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Hotel Business Real 500

3.5 star property
Colonial hotel in Puebla with a 24-hour front desk
VIP Access

Choose dates to view prices

Photo gallery for Hotel Business Real 500

Dining
Premium bedding, down comforters, minibar, in-room safe
Restaurant
Restaurant
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
S/N Calle 5 Sur Centro, Puebla, PUE, 72000
  • Place, Zócalo de Puebla
    ‪8 min walk‬
  • Place, Puebla Cathedral
    ‪8 min walk‬
  • Place, Puebla Convention Center
    ‪17 min walk‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪50 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Superior Room

Terrace/patio

Superior Room

8.0 out of 10
Very good
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Double Room, 2 Double Beds

Terrace/patio

Family Double Room, 2 Double Beds

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room

Terrace/patio

Junior Room

  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Twin Room

Comfort Twin Room | Premium bedding, down comforters, minibar, in-room safe

Comfort Twin Room

  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Puebla

Hotel Business Real 500 places you in Puebla Historic Center, within a leisurely stroll of popular sights such as Zócalo de Puebla and Puebla Cathedral. This 11-room, 3.5-star hotel has in-room conveniences like minibars, espresso makers, and TVs.

What's nearby

  • Zócalo de Puebla - 8 min walk - 0.5 miles
  • Puebla Cathedral - 8 min walk - 0.5 miles
  • Palafoxiana Library - 8 min walk - 0.5 miles
  • Los Sapos Bazaar - 12 min walk - 0.7 miles
  • Puebla Convention Center - 17 min walk - 0.9 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 8 min drive
  • Puebla Intl. Airport (PBC) - 42 min drive

Restaurants

  • ‪Señorita Caruso - ‬3 min walk
  • ‪El Balcón - ‬3 min walk
  • ‪Subversivo Cafe - ‬1 min walk
  • ‪Moyuelo - ‬3 min walk
  • ‪ATTA Salon Cafe - ‬2 min walk

About this property

Hotel Business Real 500

Colonial hotel in Puebla with a 24-hour front desk
Guests of Hotel Business Real 500 enjoy free WiFi in public areas, a meeting room, and a TV in a common area. Offsite parking is available for a fee. The 24-hour front desk has staff standing by to help with tours/tickets and luggage storage.
Guests can expect free WiFi and 40-inch TVs with satellite channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers. Minibars, espresso makers, and safes are also standard.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (MXN 150 per night); discounts available
  • Wheelchair-accessible parking available

Things to do

  • Art gallery
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 11 accessible parking spaces
  • Front entrance ramp
  • Low-height electrical outlets in bathroom
  • Magnifying mirror
  • Smooth flooring in public areas
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (24 inches high)

More

  • 2 floors
  • Colonial architecture
  • Communal living room
  • Renovated entire property - March 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • 40-inch TV with satellite channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 350.00 per pet (varies based on length of stay)
  • Service animals exempt from fees

Children and extra beds

  • One child 9 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Nearby parking fee: MXN 150 per night(66 ft away; open 24 hours)
  • Pet fee: MXN 350.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers discounted parking nearby.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Real 500 Hotel Heroica Puebla de Zaragoza
Real 500 Hotel
Real 500 Heroica Puebla de Zaragoza
Real 500 Hotel Puebla
Real 500 Puebla
Hotel Real 500 Puebla
Puebla Real 500 Hotel
Real 500 Hotel
Hotel Real 500
Real 500
Hotel Boutique Real 500
Collection O Hotel Real 500
Hotel Business Real 500 Hotel
Hotel Business Real 500 Puebla
Hotel Business Real 500 Hotel Puebla

Frequently asked questions

Are free cancellation options available at Hotel Business Real 500?

Hotel Business Real 500 offers free cancellation on certain room rates. For more details, review the cancellation policy on our site.

What's there to see around Hotel Business Real 500?

This hotel is situated in Puebla Historic Center, just steps from Profetica, and within a 10-minute walk of Zócalo de Puebla and Palafoxiana Library. You'll also find Los Sapos Bazaar and Amparo Museum less than a mile away.

Will I be able to park at Hotel Business Real 500?

Yes, there is accessible parking available.

Does Hotel Business Real 500 feature a casino at the property?

No, Hotel Business Real 500 doesn't have a casino.

Is there an indoor pool at Hotel Business Real 500?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Business Real 500?

Amenities that appeal to couples at this hotel include a minibar, premium bedding, and an espresso maker.

Are there hot tubs at Hotel Business Real 500?

No, this hotel doesn't have a spa tub.

