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Hotel Palace Galapagos

3.0 star property

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Photo gallery for Hotel Palace Galapagos

Exterior
Reception
Deluxe Room, 1 Bedroom, Bathtub, Tower | In-room safe, laptop workspace, free WiFi, bed sheets
Superior Room | View from room
Superior Room | Bathroom | Hair dryer, soap, shampoo, toilet paper

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
Petrel 466 and Floereana, Puerto Ayora, 200102
  • Place, Academy Bay
    ‪7 min walk‬
  • Place, Malecon
    ‪12 min walk‬
  • Place, Charles Darwin Research Station
    ‪17 min walk‬
  • Airport, Isla Baltra (GPS-Seymour)
    ‪121 min drive‬

Room options

View all photos for Family Suite, 2 Bedrooms, Kitchenette, Ground Floor

Family Suite, 2 Bedrooms, Kitchenette, Ground Floor | In-room safe, laptop workspace, free WiFi, bed sheets

Family Suite, 2 Bedrooms, Kitchenette, Ground Floor

  • Garden view
  • 484 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 1 Bedroom, Bathtub, Tower

Deluxe Room, 1 Bedroom, Bathtub, Tower | In-room safe, laptop workspace, free WiFi, bed sheets

Deluxe Room, 1 Bedroom, Bathtub, Tower

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 290 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Superior Room

Superior Room | In-room safe, laptop workspace, free WiFi, bed sheets

Superior Room

9.6 out of 10
Exceptional
(5 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room

Standard Room | In-room safe, laptop workspace, free WiFi, bed sheets

Standard Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

About the neighborhood

Puerto Ayora

Hotel Palace Galapagos places you within a 15-minute stroll of popular sights such as Las Grietas and Malecon. This 6-room, 3-star hotel welcomes guests with conveniences like a restaurant, free in-room WiFi, and a library.

What's nearby

  • Academy Bay - 7 min walk - 0.4 miles
  • Fishing Piers - 7 min walk - 0.4 miles
  • Malecon - 12 min walk - 0.7 miles
  • Las Ninfas Lagoon - 12 min walk - 0.7 miles
  • Charles Darwin Research Station - 17 min walk - 0.9 miles

Getting around

  • Isla Baltra (GPS-Seymour) - 69 min drive

Restaurants

  • ‪Islander Coffee Roasters - ‬2 min walk
  • ‪Santa Cruz Brewery - ‬9 min walk
  • ‪Limón Café Bar - ‬11 min walk
  • ‪Isla Grill - ‬7 min walk
  • ‪1835 Coffee Lab - ‬6 min walk

About this property

Hotel Palace Galapagos

Guests staying at Hotel Palace Galapagos enjoy free WiFi in public areas, a library, and a water dispenser. Transportation is made easy with a beach shuttle. Front-desk staff can assist with tours or tickets, luggage storage, and securing valuables. This smoke-free hotel also has a garden.
Guests can expect LCD TVs with cable channels, along with free WiFi and wired Internet. Refrigerators, hair dryers, and safes are also available.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Beach shuttle (surcharge)

Food and drink

  • Daily continental breakfast available 6:30 AM to 9:00 AM for a fee: USD 16 for adults and USD 16 for children
  • A restaurant
  • Snack bar/deli

Things to do

  • Library
  • Outdoor pool (guest access)

Family friendly

  • Access to nearby outdoor pool
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Garden
  • In a national park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower (54 inches high)
  • Handrails in hallways (39 inches high)
  • Handrails in stairways (35 inches high)
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (41 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Beaux Arts architecture
  • Built in 2013
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • LCD TV with cable channels

Food and drink

  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 7:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 6 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for USD 30 per day

Property payment types

Important information

Fees

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately USD 16 for adults and USD 16 for children
  • Rollaway bed fee: USD 30 per day
  • Pool fee: USD 5 per person per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 1:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Galapagos Suites Palace Puerto Ayora
Galapagos Suites Palace
Hotel Palace Galapagos Puerto Ayora
Hotel Palace Galapagos Hotel
Hotel Palace Galapagos Puerto Ayora
Hotel Palace Galapagos Hotel Puerto Ayora

Frequently asked questions

What's there to see close to Hotel Palace Galapagos?

