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Hotel Palmeras

Property class: 3

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Photo gallery for Hotel Palmeras

Point of interest

Reviews

4.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Explore the area

View in a map
Tomás de Berlanga S/N e Islas Plazas, Puerto Ayora

Room options

Double Room

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Twin Room

  • 431 sq ft
  • Sleeps 2
  • 2 Twin Beds

Triple Room

  • 538 sq ft
  • Sleeps 3
  • 3 Twin Beds

Quadruple Room

  • 646 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

About the neighborhood

Getting around

  • Isla Baltra (GPS-Seymour) - 83 min drive

About this property

Hotel Palmeras

At Hotel Palmeras, guests have access to an outdoor pool, free WiFi in public areas, and a conference center. If you plan to drive, free offsite parking is available. The front desk is staffed 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include coffee/tea in a common area, a terrace, and wedding services.
Guests can expect free WiFi and 32-inch TVs with cable channels. Free toiletries and wardrobes or closets are other standard amenities.
Recreational amenities at the hotel include an outdoor pool.

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  • Breakfast included
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  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Onsite parking options include a garage

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception

Restaurants on site

  • Bar Madera Fina
  • Bistro del Mar

Things to do

  • Art gallery
  • Designer stores
  • Outdoor pool

Family friendly

  • Art supplies
  • In-room babysitting (surcharge)
  • Outdoor pool
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 2 meeting rooms
  • Conference center (1,292 square feet of space)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1990
  • Communal living room
  • Reception hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Champagne service
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Laptop workspace

Policies

Check-in

Check-in start time: 10:00 AM; Check-in end time: 7:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
  • Check-in: 10:00 AM—-7:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free nearby parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 8 PM.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Palmeras Puerto Ayora
Palmeras Puerto Ayora
Hotel Palmeras Hotel
Hotel Palmeras Puerto Ayora
Hotel Palmeras Hotel Puerto Ayora

Frequently asked questions

What's there to see near Hotel Palmeras?

This hotel is located in Puerto Ayora, just steps from Galápagos National Park and Gus Angermeyer Ferry Terminal, and within a short walk of Malecon. You'll also find Playa de los Alemanes and Charles Darwin Research Station less than a mile away.

Will I be able to park at Hotel Palmeras?

Yes, there is a garage.

Does Hotel Palmeras have a casino?

No, Hotel Palmeras doesn't have a casino.

Will I find an indoor pool at Hotel Palmeras?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:00 AM and 8 PM.

Is Hotel Palmeras a good place to stay for couples?

There are many amenities for couples at this hotel, including champagne service as well as a restaurant and an outdoor pool.

Does Hotel Palmeras have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Palmeras have a restaurant with a breakfast menu?

Yes, Hotel Palmeras serves free continental breakfast at Bistro del Mar each morning.

Will Hotel Palmeras allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Palmeras.

Does Hotel Palmeras have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hotel Palmeras?

The closest major airport to Hotel Palmeras is Isla Baltra (GPS-Seymour), which is 30 mi away (83 minutes by car).

Can I book a room with a balcony at Hotel Palmeras?

No, there aren't any guestrooms at Hotel Palmeras that offer a balcony.

Does Hotel Palmeras offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Hotel Palmeras.

Hotel Palmeras Reviews

Reviews

4.8
Rating 10 - Excellent. 0 out of 5 reviews
Rating 8 - Good. 2 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 1 out of 5 reviews
Rating 2 - Terrible. 2 out of 5 reviews

5.2/10

Cleanliness

4.8/10

Staff & service

4.8/10

Property conditions & facilities

Reviews

Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities, room comfort

Lots of issues

The hotel could not find out reservation we made months earlier. Took an hour to get a room, they kept asking us what agency we had used and looked confused when we told them we had made our own reservations on the web. (and we speak Spanish!) Quality of room was barely adequate, towels were threadbare, air conditioning worked, but was very loud. Bathroom was very dated, but fairly clean at least.The breakfast was only OK, not a great variety. scrambled eggs every morning with a bread option and some fruit. The only good things were the location and the pool.
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No recomendado

Al llegar no tenían nuestra reserva, no hay buena limpieza, ni servicio, no reciben pagos con tarjeta y no son resolutivos. Valores súper altos y dicen que no los colocan ellos sino la aplicación, es decir, no se responsabilizan
Stayed 2 nights in Dec 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not worth the money

When we arrived the hotel was unable to find the booking. Whilst at reception another guest was complaining their toilet didn't flush and their air conditioning didn't work. The receptionist was not welcoming and when we got to our room the sink had not been cleaned, the air conditioning was poor and the temperature of the shower was impossible to control. On our second day there was a cockroach in the room and until we asked for someone to come and help we were just given a can of 'raid'. We didn't swim in the pool and didn't see anyone in it. The water did not look clean enough. This hotel is not worth the number of stars given on the site.
Stayed 2 nights in Jun 2017
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Comodo y sencillo. Tarifa media

Galapagos es un Excelente destino. Buen manejo de turismo. Hotel comodo y sencillo. Cerca a restaurantes y operadores de turismo
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort