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Be Live Experience Orotava

4.0 star property
Hotel with an outdoor pool, a short walk to Lago Martianez Swimming Pools

Choose dates to view prices

Photo gallery for Be Live Experience Orotava

Minibar, desk, free WiFi, wheelchair access
Lobby sitting area
Outdoor pool, sun loungers
Front of property - evening/night
Lobby sitting area

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • All inclusive
  • Pool
  • Gym
  • Housekeeping
  • Laundry

Explore the area

Map
Avenida Aguilar y Quesada, 3, Puerto de la Cruz, Tenerife, 38400
  • Plaza del Charco
    ‪10 min walk‬
  • Loro Park
    ‪4 min drive‬
  • Lago Martianez Swimming Pools
    ‪8 min drive‬
  • Tenerife (TFS-Tenerife South)
    ‪66 min drive‬

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Room options

View all photos for Double Room, Sea View (3 Adults)

Minibar, desk, free WiFi, wheelchair access

Double Room, Sea View (3 Adults)

  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double Room (2 adults and 1 child)

Minibar, desk, free WiFi, wheelchair access

Standard Double Room (2 adults and 1 child)

  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double Room (3 adults)

Minibar, desk, free WiFi, wheelchair access

Standard Double Room (3 adults)

  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

View all photos for Double Room, Sea View (2 Adults)

Minibar, desk, free WiFi, wheelchair access

Double Room, Sea View (2 Adults)

  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double Room, Partial Sea View

View from room

Standard Double Room, Partial Sea View

  • 323 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room, Partial Sea View (3 adults)

View from room

Standard Room, Partial Sea View (3 adults)

  • 323 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room, Partial Sea View (2 adults and 1 child)

View from room

Standard Room, Partial Sea View (2 adults and 1 child)

  • 323 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double or Twin Room

Minibar, desk, free WiFi, wheelchair access

Standard Double or Twin Room

  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room

Minibar, desk, free WiFi, wheelchair access

Single Room

  • 269.1 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Sea View (2 Adults and 1 Child)

Minibar, desk, free WiFi, wheelchair access

Double Room, Sea View (2 Adults and 1 Child)

  • 323 sq ft
  • Ocean view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Single Room, Partial Sea View

View from room

Standard Single Room, Partial Sea View

  • 269 sq ft
  • Partial sea view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Sea View (Single Use)

Minibar, desk, free WiFi, wheelchair access

Double Room, Sea View (Single Use)

  • 323 sq ft
  • Sleeps 1
  • 2 Twin Beds OR 1 Double Bed

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About the neighborhood

Puerto de la Cruz

Be Live Experience Orotava places you within a 15-minute stroll of popular sights such as Lago Martianez Swimming Pools and Plaza del Charco. This 236-room, 4-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and a gym.

What's nearby

  • La Paz Lookout - 7 min walk - 0.4 miles
  • Plaza del Charco - 10 min walk - 0.6 miles
  • Taoro Park - 10 min walk - 0.6 miles
  • Loro Park - 4 min drive - 1.5 miles
  • Lago Martianez Swimming Pools - 8 min drive - 0.5 miles

Getting around

  • Tenerife South Airport (TFS) - 59 min drive

Restaurants

  • ‪Bar el Camino - ‬2 min walk
  • ‪Zicatela - ‬4 min walk
  • ‪Apricot - ‬13 min walk
  • ‪Vinoteca Con Pasión - ‬5 min walk
  • ‪Cafeteria Mini Golf - ‬11 min walk

About this property

Be Live Experience Orotava

Hotel with an outdoor pool, a short walk to Lago Martianez Swimming Pools
Guests staying at Be Live Experience Orotava enjoy an outdoor pool, a gym, and free WiFi in public areas. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include meeting rooms, a conference center, and a terrace.
TVs come with satellite channels, and guests can stay connected with free WiFi. Other standard amenities include balconies, minibars, and hair dryers.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Languages

English, German, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking options include a garage

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • La Cascada Buffet
  • La Rotonda

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference center (6,456 square feet of space)
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 60 per day

Property payment types

Important information

Fees

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Day gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • In-room safe fee: EUR 3.00 per day
  • Rollaway bed fee: EUR 60 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM
  • Check-out: noon
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • A charge for a mandatory Christmas Day gala dinner on December 25 is included in the total price shown.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • No cribs or infant beds are available.