Located steps from Galápagos National Park, this hotel is in Puerto Ayora, and within a 10-minute walk of Academy Bay and Fishing Piers. You'll also find Charles Darwin Research Station and Playa de los Alemanes less than a mile away.

How much does it cost to stay at Hotel Palace Galapagos?

As of Jun 11, 2026, prices found for a 1-night stay for 2 adults at Hotel Palace Galapagos on Jun 13, 2026 start from $73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Hotel Palace Galapagos?

No, this hotel doesn't offer parking.

Does Hotel Palace Galapagos feature a casino at the property?

No, Hotel Palace Galapagos doesn't have a casino.

Will I find an indoor pool at Hotel Palace Galapagos?

No, there is no indoor pool at this hotel.

Is Hotel Palace Galapagos good for couples?

Couples staying at this hotel will appreciate amenities like free wired internet as well as a restaurant and a garden.

Does Hotel Palace Galapagos have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Palace Galapagos feature a restaurant that includes a breakfast menu?

Yes, Hotel Palace Galapagos serves continental breakfast each morning for a surcharge from its restaurant.

Will Hotel Palace Galapagos allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Palace Galapagos.

Does Hotel Palace Galapagos have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Hotel Palace Galapagos?

The closest major airport to Hotel Palace Galapagos is Isla Baltra (GPS-Seymour), which is 29.9 mi away (69 minutes by car).

Are there rooms with balconies that I can book at Hotel Palace Galapagos?

Yes, some guestrooms at this hotel offer either a furnished patio and a balcony where guests can enjoy city and garden views.

Hotel Palace Galapagos Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 92 out of 111 reviews
Rating 8 - Good. 17 out of 111 reviews
Rating 6 - Okay. 2 out of 111 reviews
Rating 4 - Poor. 0 out of 111 reviews
Rating 2 - Terrible. 0 out of 111 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

richard

Liked: Cleanliness, staff & service, property conditions & facilities
Decent room in Puerto Ayora
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Suzy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little family run hotel. 5 blocks from the main tourist area. Couldn't fault it!
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities
Our stay was great! The rooms were spacious and very clean! There was even has a back patio with a table and chairs. The interior courtyard was cute and I liked that our room was right off of the courtyard.They provided towels for the beach which was very nice. We would recommend this hotel to anyone and would definitely stay here again!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Ganna

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast and staff very helpful.
Stayed 3 nights in Jun 2023
Verified

10/10 Excellent

Beata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Best breakfast in Ecuador! The staff was very nice and friendly. Very convenient location.
Stayed 6 nights in Aug 2025
Verified

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very attentive and welcoming anything we required they were very approachable and ensured our stay was as homely as possible
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Very well maintained small and quiet hotel. Super friendly and easily accessible staff.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Ramesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent quiet locations, easy access to taxi and attractions. Walking distance to restaurants, shopping and pier.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities
Great room, a short walk to the town centre, excellent service. Highly recommended !
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

PAYTRIE

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely happy with everything!!!! My room was cleaned before I back from my day out!!! Great service! Recommend to everyone!!! Close to everything !! Loved it
Stayed 5 nights in Nov 2025
Verified

8/10 Good

timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Close to downtown, safe, nice. Best thing is breakfast, Tonia makes it and it's very delicious
Stayed 4 nights in Jun 2023
Verified

10/10 Excellent

Spencer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

This was a lovely hotel, within walkin distance to the main strip and the staff here are super friendly! I'd highly recommend checking out this place if you're on Santa Cruz!
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Fredrick

