Pros: Crowd and ambiance. Center of action. Security. Cons: property although new is in terrible state. Showers not working, no hot water, ran out of water one night. No amenities, one towel, did not have key for my safe.twrrible guy at reception who did not help with anything and just tried to keep getting more money from us. Unpleasant. Other than pizza and breakfast everything was terrible in the restaurant.
the worst and no refund lost my money, The photos are not what it really is dirty place
It is a nice property, but the rooms need repairs. At least the 2 I was in. The first room had a Jacuzzi that did not work and did not heat up. The shower also did not work, but the front desk person took care of it and moved me to another room that was better. The staff is very good and attentive, the highlight of my stay there. Another thing to note that is is very dark in the rooms, lighting is very weak and no balconies. Another important thing to know, this place has a disco on the premises and if you go to sleep early this is not the place to stay for you. The music is blaring until early AM every night, and even later on TH to SU.
My did not stay at this property. I cannot take a survery.
Love : Property-Neighborhood sucks. The property is well protected and super clean. Food-Very Healthy and cooked with care. Not the cheap ingredient food. Eugenia, all of the food staff and waiters. Security is the best Rooms- Unique styled rooms very cool. If they not careful its going to turn into a family resort. Quite a bit of families. Date friendly and very discreet. CONS: Shower head was corrosive. Standing water in my shower. However the shower is huge so I didnt say nothing til i left. Big bathrooms lord they nice. Breakfast- sometimes full breakfast not available at start time. Sometimes 10 to 20 minutes late. I will say everything is super fresh. If I come back to Sosua. I am there too much. I will stay at this facility period. It is a 4.7 out of 5 Trust me as you can see I am thorough.
The Staff was excellent!! Only thing I would change is the bathroom should be private.
The food very bad and overheated, the staff was not comfortable with their work, I had to leave before the Hotel because my family and I got intoxicated with the bad food that it offers us, the pool floor was damaged and the children left with their feet cut off. the pool is all dirty and there were animals inside it,very poor hygiene throughout the hotel and especially in the preparation of food,in the buffet the only meat there was chicken wings.
No toilet privacy. Guests can see you using toilet from anywhere in the room.
First lets talk about the good things: 1 Food was all excellent, made specially for u, anywho it calls my attention that in the meat and seafood restaurant, there where not much seafood options, steak was excellent! 2. This is a underconstruction hotel, i believe later would be better. 3. Concierge attention was good. And here are the vas things: 1. Hotel is not by the beach (but they have a car that takes u with no extracharge) 2. The jacuzzi room is not able to warm it or push it as a jacuzzi as well, is inside the room with an air conditioner is impossible to get in, cause water is freezin. 3. Theres mosquitoes and cocoroaches in the room, wich i told to the reception and all was said it was “wow” really? Sorry but wont go again (price/confort) no worth it
los únicos buenos del resort es el personal de los restaurantes y de los bares
el hotel es muy bueno. Excelente comida y servicios
Ahnvee Resort Adults Only places you within a 15-minute stroll of popular sights such as Sosua Beach and Playa Alicia. This 108-room, 4-star hotel has 2 outdoor pools along with a full-service spa and a restaurant.
Enjoy a bite to eat at BOURBON STREET GRILL, the hotel's onsite restaurant. Get a pick-me-up at the coffee shop/café, or mingle with other guests at the free daily manager's reception.
The 108 rooms are air-conditioned and have minibars and safes. 40-inch LED TVs come with cable channels. Rooms also include free toiletries.
Guests of Ahnvee Resort Adults Only have access to a full-service spa, 2 outdoor pools, and a nightclub. For transportation, you can make use of an airport shuttle (available 24 hours) for USD 2 per vehicle one-way, as well as a free area shuttle. Front-desk staff can assist with concierge services and luggage storage. Other amenities at this adults-only hotel include a garden and a porter/bellhop.
Pros: Crowd and ambiance. Center of action. Security. Cons: property although new is in terrible state. Showers not working, no hot water, ran out of water one night. No amenities, one towel, did not have key for my safe.twrrible guy at reception who did not help with anything and just tried to keep getting more money from us. Unpleasant. Other than pizza and breakfast everything was terrible in the restaurant.
the worst and no refund lost my money, The photos are not what it really is dirty place
Dear customer thank you for your feedback we will would be looking into this matter to prevent future complaints.
It is a nice property, but the rooms need repairs. At least the 2 I was in. The first room had a Jacuzzi that did not work and did not heat up. The shower also did not work, but the front desk person took care of it and moved me to another room that was better. The staff is very good and attentive, the highlight of my stay there. Another thing to note that is is very dark in the rooms, lighting is very weak and no balconies. Another important thing to know, this place has a disco on the premises and if you go to sleep early this is not the place to stay for you. The music is blaring until early AM every night, and even later on TH to SU.
Thank you for your feedback
My did not stay at this property. I cannot take a survery.
Love : Property-Neighborhood sucks. The property is well protected and super clean. Food-Very Healthy and cooked with care. Not the cheap ingredient food. Eugenia, all of the food staff and waiters. Security is the best Rooms- Unique styled rooms very cool. If they not careful its going to turn into a family resort. Quite a bit of families. Date friendly and very discreet. CONS: Shower head was corrosive. Standing water in my shower. However the shower is huge so I didnt say nothing til i left. Big bathrooms lord they nice. Breakfast- sometimes full breakfast not available at start time. Sometimes 10 to 20 minutes late. I will say everything is super fresh. If I come back to Sosua. I am there too much. I will stay at this facility period. It is a 4.7 out of 5 Trust me as you can see I am thorough.
Dear guest, thank you for your feedback. We hope to see you soon in our facility. It was a pleasure to host you.
The Staff was excellent!! Only thing I would change is the bathroom should be private.
Thank you for your review.
The food very bad and overheated, the staff was not comfortable with their work, I had to leave before the Hotel because my family and I got intoxicated with the bad food that it offers us, the pool floor was damaged and the children left with their feet cut off. the pool is all dirty and there were animals inside it,very poor hygiene throughout the hotel and especially in the preparation of food,in the buffet the only meat there was chicken wings.
Dear guest, thank you for your review , Our department is looking into this information. Would of be more than happy to know how was your stay while at the hotel to improve it.
No toilet privacy. Guests can see you using toilet from anywhere in the room.
Dear guest The hotel has the European Design of Open Bathroom. There are other units that have more privacy in the hotel,, standard rooms and deluxe or penthouse. For more information please let us know or front desk.
First lets talk about the good things: 1 Food was all excellent, made specially for u, anywho it calls my attention that in the meat and seafood restaurant, there where not much seafood options, steak was excellent! 2. This is a underconstruction hotel, i believe later would be better. 3. Concierge attention was good. And here are the vas things: 1. Hotel is not by the beach (but they have a car that takes u with no extracharge) 2. The jacuzzi room is not able to warm it or push it as a jacuzzi as well, is inside the room with an air conditioner is impossible to get in, cause water is freezin. 3. Theres mosquitoes and cocoroaches in the room, wich i told to the reception and all was said it was “wow” really? Sorry but wont go again (price/confort) no worth it
Dear customer, we apologize for the inconvenient you had during your stay with us. Thank you for your feed back, this helps us to improve. One of our representatives will be getting in touch with you asap.
los únicos buenos del resort es el personal de los restaurantes y de los bares
We are very sorry for this experience, a person from customer service will be contacting you soon to sort out this problems.
Thank you for your feedback we are looking into this details.