We've stayed at three different family resorts along Commercial Street in Ptown over the past three summers and this was our least favorite. We will say that the beach was definitely the biggest and best though!
Very nice 😊
Rooms vary but I had a room with a kitchenette, murphy bed, and pull out couch. The location is good and staff is friendly. It is an over-all good experience to stay there. My only suggestion for improvement is to make more outlets available for charging phones or devices.
It was too bad the pool was not open, but the jacuzzi was very nice, and the room is very well appointed for cooking, and spacious. We had the two room suite with two queen beds. Service was good also. Will be back!
At least the indoor hot tub worked ... although the desk clerk adjusted the TV in my room immediately after I checked in, it continued to act up every day and night I was at this resort ! ADDITIONALLY, the refrigerator in my suite did not have a freezer in it, such that my frozen food spoiled ! Then the indoor pool was closed (tarp put over it) due to a malfunctioning heating unit !!!
Jacuzzi,indoor pool, free parking, free WiFi, free danish and coffee
Great access to water and tons of parking. Accommodations and customer service is -meh-. They don't take AmEx, so reserving online required the second step of an additional phone call and card. The desk closes at 9 PM, so my late check-in required a second trip to the office the next day with paperwork to fill out. The rooms are Motel-6 level quality: clean, but sparse and in need of some cosmetic repairs and updates.
We were supposed to stay two nights and only stayed one. The Murphy bed was the most uncomfortable bed I’ve ever slept in and I didn’t sleep at all the entire night. The TV was so small you could barely see it.
I loved how clean everything was. Room and property. Great staff, very friendly
We had an ocean-front room, which DID NOT HAVE AIR CONDITIONING! There was an oscillating fan on the wall, that automatically shut off every 4 hours. We would have liked to have kept the balcony door open to catch a little breeze, but the balcony was communal with all of the other rooms (not to mention the bare plywood floor!) The Murphy bed was uncomfortable.
The location is good, including a large beautiful beach and being on the Truro bus route, but the studio room I had was very worn and in need of some serious renovation. It was a nice concept but not executed very well. When the Murphy bed was pulled down, there was only 6 inches of room between the foot of the bed and the table.
I got a great rate on my room here. If you use the Murphy bed and pull out couch, there's not much room left to walk around but it is a comfortable room, clean, and has a small stove, fridge, and sink.
Nice location but very run down. The room is dark and musty.
Sandcastle Resort and Club places you within 2 miles (3 km) of popular sights like Provincetown Theater and Race Point Beach. This 135-room, 3-star condo resort has a private beach along with an indoor pool and free in-room WiFi.
Each condo is air-conditioned and affords space to spread out with a dining area and a sitting area. Guests can expect to find free WiFi and a 32-inch flat-screen TV with cable channels. The bathroom offers hair dryers and free toiletries. Other standard amenities include a sofa bed, a microwave, and a refrigerator.
Sandcastle Resort and Club features a private beach, an indoor pool, and a gym. If you drive, take advantage of free parking. Staff members can answer questions about accommodations, and also provide front-desk service during limited hours. Other amenities at this beach condominium resort include free WiFi in public areas, an outdoor tennis court, and a seasonal outdoor pool.
We've stayed at three different family resorts along Commercial Street in Ptown over the past three summers and this was our least favorite. We will say that the beach was definitely the biggest and best though!
Very nice 😊
We are so glad you enjoyed your stay. Please visit us again.
Thank you very much for the great review. We're so pleased that you had a good time and look forward to welcoming you back.
Thank you for your review.
Rooms vary but I had a room with a kitchenette, murphy bed, and pull out couch. The location is good and staff is friendly. It is an over-all good experience to stay there. My only suggestion for improvement is to make more outlets available for charging phones or devices.
Thank you for taking the time to review your stay and we're glad you enjoyed your visit.
It was too bad the pool was not open, but the jacuzzi was very nice, and the room is very well appointed for cooking, and spacious. We had the two room suite with two queen beds. Service was good also. Will be back!
We appreciate the nice review - thank you for taking the time to write one. We're thrilled that you enjoyed your stay here and hope to have the opportunity to welcome you back next year.
At least the indoor hot tub worked ... although the desk clerk adjusted the TV in my room immediately after I checked in, it continued to act up every day and night I was at this resort ! ADDITIONALLY, the refrigerator in my suite did not have a freezer in it, such that my frozen food spoiled ! Then the indoor pool was closed (tarp put over it) due to a malfunctioning heating unit !!!
We're so sorry that due to unforeseen circumstances the indoor pool was closed during your visit. All room have refrigerators that have freezer sections. We're sorry if it was not large enough for your needs. Did you contact the front desk as I suggested so that they could provide you with more freezer space? We have a room with refrigerators and freezers for guests who wish to store additional food.
Jacuzzi,indoor pool, free parking, free WiFi, free danish and coffee
Thank you so much for the great review. We are all very happy that you enjoyed your stay with us and hope to have the pleasure of welcoming you back.
Thank you for staying with us. We are in the process upgrading our units. We hope you will give us a try again.