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Hotel Agua Nativa

Property class: 3.5

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Photo gallery for Hotel Agua Nativa

A wooden hot tub on a deck with a view of a garden and distant buildings.
A rustic wooden interior with multiple tables and colorful chairs, large windows, and a wooden barrel.
A modern bedroom with a wooden wall, a bed with white bedding, and two bedside lamps.
A wooden reception desk with a stone wall backdrop, a black lamp, and two flower vases.
A modern multi-story building with wooden deck areas and large windows.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Bar
  • Room service
  • Housekeeping

Explore the area

View in a map
Avenida Los Castanos 5, Puerto Varas, Los Lagos, 5550000
  • Place, Lake Llanquihue
    ‪7 min walk‬
  • Place, Raddatz House
    ‪17 min walk‬
  • Place, Museo Antonio Felmer
    ‪4 min drive‬
  • Airport, Puerto Montt (PMC-Tepual)
    ‪42 min drive‬

Room options

View all photos for Standard Double Room, 1 King Bed, Private Bathroom

A large bed with a wooden headboard, a bedside table with a lamp, a chair, and a view of the outdoors through sheer curtains.

Standard Double Room, 1 King Bed, Private Bathroom

  • 247 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, Multiple Beds, Private Bathroom

Two single beds with green and white bedding, wooden headboards, a wooden floor, and a nightstand with a lamp and phone.

Standard Twin Room, Multiple Beds, Private Bathroom

  • 247 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Family Room, Multiple Beds, Private Bathroom

A hotel room with two beds, a TV mounted on the wall, a desk, and a chair.

Family Room, Multiple Beds, Private Bathroom

  • 247 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Double Room, 1 King Bed, Private Bathroom, Lake View

A spacious bedroom with a large bed, two bedside tables, a nightstand, a chair, and a view of the outdoors through sheer curtains.

Standard Double Room, 1 King Bed, Private Bathroom, Lake View

  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, Multiple Beds, Private Bathroom, Lake View

A hotel room with two beds, wooden headboards, white bedding, a bedside table with a lamp, and a window with curtains.

Standard Twin Room, Multiple Beds, Private Bathroom, Lake View

  • Lake view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Room, 1 King Bed, Lake View (Nativa Suite)

A modern bedroom with a wooden wall, a bed with white bedding, and two bedside lamps.

Deluxe Room, 1 King Bed, Lake View (Nativa Suite)

  • Lake view
  • 376 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Puerto Varas

Hotel Agua Nativa places you within a 10-minute stroll of Lake Llanquihue and Playa Puerto Varas. This 3.5-star hotel has 25 guestrooms and offers conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Lake Llanquihue - 7 min walk - 0.4 miles
  • Playa Puerto Varas - 9 min walk - 0.5 miles
  • Raddatz House - 17 min walk - 0.9 miles
  • Native Forest Gallery - 17 min walk - 0.9 miles
  • Museo Antonio Felmer - 4 min drive - 1.7 miles

Getting around

  • Puerto Varas Station - 10 min drive
  • Puerto Montt (PMC-Tepual) - 33 min drive

Restaurants

  • ‪Da Alessandro - ‬16 min walk
  • ‪Fuente Schulz - ‬3 min drive
  • ‪Restaurant Cambalache - ‬11 min walk
  • ‪Japón del Lago - ‬14 min walk
  • ‪Caleta Puerto Varas - ‬4 min drive

About this property

Hotel Agua Nativa

At Hotel Agua Nativa, guests have access to free WiFi in public areas, express check-in, and express check-out. Free parking is available if you drive. The front desk is staffed 24 hours a day to help with luggage storage and concierge services. Additional amenities include a terrace and a garden.
Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include safes and desks.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available

Property payment types

  • Diners Club
  • Mastercard
  • American Express
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway beds are available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Hotel Agua Nativa Puerto Varas
Agua Nativa Puerto Varas
Agua Nativa
Hotel Agua Nativa Hotel
Hotel Agua Nativa Puerto Varas
Hotel Agua Nativa Hotel Puerto Varas

Frequently asked questions

Is free cancellation available at Hotel Agua Nativa?

Hotel Agua Nativa offers free cancellation on select room rates. To learn more, take a look at the cancellation policy on Orbitz.

What's there to do close to Hotel Agua Nativa?

This hotel in Puerto Varas is within a 10-minute walk of Lake Llanquihue and Playa Puerto Varas. You'll also find Galería y Centro Cultural Bosque Nativo and Native Forest Gallery less than a mile away.

Is parking available on site at Hotel Agua Nativa?

Yes, self parking is offered for free at the hotel.

Does Hotel Agua Nativa include a casino on the premises?

No, Hotel Agua Nativa doesn't have a casino.

Is there an indoor pool at Hotel Agua Nativa?

No, there is no indoor pool at this hotel.

Is Hotel Agua Nativa good for couples?

Couples staying at this hotel will appreciate amenities like a bar/lounge and a coffee shop/cafe plus some guestrooms include a lake view.

Are there hot tubs at Hotel Agua Nativa?

No, this hotel doesn't have a spa tub.

Does Hotel Agua Nativa feature a restaurant that includes a breakfast menu?

Yes, Hotel Agua Nativa serves free buffet breakfast each morning from its cafe.

Does Hotel Agua Nativa allow pets to stay for free?

