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Recent guest reviews

Excelente hotel, la atencion es 100 porciento , la limpieza , la comida , la playa muy buena.

Beautiful grounds, gorgeous beach, nice rooms. Food was below average, especially at the restaurants (family side). Wait time to be seated and service was very slow. Buffet was a little better quality food and more options. Usually at all inclusives the restaurants have the better food. Not the case here. We had “ Premium“ status but in my opinion, not worth it. The food at the Grill for “premium guest” was not worth it. We would eat at the Grill and then found ourselves going to the buffet to eat. All in all, it was a beautiful resort, with hit or miss services. This would be our 20th trip to the Caribbean (Mexico, curaçao Aruba,Turks, Bahamas) 3rd trip back to DR just to reference my experiences. I would not return to this resort! Both my husband and I came home with a stomach virus. He had to go to ER the night we came back home. First time ever having a stomach virus due to the food at a resort. Lack of sanitation was clearly visible.

they need more area beach

Dry good location but need better service. Would recommend is service is improved

Excellent hotel, beautifull beach and facilities!!

Very nice beach restaurant and french restaurant staffs are very kind. Water park is very enjoyable

The staff was well train and very nice. The different restaurant were very nice as well

very nice beach area .. food is ok .. exercises in the water on the beach is an excellent idea .. the entertaining team is good

Nice family resort with an excellent beach, pools, good food, play area for the kids.

Construction more than a half of the property :((( No desk in the room :((( Average food with min rotation :( Isolated resort with practical no space to walk along the beach :( Beautiful sea for swimming!!! No waves all the time. Like a huge pool.

Nice beach, pool and great service!!! Is like paradise!!

The grounds and location with diverse atmospheres the staf kept it lively

i love the property, many trees and palms - its beautiful, the beach and sea is excellent

Staff was wonderful, very helpful, very professional, room service was excellent.i would like to recommend to my friends and will come again.

Playa Bayahibe, La Romana San Rafael del Yuma La Altagracia

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining

Hilton La Romana, an All-Inclusive Family Resort places you next to Bayahibe Beach and within 2 miles (3 km) of Monumento Natural Punta Bayahibe. This 418-room, 4.5-star property has 2 outdoor pools along with a full-service spa and 5 restaurants.


Dining

Start your day off right with a free full breakfast offered each morning. There are multiple options for onsite dining with 5 restaurants, including Spices Market - Buffet, which specializes in international cuisine. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/cafe.


Rooms

Guests can expect to find free WiFi and 55-inch LED TVs with satellite channels and pay movies. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Other amenities include furnished balconies or patios, sitting areas, and minibars.


Property features

Guests of Hilton La Romana, an All-Inclusive Family Resort have access to a full-service spa, 2 outdoor pools, and a nightclub. Free valet parking is included with your stay. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, securing valuables, and tours or tickets. Other amenities at this all-inclusive property include karaoke, a children's pool, and a gym.

Room options

Premium Club Master Suite - 1 King

1 King Bed | Sleeps 2

Premium Club Suite Ocean Front - 1 King

1 King Bed | Sleeps 2

Premium Club Swim Out Adults Only - 1 King

1 King Bed | Sleeps 2

Premium Club Garden View - 1 King

1 King Bed | Sleeps 4

Guest reviews for Hilton La Romana, an All-Inclusive Family Resort

Everyone (63) Family (18)
4
Everyone

By on Aug 21, 2022

5
Family

Excelente hotel, la atencion es 100 porciento , la limpieza , la comida , la playa muy buena.

By on Jun 16, 2022

Review comment responded on Jun 16, 2022

Estimada Milady, Gracias por sus comentarios positivos, que seguramente serán compartidos con el equipo. Como empresa orientada al servicio, siempre es un placer saber que hemos logrado el objetivo de crear una maravillosa experiencia vacacional en Hilton La Romana. Esperamos darle la bienvenida de nuevo en un futuro cercano.

