FERGUS Puerto de la Cruz

4.0 star property

Choose dates to view prices

Photo gallery for FERGUS Puerto de la Cruz

Rooftop terrace
View from room
Reception
Rooftop terrace
Breakfast, lunch, dinner served; international cuisine, pool views

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Explore the area

View in a map
Calz. Martiánez, 17, Tenerife - Santa Cruz de Tenerife, Puerto de la Cruz, Tenerife, 38400
  • Place, La Paz Lookout
    ‪3 min walk‬
  • Place, Botanical Gardens
    ‪8 min walk‬
  • Place, Plaza del Charco
    ‪14 min walk‬
  • Airport, Tenerife (TFS-Tenerife South)
    ‪72 min drive‬

Room options

Superior Double Room (1 adult)

  • 215 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

Junior Suite (3 adults)

  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Water Bed and 2 Twin Beds
  • Free WiFi

Superior Double Room (2 adults)

  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

Superior Double Room, Sea View (1 adult)

  • Ocean view
  • 215 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

Superior Double Room, Sea View (2 adults)

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

Suite (4 adults)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

Superior Double Room, Sea View (3 adults)

  • Ocean view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

Junior Suite (2 adults + 2 children)

  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Sofa Bed and 2 Twin Beds
  • Free WiFi

Suite (2 adults + 2 children)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

Superior Double Room (3 adults)

8.0 out of 10
Very good
(3 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds
  • Free WiFi

Superior Double Room (2 adults + 1 child)

  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds
  • Free WiFi

Superior Double Room, Sea View (2 adults + 1 child)

7.0 out of 10
Good
(2 reviews)
  • Ocean view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds
  • Free WiFi

Standard Double Room (2 adults)

10.0 out of 10
Exceptional
(3 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Standard Double Room (1 adult)

  • 215 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds
  • Free WiFi

Standard Double Room (2 adults + 1 child)

  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

Standard Double Room (1 adult + 1 child)

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Standard Double Room (1 adult + 2 children)

  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

Premium Double Room, Mountain View (2 adults)

9.0 out of 10
Wonderful
(2 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

Premium Double Room, Mountain View (3 adults)

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds
  • Free WiFi

Premium Double Room, Sea View (2 adults)

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

Premium Double Room, Sea View (3 adults)

  • Sea view
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds
  • Free WiFi

Junior Suite (2 adults)

  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Sofa Bed and 2 Twin Beds
  • Free WiFi

Junior Suite (2 adults + 1 child)

  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Sofa Bed and 2 Twin Beds
  • Free WiFi

Junior Suite (3 adults + 1 child)

  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Sofa Bed and 2 Twin Beds
  • Free WiFi

Suite (2 adults)

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

Suite (2 adults + 1 child)

  • Ocean view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

Suite (3 adults)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

Suite (3 adults + 1 child)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

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About the neighborhood

Puerto de la Cruz

FERGUS Puerto de la Cruz places you within a 15-minute stroll of popular sights such as Tenerife Beaches and Plaza del Charco. This 300-room, 4-star hotel welcomes guests with 2 outdoor pools, free breakfast, and free in-room WiFi.

What's nearby

  • Martianez Shopping Centre - 3 min walk - 0.2 miles
  • La Paz Lookout - 3 min walk - 0.2 miles
  • Botanical Gardens - 8 min walk - 0.5 miles
  • Tenerife Beaches - 8 min walk - 0.5 miles
  • Plaza del Charco - 14 min walk - 0.8 miles

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 27 min drive

Restaurants

  • ‪Bar El Camino - ‬3 min walk
  • ‪Cafeteria Mini Golf - ‬5 min walk
  • ‪Teide restaurante - ‬9 min walk
  • ‪Burger King - ‬5 min walk
  • ‪Zicatela - ‬8 min walk

About this property

FERGUS Puerto de la Cruz

Renovated in 2023, FERGUS Puerto de la Cruz offers 2 outdoor pools, a children's pool, and free WiFi in public areas. There's limited parking and a free shopping center shuttle. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, dry cleaning/laundry, and luggage storage. Additional amenities include conference space, a business center, and a terrace.
Guests can expect to find free WiFi and flat-screen TVs with satellite channels. Beds sport down comforters and bathrooms offer hair dryers and free toiletries. Other amenities include balconies, minibars, and safes.
2 outdoor swimming pools are on site along with a children's pool.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free shopping center shuttle
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurante Principal

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Piano

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1973
  • Designated smoking areas
  • Renovated entire property - June 2023

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers limited parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Air conditioning may be restricted to certain hours from October 01 to July 01 in accordance with national or local laws.