No, pets aren't allowed at Hotel Agua Nativa.

Are there connecting rooms at Hotel Agua Nativa?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Hotel Agua Nativa?

The closest major airport to Hotel Agua Nativa is Puerto Montt (PMC-Tepual), which is 20.4 mi away (33 minutes by car).

Are there rooms with balconies that I can book at Hotel Agua Nativa?

No, there aren't any guestrooms with balconies at Hotel Agua Nativa.

Hotel Agua Nativa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 11 out of 20 reviews
Rating 8 - Good. 7 out of 20 reviews
Rating 6 - Okay. 0 out of 20 reviews
Rating 4 - Poor. 2 out of 20 reviews
Rating 2 - Terrible. 0 out of 20 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff went out of their way to help and rooftop restaurant is excellent and not only for view
Stayed 5 nights in Nov 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

atypique mais très sympa

Super hôtel atypique avec des propriétaires très sympa super resto de viande à côté la marca ou on peut aller à pied idem pour la plage Dommage que les chambres familiales n ai pas de vie mais vous pourrez en profiter au super petit déjeuner
Stayed 3 nights in Feb 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

La haut sur la colline

Hotel à flanc de colline. Acces surprenant mais situation agreable. Pas d'ascenceur mais le receptioniste a monté les bagages. Merci
Stayed 1 night in Feb 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel agréable et au calme

Arrivée surprenante par une petite route très raide. Accueil tres symphatique. Chambre calme de belle dimension. Excellente literie. Pas d'ascenseur pour les chambres en étage. Petit dejeuner correct dans sallz avec vue sur le lac.
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fiquei apenas uma noite, ótimo café da manhã
Stayed 1 night in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buena estadía

El hotel cumple con todas las condiciones, está bien ubicado, personal muy amable y dispuesto a ayudar, habitación bien calefaccionada, camas cómodas, ofrecen once en la habitación con cargo extra lo cual es excelente para no salir , (sobretodo luego del relajo del hot tub). Podrían mejorar ofreciendo algo más en el desayuno, aunque es bastante completo, podrían agregar kuchen (tipico de la zona), y el frosting es muy pesado en los cupcakes, podrían hacer una variación en ese punto. Al entrar en una parte de la habitación se siente algo de olor a humedad, es leve, pero podrían ver ese tema, porque lo demás todo espectacular.
Stayed 1 night in May 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extraordinario hotel. Vale la pena tanto las instalaciones como el servicio.
Stayed 1 night in Apr 2019
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities, room comfort

El hotel es malo.

El hotel es básico, no hay buena aislación para el ruido, se escuchan los sonidos del baño de la pieza lateral, las camas son muy duras. Por la calidad del hotel el precio debería ser menor.
Stayed 3 nights in Feb 2019
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service

Nivel de Hostal, atención deficiente.

Mas que nivel de hotel me parece que tiene de Hostal, o de un Hotel de 1 o 2 estrellas. Llegue con mi familia al final del día 9:15 p.m., luego de conducir varias horas, la atención de la recepcionista fue deficiente y con muy poca disposición de apoyo... le solicité que conectaran la TV del cuarto pues estaban todos los cables sueltos y no lo hicieron por lo que no la pudimos usar... No habían toallas y tuve que reclamar enfaticamente para que las pusieran, la caja de seguridad estaba cerrada, etc... No regresaría. No puedo dejar de mencionar, que al día siguiente la labor de la nueva recepcionista de la mañana siguiente fue destacable, muy atenta y dispuesta a apoyarnos en todo, inclusive conectó la TV.
Stayed 1 night in Feb 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice little hotel in a quiet location. The staff was extremely helpful and attentive. Good breakfast buffet. Very unique outdoor hot tub.
Stayed 2 nights in Jan 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

comfortable and good location

nice place to stay with good location just out of town, but close enough to easily get to town. Helpful staff. We enjoyed our stay.
Stayed 2 nights in Jan 2019
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Deben mejorar detalles

Estuvimos dos noches, lo positivo: buena limpieza de las habitaciones, las mismas son grandes y cómodas, amabilidad del personal, buena vista desde el comedor, desayuno correcto. Lo negativo: llegamos a las 17:00 hrs, no había toallas, tv malo, teléfono para comunicarse con recepción (era en realidad un citófono) malo. Avisamos en recepción y estuvo un señor muy amable más de media hora tratando de arreglar la tv, como no podíamos ducharnos tampoco al final salimos a comer algo, y al volver ya la tv estaba ok. Por otro lado, no había secador en la habitación y cuando lo solicité me dijeron que revisara bien, insistí en que no había y ahí recién me pasaron uno. Además la ducha teléfono funcionaba bien solamente cuando uno la sacaba del soporte, no se mantenía bien en posición, lo que resultó incómodo para ducharse. Sugerencias: revisar detalles como los mencionados anteriormente ya que hacen la diferencia entre volver o no a un hotel. El desayuno en general bien pero con poca variedad de fruta. Tener un frigobar en la habitación da un plus.
Stayed 2 nights in Jan 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick and easy check in. Staff was super friendly. Very nice room.
Stayed 1 night in Jan 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a small boutique hotel, with an excellent personalized service that is continually worried to provide the best customer experience. I would say is a hotel with so much attention in every single detail, no matter how small it is, is important anyway.
Stayed 1 night in Nov 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2019