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Hotel Marte

3.0 star property
Central hotel with a rooftop terrace connected to a rail/subway station in Puerto de la Cruz

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Photo gallery for Hotel Marte

Outdoor pool, sun loungers
Bar (on property)
Outdoor pool, sun loungers
Street view
Lobby sitting area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Pool
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
Calle del Doctor Ingram, 20, Puerto de la Cruz, Tenerife, 38400
  • Place, Plaza del Charco
    ‪3 min walk‬
  • Place, Loro Park
    ‪17 min walk‬
  • Place, Lago Martianez Swimming Pools
    ‪9 min drive‬
  • Airport, Tenerife (TFS-Tenerife South)
    ‪68 min drive‬

Room options

View all photos for Triple Room

Triple Room | Desk, iron/ironing board, free WiFi

Triple Room

  • 237 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Room

Superior Room | Desk, iron/ironing board, free WiFi

Superior Room

  • 237 sq ft
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double room with french balcony

Desk, iron/ironing board, free WiFi

Double room with french balcony

10.0 out of 10
Exceptional
(3 reviews)
  • 226 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Triple Room (2 Adults and 1 Child)

Desk, iron/ironing board, free WiFi

Triple Room (2 Adults and 1 Child)

  • 237 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Junior Studio Suite

Junior Studio Suite | Desk, iron/ironing board, free WiFi

Junior Studio Suite

  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

Single Room | Desk, iron/ironing board, free WiFi

Single Room

9.0 out of 10
Wonderful
(2 reviews)
  • 194 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Desk, iron/ironing board, free WiFi

Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 226 sq ft
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Puerto de la Cruz

Hotel Marte places you within a 5-minute walk of Puerto de la Cruz Archaeological Museum and Plaza del Charco. This 3-star hotel has 95 guestrooms and offers an outdoor pool, free in-room WiFi, and a gym. Centrally located in Puerto de la Cruz, the hotel is connected to a rail/subway station, and a short walk from La Vola and Timanfaya Theater.

What's nearby

  • Plaza del Charco - 3 min walk - 0.2 miles
  • Taoro Park - 8 min walk - 0.5 miles
  • Loro Park - 17 min walk - 0.9 miles
  • La Paz Lookout - 18 min walk - 0.9 miles
  • Lago Martianez Swimming Pools - 9 min drive - 1.0 mile

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 30 min drive

Restaurants

  • ‪Restaurante El Pescador - ‬2 min walk
  • ‪Hannen - ‬3 min walk
  • ‪Cucci - ‬2 min walk
  • ‪Cafetería Mazaroco - ‬1 min walk
  • ‪Slow Coffee Tenerife - ‬2 min walk

About this property

Hotel Marte

Central hotel with a rooftop terrace connected to a rail/subway station in Puerto de la Cruz
At Hotel Marte, guests enjoy features like an outdoor pool, a gym, and a rooftop terrace. The front desk is staffed 24 hours a day to help with luggage storage and tours/tickets. Additional amenities include free WiFi in public areas, a terrace, and a communal living room.
Guests can expect free WiFi and TVs. Phones, desks, and wardrobes or closets are also available.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • Elevator

More

  • 3 buildings
  • 6 floors
  • Communal living room
  • Smoking not allowed

Room amenities

Bathroom

  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • TV

Food and drink

  • Refrigerator on request

More

  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in Half Board or Full Board rates on December 25 will receive the Christmas Gala Dinner, included in the room rate. Guests booked in Half Board or Full Board rates on December 31 will receive the New Year's Eve Gala Dinner, included in the room rate. For all other bookings, access to Gala Dinner is optional and a fee is charged at the property for guests who wish to attend.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • In-room safe fee: EUR 2.50 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and debit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Hotel Marte
Hotel Marte Puerto de la Cruz
Marte Hotel
Marte Puerto de la Cruz
Hotel Marte Tenerife/Puerto De La Cruz
Hotel Marte Hotel
Hotel Marte Puerto de la Cruz
Hotel Marte Hotel Puerto de la Cruz

Frequently asked questions

Are free cancellation options available at Hotel Marte?

Hotel Marte offers free cancellation on some room rates. To learn more, look at the cancellation policy on our site.

What's there to do within easy reach of Hotel Marte?

This hotel is located in Puerto de la Cruz, just steps from Puerto de la Cruz Archaeological Museum and Plaza del Charco, and within a short walk of San Telmo Promenade. You'll also find Tenerife Beaches and San Felipe Castle less than a mile away.

Is parking available on site at Hotel Marte?

No, this hotel doesn't offer parking.

Does Hotel Marte include a casino?

No, Hotel Marte doesn't have a casino.

Is there an indoor pool at Hotel Marte?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Hotel Marte a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like an outdoor pool and concierge services plus some guestrooms include sea views.

Are there hot tubs at Hotel Marte?

No, there isn't a spa tub at this hotel.

Does Hotel Marte have a restaurant with a breakfast menu?

No, Hotel Marte doesn't have a restaurant that serves breakfast.

Does Hotel Marte allow pets to stay for free?

No, pets aren't allowed at Hotel Marte though service animals are welcome.

Does Hotel Marte have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Hotel Marte?

The closest major airport to Hotel Marte is Santa Cruz de Tenerife (TFN-Tenerife North), which is 17.5 mi away (30 minutes by car). Another top airport is Tenerife South Airport (TFS), which is around 25.4 mi away.