Property is also known as

Be Live Orotava
Be Live Orotava Hotel
Be Live Orotava Hotel Puerto de la Cruz
Be Live Orotava Puerto de la Cruz
Be Live Experience Orotava Hotel Puerto de la Cruz
Be Live Experience Orotava Hotel
Be Live Experience Orotava Puerto de la Cruz
Be Live Experience Orotava
Orotava Palace Hotel
Be Live Experience Orotava Tenerife/Puerto De La Cruz
Be Live Experience Orotava Hotel
Be Live Experience Orotava Puerto de la Cruz
Be Live Experience Orotava Hotel Puerto de la Cruz

Frequently asked questions

Are free cancellation options available at Be Live Experience Orotava?

Be Live Experience Orotava offers free cancellation on select room rates. For more details, take a look at the cancellation policy on our site.

What's there to see near Be Live Experience Orotava?

This hotel is located in Puerto de la Cruz, a short 7-minute walk from Lago Martianez Swimming Pools and also 11 minutes on foot from Plaza del Charco. You'll also find Playa Martianez and San Telmo Promenade less than a mile away.

Will I be able to park at Be Live Experience Orotava?

Yes, there is a garage.

Does Be Live Experience Orotava include a casino on the premises?

No, Be Live Experience Orotava doesn't have a casino.

Is there an indoor pool at Be Live Experience Orotava?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Be Live Experience Orotava?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does Be Live Experience Orotava have a hot tub?

No, this hotel doesn't have a spa tub.

Does Be Live Experience Orotava feature a restaurant that includes a breakfast menu?

Yes, Be Live Experience Orotava serves breakfast for a surcharge at La Cascada Buffet.

Does Be Live Experience Orotava allow pets to stay free of charge?

No, pets aren't allowed at Be Live Experience Orotava though service animals are welcome.

Are there connecting rooms at Be Live Experience Orotava?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Be Live Experience Orotava?

The closest major airport to Be Live Experience Orotava is Santa Cruz de Tenerife (TFN-Tenerife North), which is 17.1 mi away (25 minutes by car). Another top airport is Tenerife South Airport (TFS), which is around 25.5 mi away.

Are there rooms with balconies at Be Live Experience Orotava?

Yes, every guestroom at Be Live Experience Orotava comes with a balcony with some featuring ocean or city views.

Be Live Experience Orotava Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 46 out of 200 reviews
Rating 8 - Good. 93 out of 200 reviews
Rating 6 - Okay. 37 out of 200 reviews
Rating 4 - Poor. 19 out of 200 reviews
Rating 2 - Terrible. 5 out of 200 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Arturo Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Very nice room and view and great location.
Stayed 3 nights in Feb 2025

8/10 Good

Yuichi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location.
Stayed 3 nights in Dec 2024

4/10 Poor

Sean

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Bad 3 star not 4 star

This is not a 4 star hotel, it's a poor 3 star. There is very little service, the decor is old and tired, the mattresses are hard. They charge extra for everything, such as using the safe in your room! You must give a deposit for the safe, towels etc. the shower was broken, the wifi didn't work, the safe needed to be fixed before it could be used, the toilet kept water running instead of filling the cistern.
Stayed 3 nights in Nov 2024

2/10 Terrible

rafael

Stayed 2 nights in Oct 2024

10/10 Excellent

James

Stayed 2 nights in Jan 2024

6/10 Okay

Ewan

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Dated property seriously in need of rennovation, adequate for needs, but should drop any pretence to be 4*. Wide breakfast selection, but quality is poor. Location however is fantastic.
Stayed 7 nights in Dec 2023

6/10 Okay

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The property is in the best location being in the center of town and around 500m from the beach and around 40m from a large groceries shop. It is a very quiet area with great great landscaping theoughout the road. The staff are extremely helpfull and friendly during food service. The only let down was the food on the weekend , and it is a little run down in upper communal areas. For the the price you pay per night , it can not be beaten , we enjoyed our stay here and would happily stay again.
Stayed 9 nights in Dec 2023

