, Maria all made my kids stay & any wants possible. Felt like we were staying with family
Stayed 7 nights in Jul 2024

2/10 Terrible

Sylvia

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was charged over 300 usd for an upgrade . The room was under someone else’s name the entire stay. The room screen had someone else name on screen
Stayed 3 nights in Jul 2024

10/10 Excellent

Jorge

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in Jul 2024

10/10 Excellent

Dennis Robert

Stayed 5 nights in Jun 2024

10/10 Excellent

Lin B

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bellman
Perfect until the bellman give us a hart time ( NO COMMUNICATION BETWEEN THE BELL STAFF ) The bellman and a security stop us two times thinking that we didn’t paid the hotel-HILTON GET A BETTER C/O SYSTEM.
Stayed 1 night in Jun 2024

6/10 Okay

Jorge

Stayed 7 nights in Jun 2024

8/10 Good

Federico

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

HILDA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Sam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not very crowded
Stayed 2 nights in Jun 2024

4/10 Poor

Ezequiel

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is nice but they waste your time with a timeshare like scheme. After wasting your time they said that they would give you a credit for $200, but then magically the paperwork gets lost when you are checking out and there is no credit. They also are all inclusive but constantly are trying to upsell you. The staff is friendly. Food is okay. Rooms are okay.
Stayed 7 nights in Jun 2024

6/10 Okay

Rosa

Liked: Cleanliness
Stayed 7 nights in Jun 2024

4/10 Poor

Sudheer

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Location is good. Most of the hotel staff aren't that friendly at all. One of my family member got food poisoning. During check out, we asked staff to take our luggage from our room to lobby. They came after 30 mins of our call, we ended up carrying our luggage our selves. Not a great service at all, didn't expect from a brand like Hilton.
Stayed 6 nights in Jun 2024

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got a room overlooking the beach where all the activities were during the day and peaceful ocean view during night.
Stayed 5 nights in Jun 2024

10/10 Excellent

Ioannis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 10 nights in Jun 2024

10/10 Excellent

Rafael, Santo Domingo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendly staff and amenities are great.
Stayed 2 nights in Jun 2024

6/10 Okay

Laydien

Liked: Cleanliness
Stayed 5 nights in Jun 2024

10/10 Excellent

Jose

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and a very professional staff
Stayed 8 nights in Jun 2024

4/10 Poor

Marina K, baltimore

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
The food was so incredibly horrible. Three times we ordered room service, the pasta had spoiled meat, the cream cheese was spoiled and the avocado was overripe. The food otherwise was bland. The buffet was dirty, the surrounding areas of it- the fruit had fruit flies literally everywhere and being served to people from behind a glass window. Even fries were terrible. Food was limited and couldn’t be pool side - which if you have little ones- you’re really forced to pack up everything to go get food (have to be dressed to go in). The room was also dirty- had fruit flies and when we asked for the trash they said it was too late and would do it next day despite telling them there were fruit flies everywhere. The beds smelled like mildew and when asked to change the pillows, they said sure and never did. Overall not a great experience- although all inclusive - just felt burdensome to get anything. The day care is for kids 4 years , anything less- a parent has to be present. We also book a partial ocean view, and we could barely see any of th ocean. Disappointing to say the least, especially for a Hilton brand hotel. The lobby we had to avoid because of the sales people who constantly tried to get you to sign up for an information session-
Stayed 6 nights in Jun 2024

10/10 Excellent

Jean Pierre

Stayed 1 night in Jun 2024

8/10 Good

José

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Saddiq Alberto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Jun 2024

10/10 Excellent

Viktar

Stayed 4 nights in Jun 2024

8/10 Good

Laurie

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The property is absolutely beautiful it is kept very clean the downside is if you do not upgrade your food options are very minimal. I would also have to say compared to Cancun the service is very slow especially at dinner time. If you have children or you like water parks in general theirs is great. I also loved the beach it was like bath water very beautiful and relaxing. Eating the buffet everyday is annoying and you get tiered of it quickly. Coffee shop was a nice touch also pizza by family pool was great and fresh. Bathrooms smelled amazing. Had a issue at waterpark for two days was advised there blender didnt work or there was no fruit or no ice but buffet had all of these suppliesd.. in Cancun if that happens they send a worker to another restaurant to get the supplies needed . we as customers pay a lot of money and there shouldn't be any excuse because theres no ice or no bananas at the moment. The blender did work becsuse pina coladas were still being made fir kids. We avised concerige however never recieved anything feedback from it. The grill was orobobly best dinner i had there buffet for breakfast only.
Stayed 4 nights in May 2024