Are there rooms with balconies at Hotel Marte?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy sea or mountain views.

Hotel Marte Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 91 out of 296 reviews
Rating 8 - Good. 131 out of 296 reviews
Rating 6 - Okay. 48 out of 296 reviews
Rating 4 - Poor. 18 out of 296 reviews
Rating 2 - Terrible. 8 out of 296 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quality hotel.

Really good location and only a short walk to the bus station. Staff were very pleasant. Breakfast was the best I’ve had in Puerto , there was something for everyone to eat and very good quality. The building was very clean and had great WiFi . I’ve been here 3 times now and will be booking again in the future.
Stayed 2 nights in Feb 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

Pleasant stay. Good thing was able to get UK TV eg BBC1 and ITV. This is very unusual. Rooms were nice with kitchen area. Was not impressed with breakfast, it was OK but missing some items. Good value. Recommended.
Stayed 3 nights in Jan 2025

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older facility but clean and well maintained. Great staff.
Stayed 1 night in Dec 2024

10/10 Excellent

brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
only fault no sky or bbc news
Stayed 2 nights in May 2024

2/10 Terrible

Maxim

Disliked: Cleanliness, property conditions & facilities
Budget hotel in a reasonably good location close to public parking. Breakfast was excellent. Staff was pretty welcoming and accommodating. These are all the pluses. The condition of the property, however, is terrible. No air conditioning (as expected), but there was also low air circulation in the room. Even being terribly tired after a long day you may not have a comfortable sleep. Furniture, walls are all awfully tired. On the top of all, room had no flowing water in the morning. So you can’t take a shower, flush the toilet or even wash your hands. So I would never return and never recommend anyone staying here!
Stayed 1 night in Nov 2023

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities
The hotel is very conveniently located near the bus station, the staff are friendly and helpful and the breakfasts are very good. On the down side the wifi was unreliable and could not be accessed at peak times, secondly my room's only source of natural light was a light well which was a bit depressing.
Stayed 4 nights in Sep 2023

2/10 Terrible

Meryl

Stayed 2 nights in May 2023

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel in great location. Plenty areas to sit and sunbathe, also small pool area. Room and all areas were very clean. Nice foyer with a reasonably priced bar. Breakfast was included, limited choice, however adequate.
Stayed 3 nights in Mar 2020

8/10 Good

Ehud Udi

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2020

8/10 Good

linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

stop over

very good for stop over to north airport
Stayed 1 night in Feb 2020

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good central hotel.

I had a budget room so it was ok, there are nicer options with balcony. There is a nice foyer to sit in. The breakfast was good with plenty of choice. Nice and central and only 10 minutes from the bus station.
Stayed 5 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Yummy

Breakfast is excellent value for money at 6 euros !
Stayed 3 nights in Jan 2020

8/10 Good

Kemi, England

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the location of this hotel as it was easy to get around to different central points - although cars and coaches had to drop us around the corner but it was a short walk. The staff were friendly and helpful. I was disappointed that it took a few days of me constantly asking for an iron. The WiFi was really bad. Also the room temperature couldn’t be adjusted and was often cold in the night. There was no air conditioning or heating facilities in the room.
Stayed 4 nights in Dec 2019

10/10 Excellent

Carl M

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tango Marte

It was good, especially the tango
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay, nice room, attentive staff, food tasty for breakfast and dinner. Roof top pool small and refreshing good for cooling down with good views of mount Teide and the atlantic ocean. Accessability dificult due to different levels and stair access to lifts, room toiletries very limited, food not always replenished after initial rush.
Stayed 4 nights in Nov 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and really nice staff. Close to several restaurants
Stayed 1 night in Nov 2019

6/10 Okay

Linda

Liked: Cleanliness, property conditions & facilities, room comfort
took a while to check in , eggs at breakfast well over cooked
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Apr 2019

4/10 Poor

Tina

Liked: Cleanliness, staff & service

Disappointing stay

We have stayed before at the Marte and it was ok. This time the room had a really bad sour drain smell the whole and we complained.. The breakfast was very very poor!! Cold beans... no scrambled egg.. very limited choice of hot food fatty bacon... overall it was not worth half the money and we won't return.. We are disappointed because we liked the service and location but they have dropped their standards too low I'm afraid..
Stayed 1 night in Apr 2019

10/10 Excellent

INTELLIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Clean, good breakfast. Funny smell from closet when opened. Helpful front desk
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Matte was is in a great location, only 5 mins walk to old centre of Puerto with bars,cafés etc. About 10 mins walk to the harbour. Staff are so friendly and can't do enough. Rooms have plenty of wardrobe space with extra draws. Cleanliness is exceptional. Bar staff great, just a brilliant hotel.
Stayed 7 nights in Mar 2019

8/10 Good

Milan, Ljubljana

Liked: Cleanliness, staff & service, property conditions & facilities

Highly recommend!

Hotel employees are so kind and helpful. Went out of their way to pack us a lunch to go on the day we left because we had missed dinner the night before. Food is good! There is a pool atop the hotel with STUNNING views of Tiede and Puerto Cruz. Chaise lounges and umbrellas included. Located a 2 minute walk from main bus area if you are coming by public transport. Very easy to find. The only inconvience I saw was the lack of air conditioning in the rooms, could be a problem during the summer but in the winter it was fine.
Stayed 2 nights in Mar 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

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