The room and the general area was very clean. Considering it was new years eve, it was very quiet. The bed was comfortable, the bathroom was well lit and the shower was large and it was nice to have a shower head in a posistion for someone taller than 6 ft. The staff ws extremely friendly and very helpful.a
a convenient, friendly, clean and quiet place to spend the night.
Mediocre hotel.....took twice as long to shower due to very poor water pressure or water saving shower head. It took very little hair to clog the shower drain which was covered with a drain cover. This would cause the shower to overflow onto the bathroom floor. We had to stick our hand in the filled up shower to remove the drain cover to remove the hair so the shower would drain. There was very little counter top space in the bathroom therefore the blow dryer, toiletry bag and styling brushes would fall on the floor or into the sink. Very much like the coffee pot in the room, however, when you poured your cup of coffee from the pot it would spill all over the counter consistently.
Hotel overbooked the night of our reservation so when we showed up to check in, they had no room for us. Poor communication and no resolution.
We loved the outdoor pool. The rooms were clean but the bathroom could have been a little cleaner. I don’t think the mirror was cleaned since the last person showered there and the complimentary shampoo had maybe 1/4 left in it. When I asked about getting more shampoo the girl working the front desk seemed a little annoyed but got me some. The sheets aren’t very soft but the pillows are nice. It was nice to have a free breakfast since most hotels have not been doing that due to COVID.
very clean, spacious, accommodating
We are traveling around the US so it’s a different hotel every night. This one was the best
Welcomed at midnight. Very pleasant check in. Room was fantastic.
It would have been nice if a hot tub type bath tub was in the room
The rooms were immaculate and large--very comfortable!
Hyatt House Provo/ Pleasant Grove places you next to Evermore Park and within a 10-minute drive of other popular attractions like Utah Valley University. This 125-room, 3-star hotel has conveniences like an outdoor pool, a 24-hour fitness center, and free in-room WiFi.
Free buffet breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat.
All 125 air-conditioned accommodations feature living rooms. Guests can expect free WiFi and flat-screen TVs. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in down comforters. Other standard amenities include microwaves, refrigerators, and coffee makers.
Built in 2018, the brand new Hyatt House Provo/ Pleasant Grove offers an outdoor pool, a 24-hour fitness center, and a spa tub. You can take advantage of free parking, along with an area shuttle. The front desk has multilingual staff on hand 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a sauna, free WiFi in public areas, and conference space.
The room and the general area was very clean. Considering it was new years eve, it was very quiet. The bed was comfortable, the bathroom was well lit and the shower was large and it was nice to have a shower head in a posistion for someone taller than 6 ft. The staff ws extremely friendly and very helpful.a
a convenient, friendly, clean and quiet place to spend the night.
Mediocre hotel.....took twice as long to shower due to very poor water pressure or water saving shower head. It took very little hair to clog the shower drain which was covered with a drain cover. This would cause the shower to overflow onto the bathroom floor. We had to stick our hand in the filled up shower to remove the drain cover to remove the hair so the shower would drain. There was very little counter top space in the bathroom therefore the blow dryer, toiletry bag and styling brushes would fall on the floor or into the sink. Very much like the coffee pot in the room, however, when you poured your cup of coffee from the pot it would spill all over the counter consistently.
Hotel overbooked the night of our reservation so when we showed up to check in, they had no room for us. Poor communication and no resolution.
We loved the outdoor pool. The rooms were clean but the bathroom could have been a little cleaner. I don’t think the mirror was cleaned since the last person showered there and the complimentary shampoo had maybe 1/4 left in it. When I asked about getting more shampoo the girl working the front desk seemed a little annoyed but got me some. The sheets aren’t very soft but the pillows are nice. It was nice to have a free breakfast since most hotels have not been doing that due to COVID.
very clean, spacious, accommodating
Thank you for selecting our hotel and we look forward to your return. Stacey Larsen General Manager