Does Hotel Business Real 500 have a restaurant that serves breakfast?

No, Hotel Business Real 500 doesn't have a restaurant that serves breakfast.

Will Hotel Business Real 500 allow pets to stay for free?

Although they can't stay for free, pets are welcome at Hotel Business Real 500 for a fee of MXN 350.00 per pet, per night.

Does Hotel Business Real 500 have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel Business Real 500?

The closest major airport to Hotel Business Real 500 is Puebla Intl. Airport (PBC), which is 21.3 mi away (42 minutes by car).

Can I book a room with a balcony at Hotel Business Real 500?

No, there aren't any guestrooms with balconies at Hotel Business Real 500.

Hotel Business Real 500 Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 107 out of 169 reviews
Rating 8 - Good. 41 out of 169 reviews
Rating 6 - Okay. 11 out of 169 reviews
Rating 4 - Poor. 1 out of 169 reviews
Rating 2 - Terrible. 9 out of 169 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

MARCO

Stayed 1 night in May 2025

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities

Nice place for 5 nights

The staff was extremely helpful and friendly. The location was excellent. It was a clean place, our bed was old so we had some back issues from it. Our room had a refrigerator, that was awesome.
Stayed 5 nights in Mar 2025

10/10 Excellent

EMMANUEL

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay
Stayed 2 nights in Dec 2024

10/10 Excellent

JOSE PARRA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Jan 2025

8/10 Good

Martin J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good option in Puebla

Very good hotel. Amazing price-features. Well located, very friendly staff.
Stayed 2 nights in Nov 2024

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice small hotel. Everyone was very helpful.
Stayed 3 nights in Oct 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

8/10 Good

JOSE PARRA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice..
Stayed 3 nights in May 2024

8/10 Good

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Muy amables, limpio, cerca del zocalo
Stayed 2 nights in May 2024

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quiet and comfortable hotel.
Stayed 1 night in Dec 2023

8/10 Good

Krzysztof

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are pretty comfortable and have great design and amenities. But most have no window, just the frosted glass door, so it’s a bit dark. Really clean, internet works great and you can watch youtube or stream on TV. The area around is not super exciting, but it’s a 5-10 minutes walk to historic center with lots of shops and restaurants. One thing that is a bit strange is that the gate is closed and so each time you leave or come back you need to be let out/ let back in by employee. Maybe a simple fob would do the trick?
Stayed 4 nights in Dec 2023

10/10 Excellent

melvin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Isaak was very friendly and helpful. Hotel is veey quaint.
Stayed 2 nights in Nov 2023

10/10 Excellent

Angel

Stayed 1 night in Aug 2023

6/10 Okay

Raul

Stayed 3 nights in Jul 2023

10/10 Excellent

Daniel, Grinnell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Uno de los mejores hoteles en los que me he hospedado. El staff del hotel fue sorprendentemente hospitalario, gentil, y me ayudaron en todos los aspectos. El cuarto fue muy amplio, cómodo, y lujoso. Todos los servicios fueron justo lo descrito y el hotel está aún más hermoso que como se ve en las fotos. Está a unas cuadras del centro, sin estar en las áreas que se congestionan con los turistas.
Stayed 3 nights in Apr 2023

8/10 Good

arabella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

william

Stayed 2 nights in Jul 2022

8/10 Good

salvador

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy recomendable

Muy bonito el hotel y excelente ubicación
Stayed 2 nights in Aug 2021

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

December stay

Lot of close by restaurants, centric, great service and very nice staff.
Stayed 2 nights in Dec 2020

2/10 Terrible

Verified traveler

Stayed 2 nights in Oct 2020

10/10 Excellent

PATRICIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean and beautiful
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Siempre excelente, solo como sugerencia, estaría bien etiquetar los shampoo para saber cual es cual. Pero definitivamente volveremos
Stayed 1 night in Feb 2020

8/10 Good

DiegoM, Santiago

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a fairly new redevelopment that has retained the air of the old building, breathing new life into it with a modern and chic ambiance. However, the location is not the most charming, with the area being on the periphery of the historic quarter, and somewhat lacking character. Also, although the rooms are very new, a few details like a broken towel rack (left on the floor), a safety deposit box that did not work nor any instructions included for its operation, bottles of shampoo and body wash without specific labels, or extra costs for using a coffee maker, make for a somewhat less than a comfortable experience. If management solves these minor yet not insignificant items, this new little hotel could become a truly perfect and memorable experience. I do recommend this property as it has tremendous potential, and will be returning to it in a few weeks to enjoy it again and give it a second chance to impress me fully.
Stayed 1 night in Feb 2020