Liked: Staff & service, amenities, property conditions & facilities
Excellent! Staff was very attentive. We added on breakfast and it was a great start to our day!
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place to stay! The staff were always helpful and they helped me keep my reservation when flight was not able to happen at last minute. They kept rooms cleaned phenomenally everyday. I did not want to leave. The location to downtown and harbor was excellent yet far enough from the noise! Never miss a chance to stay there!
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

MERCEDES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room with air con. Staff really helpful. Safe to walk about even at night. In easy walking distance to the town.
Stayed 4 nights in Mar 2023
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel just 10-15 minutes away from the port and all the shopping and restaurants. The room was very clean and the staff was very attentive. We got complimentary water and coffee in the lobby. The rooms are quiet, have air conditioning and the staff speak English.
Stayed 10 nights in Oct 2023
Verified

10/10 Excellent

Haangies

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They provide purified water. Everything was ok. The breakfast was great.
Verified

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We selected this property as a last minute, emergency option. We were absolutely blown away! Simple, convenient, clean, accommodating....we couldn't have made a better choice. We would recommend this to anyone and we would stay there again with zero hesitation.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay.

The hotel is in a nice quiet residential neighborhood, yet very walkable to restaurants and shops. The wifi was fast and dependable. The bed was very comfortable. Air conditioning worked well which was welcome each day after a day out. We chose not to spend the additional $8 a day for breakfast. The room was very clean! The staff was friendly and helpful. The only thing lacking was guidance on places worth visiting while on the island of Santa Cruz, although a recommendation was made by Julio for a travel agent we could contact. Overall, Hotel Palace is a great place to stay.
Stayed 6 nights in May 2023
Verified

10/10 Excellent

MEMET

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Note that this review is based on a father and 5yr old son travelling in the Galapagos Islands. We booked several nights here and it was one of the best choices we made. The hosts helped us on numerous occasions with advice, guidance, collected us from the ferry, and booked our taxi for the airport. The room provided was spacious and clean. The beds were very comfortable and firm which was just what we needed upon our return from our daily tours. It is not far from the seafront and main street. There is a laundry on the corner, which was very convenient, and a lot of local shops, and nice cafes down the road. We would definitely stay there again.
Stayed 9 nights in Aug 2024
Verified

10/10 Excellent

Miyu

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay at this hotel! The owners offered us help in so many ways, such as recommending us a bilingual tour guide and even lending their phones to contact the coordinator, undertaking laundry and boxing breakfasts when we had to go out early in the morning. The property was very clean and the housekeeper even washed our cooking equipment left in the kitchen. The breakfast was delicious and professional. They also helped us transport our luggage to the next hotel when we were out on a tour. It is about a 7-10 minute walk from the city center. I highly recommend this hotel!
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good option

Staff was amazing. Very helpful and wanted to make sure your needs were met. Always hot showers and good working air conditioning. Appreciated the water in the lobby to refill bottles and they even put a jug in each room too. Location was a bit outside the central area but we always walked it, even in dark and it was safe. It was only like a 10 - 15 minute walk. We took a cab from the ferry with our luggage and it was only $2. They booked us a cab to go to the airport ferry for us. Very prompt in responding to emails and I had a lot of questions so very patient too!
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal amable, habitación amplia, camas cómodas, Wi-Fi de alta velocidad, ducha con cabezal y agua caliente para las estaciones frías.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

街中に近く快適なホテル

街の中心部から近くて部屋も快適です。朝ごはんも美味しくいただきました。 空港に向かう乗り合いタクシーのアレンジも代行してもらい、出発時間の相談もしてもらえて助かりました。 部屋も綺麗で快適なのですが、音が気になりました。夜雨が結構降っていたのですが雨の雫がトタン屋根の上に落ちるような音が断続的にしたので音に敏感な人は気になるかと思います。
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities
The hotel stuff are very friendly and helpful. It has been in short of water for two nights after a hot day (maybe a general issue in the island). They did try to help and provided a small bucket of drinking water for us to clean the face before the water came back in the morning. The hotel is clean and quiet. The breakfast is exceptional.
Stayed 3 nights in Mar 2020