Property is also known as

Hotel Puerto Cruz
Hotel Puerto de la Cruz

Frequently asked questions

Will I find all-inclusive rate plans at FERGUS Puerto de la Cruz?

FERGUS Puerto de la Cruz has all inclusive rates that come with all meals included.

How much does it cost to stay at FERGUS Puerto de la Cruz?

As of May 8, 2026, prices found for a 1-night stay for 2 adults at FERGUS Puerto de la Cruz on May 9, 2026 start from $111, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at FERGUS Puerto de la Cruz?

FERGUS Puerto de la Cruz offers free cancellation on select room rates. For specific requirements, look at the cancellation policy on Orbitz.

What can I see around FERGUS Puerto de la Cruz?

This hotel is located in Puerto de la Cruz, a short 9-minute walk from Tenerife Beaches and also 15 minutes on foot from Plaza del Charco. You'll also find Martianez Shopping Centre and La Paz Lookout less than a mile away.

Is parking available on site at FERGUS Puerto de la Cruz?

Yes, there is wheelchair-accessible parking available.

Does FERGUS Puerto de la Cruz have a casino on the premises?

No, FERGUS Puerto de la Cruz doesn't have a casino.

Is there an indoor pool at FERGUS Puerto de la Cruz?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools.

What amenities will couples enjoy at FERGUS Puerto de la Cruz?

There are many amenities for couples at this hotel, including a restaurant and 2 outdoor pools plus some guestrooms feature a private hot tub.

Are there hot tubs at FERGUS Puerto de la Cruz?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does FERGUS Puerto de la Cruz have a restaurant with a breakfast menu?

Yes, FERGUS Puerto de la Cruz serves free buffet breakfast at Restaurante Principal each morning.

Does FERGUS Puerto de la Cruz allow pets to stay for free?

No, pets aren't allowed at FERGUS Puerto de la Cruz.

Are there connecting rooms at FERGUS Puerto de la Cruz?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from FERGUS Puerto de la Cruz?

The closest major airport to FERGUS Puerto de la Cruz is Santa Cruz de Tenerife (TFN-Tenerife North), which is 16.2 mi away (27 minutes by car). Another top airport is Tenerife South Airport (TFS), which is around 25.4 mi away.

Are there rooms with balconies that I can book at FERGUS Puerto de la Cruz?

Yes, every guestroom at FERGUS Puerto de la Cruz comes with a balcony and some offer ocean and garden views.

FERGUS Puerto de la Cruz Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 48 out of 102 reviews
Rating 8 - Good. 34 out of 102 reviews
Rating 6 - Okay. 11 out of 102 reviews
Rating 4 - Poor. 5 out of 102 reviews
Rating 2 - Terrible. 4 out of 102 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Carlito

Liked: Cleanliness, staff & service, amenities
Was really pleasant. Staff were lovely
Stayed 2 nights in Feb 2026

10/10 Excellent

Sandra

Stayed 1 night in Jan 2026

10/10 Excellent

Wendy

Stayed 4 nights in Jan 2026

2/10 Terrible

Hayley

Traveled with group
Disliked: Cleanliness, amenities
There was a horrible smell, drinks were crap and so was the food
Stayed 2 nights in Dec 2025

10/10 Excellent

Mariusz

Liked: Cleanliness, staff & service, amenities
Perfect location, nice staff. Modern rooms.
Stayed 1 night in Jan 2026

10/10 Excellent

yolanda

Everything was great.
Stayed 4 nights in Dec 2025

8/10 Good

Eva

Traveled with group
Liked: Cleanliness, staff & service, amenities
El personal ha sido muy correcto y en especial en la cafetería se destaca la amabilidad. La habitación muy grande y espaciosa. El buffet de la cena bastante mediocre aunque gracias al mojo picón ( que había todos los días y estaba buenísimo) se salvaban los platos.
Stayed 5 nights in Dec 2025

8/10 Good

Daniele

Liked: Cleanliness, staff & service, amenities
Hôtel très propre avec un personnel sympa.
Stayed 5 nights in Nov 2025

2/10 Terrible

Covadonga

Traveled with family
Disliked: Cleanliness, staff & service, amenities
No nos dieron la habitación que me ofertaron en la reserva era de peor calidad
Stayed 1 night in Nov 2025

10/10 Excellent

Gilda

Traveled with group
Liked: Cleanliness, staff & service, amenities
all was perfect
Stayed 1 night in Nov 2025

10/10 Excellent

Loreta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is great. I will recommend this hotel to my friends and family.
Stayed 3 nights in May 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Apr 2025

8/10 Good

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I really enjoyed our stay. Upon check-in, we were met with the friendliest staff who took a genuine interest in our stay and our comfort. The grounds are beautiful, with two pool areas that featured gorgeous landscaping and views of Teide. The location was ideal, an easy walk down hill (steep coming back up) to the ocean-side restaurants and bars, and a quick walk north to the stunning botanic garden. There were four of us, so we stayed in the suite with two balconies (one with a view of the ocean) and a separate bedroom area. The bathroom could use an update but it was all clean and functional. We had a car and used the hotel parking, which was convenient, though a tight squeeze. With an all-inclusive option (we didn't take, our stay was short), it's easy to see why guests stay a week or longer.
Stayed 3 nights in Jan 2025

2/10 Terrible

Suzana

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Looks good on the outside

Stayed 1 night in Jan 2025

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and quiet

Clean and most importantly quiet, far away from the drunken louts of Los Cristianos, we even slept well over New Year. Decent breakfast and lots of restaurants within a 10 minute walk. Staff excellent, pricey over New Year but fair. Decent pool, lots of parking nearby. Hilly area but within the resort suitable for anyone.
Stayed 4 nights in Dec 2024

10/10 Excellent

Agustin, Miami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Dec 2024

8/10 Good

Andriejus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One day in Puerto

Had a lovely one night stay at The Fergus. Have absolutely no complaints, but have had better breakfasts. Beautiful view from our balcony
Stayed 1 night in Oct 2024

8/10 Good

Nicholas

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023

10/10 Excellent

Julie-Anne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at this property. It's location is ideal, only a 10-minute walk from the restaurants of Puerto de la Cruz.
Stayed 2 nights in Dec 2023

6/10 Okay

Lynne

Liked: Cleanliness, staff & service

Not a 4 *

In my opinion fergus has many issues to address My room 101 was old and tired yes it had been painted but that was all The outlook was awful ...facing big red pipes...steps..and never got the sun .....never sat on it once ! The room above the loading bay so noisey mornings . The bathroom had issues for me ...the height of the towel rail ....no hooks to hang towels on ...there was a dividing wall from the sink to the shower and could not get to the bath plug without standing in the bath . Toiletries could not be reached when in the bath as very very high up ....same as the shower . Positives a nice sleep comfy bed and pillows ....plus a mini fridge . Cleaners very good The pool on ground floor does not facilitate the capacity of the hotel ....pool size ....1 toilet and shower for each sex !!! Plus not enough sunbeds ....the usual running on a morning with a towel to secure a bed yet there are leaflets put on each bed saying only 40 minutes empty !! No one seemed to take notice of this what so ever!!!!! Out of 9 days i managed a bed three times and that was because i went late afternoon . The top pool was lovely for swimming but like climbing mount everest to get there . I counted only 12 beds plus a double canopy bed ....people were laid on the floor on their towels ! The drinks bar was not open ......so you had to walk up and down mount everest if you wanted a drink ! Positive a good swim pool ...quiet ...and personal space. The dining room was large and always a seat to
Stayed 9 nights in Nov 2023

6/10 Okay

Michael

Disliked: Staff & service, property conditions & facilities
Front desk was a little rude
Stayed 5 nights in Nov 2023

8/10 Good

Rögnvaldur

Stayed 4 nights in Dec 2025

10/10 Excellent

S

Traveled with family
Liked: Cleanliness, staff & service, amenities
Everything was great.
Stayed 3 nights in Dec 2025