4/10 Poor

ANAND

Disliked: Amenities
Management is greedy. Safes are already in the rooms. Yet they charge for their use. They charge for changing towels. These are hidden charges. No amenities whatsoever. No tea coffee making facilities. They won't even lend a kettle. Staff is courteous but not helpful. Breakfast buffet has many things; none tasty. They don't even make omlette.
Stayed 5 nights in Mar 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, breakfast good. Rooms nice and with balcony.
Stayed 2 nights in Jan 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Nov 2021

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was great, friendly staff, and the breakfast buffet had a great selection. The only negative I have was the wifi. My entire stay my connection was going in and out and when it was connected it was very slow (5.8 mpbs download and 0.9 mpbs upload). Very hard to work with unreliable internet which made my stay difficult.
Stayed 5 nights in Nov 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant is in the basement and is filled with smoke due to insufficient ventilation. The food is worse then in any basic road side cafe. The mattress is lined with waterproof sheets, feels disgusting. It's outdated and needs a complete overhaul and refurbishment.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The floors deco could do with an upgrade, also the beds were not that comfortable & mattresses needs upgrading.
Stayed 7 nights in Jan 2020

2/10 Terrible

Verified traveler

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
This IS NOT a 4 star hotel. Not even close!! This is a dated and tired hotel with very poor facilities. The rooms are not anything like the pictures that are used to advertise this hotel and are very basic. The buffet food is basic to say the least. Very small selection and what there is is often cold and tepid. Most families i watched and spoke to struggled to find their kids anything to eat after a day or so. One family even resorted to eating at burger king across the road every day! The pool area is ok but there is virtually no entertainment for kids apart from 1 or maybe 2 short games of table skittles or aqua aerobics. The staff are very rude and are happy to keep you waiting at the pool bar so they can disappear into a stock room and chat on the phone. The only exception to this is Toni, an older guy, as when he is on the pool bar he cant do enough for you. After a week we really couldnt face this hotel anymore so i booked and paid for a seperate hotel via a different website and we moved to Costa Adeje for the last 3 days. The other issue you have when booking via expedia is you have no rep or support whilst in resort so when i complained to the hotel reception on the day we booked out we were told we needed to take our complaint up with expedia once we got home!!! The guy on reception was so rude to us and laughed at us when we said we were moving hotels. I would rate this hotel as a 2.5 star hotel at best. Do yourself a favour and book somewhere else!!!
Stayed 11 nights in Aug 2019

10/10 Excellent

Kirill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top value for money 3 min from the beach surrounded by shopping and cafes larger rooms vast assortment at meals and across the street from a supermarket. What more could anyone need?
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely outstanding value for money, very close to the beach, across the street from a shopping centre, pool area, larger rooms, and huge choices at meal times. Nothing else in this area comes with better value.
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

Very good hotel, clean and quiet. Central, walking distance to everything. Very helpful and positive staff :) Good food. Have vegetarian choises, not much food for vegans.
Stayed 1 night in Apr 2019

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great quality for the money

We stayed here for 2 nights in march and it was a very good choice . The hotel is located close to all the restaurants and shops and also close to the beach. The staff was good especially Sara who was very helpful and welcomingand gave us a room on the corner with a great view. The breakfast and dinner had a good variety of foods and drinks and were ok, but not great. We had to pay for a beer and a orange juice at dinner which was a bit odd.The beds were great, very comfortable with the mattress on the hard side . The parking was behind the hotel, had direct acces in it and costed around 12 euros per day. All in all a good quality/money report.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderfully located and well run. Clean, safe, across the street from a Mercadona supermarket with amazing food choices. Have been to this hotel three times and will return
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel; thoroughly enjoyed my stay there. The food was good quality with a wide selection, the staff at reception were always on hand to help and offer advice, and the rooms were extremely comfortable and cosy. Great location as well; walking into Peurta de la Cruz takes only a few minutes - it’s a very well kept town with lots to do and plenty of places to eat.
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities
Unbeatable value for money sizeable rooms located a 2 min walk to the waterfront promenade and outstanding choices at meal times
Stayed 3 nights in Mar 2019

8/10 Good

Andrew D.

Loved every minute

Such a nice hotel we decided to stay with the same chain for our last week in Adeje and it is even better
Stayed 6 nights in Feb 2019

10/10 Excellent

Verified traveler

Stayed 6 nights in Feb 2019

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