3
Family with small children

Beautiful grounds, gorgeous beach, nice rooms. Food was below average, especially at the restaurants (family side). Wait time to be seated and service was very slow. Buffet was a little better quality food and more options. Usually at all inclusives the restaurants have the better food. Not the case here. We had “ Premium“ status but in my opinion, not worth it. The food at the Grill for “premium guest” was not worth it. We would eat at the Grill and then found ourselves going to the buffet to eat. All in all, it was a beautiful resort, with hit or miss services. This would be our 20th trip to the Caribbean (Mexico, curaçao Aruba,Turks, Bahamas) 3rd trip back to DR just to reference my experiences. I would not return to this resort! Both my husband and I came home with a stomach virus. He had to go to ER the night we came back home. First time ever having a stomach virus due to the food at a resort. Lack of sanitation was clearly visible.

By on Apr 26, 2022

Review comment responded on Apr 26, 2022

Dear Romina Thank you for sharing your comments through this medium. Your comments are really valuable, as this allows us to improve service and product levels. Good notes have been taken of your comments related to the service you received, we will do our best to improve these aspects of our services and extend our sincere apologies for any inconvenience caused. Please, be aware that, many times when visiting a foreign country, a tourist may become susceptible to a sickness due to many different factors such as, the change in climate, the heat, the sun, the difference in the style of cooking, excessive drinking, rich foods, etc.…A mixture of one or more of these things certainly could cause illness to one very easily. As the health of our customers is our priority, we have a HACCP (Hazard analysis and critical control points) program that guarantees food quality in our premises. This system is monitored by international agencies and ensures that the correct food handling procedures are in place. Tests for water, food and food preparation areas are taken on a regular basis to support this program. Food service safety inspections are also done weekly by department supervisors. We strongly feel we are providing a safe and hygienic gastronomical experience. Look forward to welcoming you back on a future occasion and provide you with the exceptional quality and service that characterizes our brand and resort

5
Everyone

they need more area beach

By on Apr 25, 2022

Review comment responded on Apr 25, 2022

Dear Alberto, Thank you for your positive feedback, which will surely be shared with the team. As a service oriented company, it is always a pleasure to learn we have achieved the goal of creating a wonderful vacation experience at Hilton La Romana. Look forward to welcoming back.

4
Everyone

By on Nov 30, 2021

5
Everyone

By on Aug 16, 2021

4
Everyone

By on Jun 7, 2021

Review comment responded on Jun 17, 2021

Dear guest, Thank you for your positive feedback, which will surely be shared with the team. As a service oriented company, it is always a pleasure to learn we have achieved the goal of creating a wonderful vacation experience at Hilton La Romana. Look forward to welcoming you back in the near future.

5
Family

Dry good location but need better service. Would recommend is service is improved

By on Apr 3, 2021

Review comment responded on Apr 3, 2021

Dear guest, all the comments from our guests are really important for us since feedback is always taken into consideration to improve and being able to offer our guests remarkable experiences. Look forward to welcoming you back in the near future.

5
Family

Excellent hotel, beautifull beach and facilities!!

By on Mar 16, 2021

Review comment responded on Mar 16, 2021

Dear guest, Thank you for your positive feedback, which will surely be shared with the team. As a service oriented company, it is always a pleasure to learn we have achieved the goal of creating a wonderful vacation experience at Hilton La Romana. Look forward to welcoming you back in the near future.

4
Family with small children Family

Very nice beach restaurant and french restaurant staffs are very kind. Water park is very enjoyable

By , from Santiago DR on Feb 1, 2021

Review comment responded on Feb 1, 2021

Dear Byong, Thank you for your positive feedback, which will surely be shared with the team. As a service oriented company, it is always a pleasure to learn we have achieved the goal of creating a wonderful vacation experience at Hilton La Romana. Look forward to welcoming you back in the near future.

Hilton La Romana All-Inclusive Resort & Water Park

Playa Bayahibe, La Romana, San Rafael del Yuma, La Altagracia 23000
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