Rooms vary but I had a room with a kitchenette, murphy bed, and pull out couch. The location is good and staff is friendly. It is an over-all good experience to stay there. My only suggestion for improvement is to make more outlets available for charging phones or devices.
It was too bad the pool was not open, but the jacuzzi was very nice, and the room is very well appointed for cooking, and spacious. We had the two room suite with two queen beds. Service was good also. Will be back!
At least the indoor hot tub worked ... although the desk clerk adjusted the TV in my room immediately after I checked in, it continued to act up every day and night I was at this resort ! ADDITIONALLY, the refrigerator in my suite did not have a freezer in it, such that my frozen food spoiled ! Then the indoor pool was closed (tarp put over it) due to a malfunctioning heating unit !!!
Jacuzzi,indoor pool, free parking, free WiFi, free danish and coffee
Great access to water and tons of parking. Accommodations and customer service is -meh-. They don't take AmEx, so reserving online required the second step of an additional phone call and card. The desk closes at 9 PM, so my late check-in required a second trip to the office the next day with paperwork to fill out. The rooms are Motel-6 level quality: clean, but sparse and in need of some cosmetic repairs and updates.
We were supposed to stay two nights and only stayed one. The Murphy bed was the most uncomfortable bed I’ve ever slept in and I didn’t sleep at all the entire night. The TV was so small you could barely see it.
I loved how clean everything was. Room and property. Great staff, very friendly
We had an ocean-front room, which DID NOT HAVE AIR CONDITIONING! There was an oscillating fan on the wall, that automatically shut off every 4 hours. We would have liked to have kept the balcony door open to catch a little breeze, but the balcony was communal with all of the other rooms (not to mention the bare plywood floor!) The Murphy bed was uncomfortable.
The location is good, including a large beautiful beach and being on the Truro bus route, but the studio room I had was very worn and in need of some serious renovation. It was a nice concept but not executed very well. When the Murphy bed was pulled down, there was only 6 inches of room between the foot of the bed and the table.
I got a great rate on my room here. If you use the Murphy bed and pull out couch, there's not much room left to walk around but it is a comfortable room, clean, and has a small stove, fridge, and sink.
Nice location but very run down. The room is dark and musty.
I loved the view of the ocean but was disapointed for what they,had for all the money you spend
When we got here the room looked nice until we realized there was no bed. The bed is a pull down from the wall. This is not advertised on there website and was a shock. Also, to avoid and “ additional fees” we need to take our trash with us. I was under the impression that is what a cleaning person is for. To clean the trash out of the trash can in the bathroom and kitchen. I did not realize I was paying so much money to have to clean myself.
The rooms are comfortable and clean, the staff are friend, and the location is great.
Rooms are spacious, but everything is outdated or broken. The only available electrical outlets to charge your devices can be found in the kitchen and bathroom.
Sandcastle Resort and Club places you within 2 miles (3 km) of popular sights like Provincetown Theater and Race Point Beach. This 135-room, 3-star vacation home has a private beach along with an indoor pool and free in-room WiFi.
All 135 homes afford space to spread out with dining areas and sitting areas. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Microwaves, stovetops, and coffee makers are other standard amenities.
Guests staying at Sandcastle Resort and Club enjoy access to a private beach, an indoor pool, and an outdoor tennis court. If you drive, take advantage of free parking. Other amenities at this beach vacation home include free WiFi in public areas, a seasonal outdoor pool, and a terrace.
Rooms vary but I had a room with a kitchenette, murphy bed, and pull out couch. The location is good and staff is friendly. It is an over-all good experience to stay there. My only suggestion for improvement is to make more outlets available for charging phones or devices.
Thank you for taking the time to review your stay and we're glad you enjoyed your visit.
It was too bad the pool was not open, but the jacuzzi was very nice, and the room is very well appointed for cooking, and spacious. We had the two room suite with two queen beds. Service was good also. Will be back!
We appreciate the nice review - thank you for taking the time to write one. We're thrilled that you enjoyed your stay here and hope to have the opportunity to welcome you back next year.
At least the indoor hot tub worked ... although the desk clerk adjusted the TV in my room immediately after I checked in, it continued to act up every day and night I was at this resort ! ADDITIONALLY, the refrigerator in my suite did not have a freezer in it, such that my frozen food spoiled ! Then the indoor pool was closed (tarp put over it) due to a malfunctioning heating unit !!!
We're so sorry that due to unforeseen circumstances the indoor pool was closed during your visit. All room have refrigerators that have freezer sections. We're sorry if it was not large enough for your needs. Did you contact the front desk as I suggested so that they could provide you with more freezer space? We have a room with refrigerators and freezers for guests who wish to store additional food.
Jacuzzi,indoor pool, free parking, free WiFi, free danish and coffee
Thank you so much for the great review. We are all very happy that you enjoyed your stay with us and hope to have the pleasure of welcoming you back.
Great access to water and tons of parking. Accommodations and customer service is -meh-. They don't take AmEx, so reserving online required the second step of an additional phone call and card. The desk closes at 9 PM, so my late check-in required a second trip to the office the next day with paperwork to fill out. The rooms are Motel-6 level quality: clean, but sparse and in need of some cosmetic repairs and updates.
Thank you for taking the time to review your stay. We apologize that our not accepting American Express credit cards was an inconvenience for you.
We were supposed to stay two nights and only stayed one. The Murphy bed was the most uncomfortable bed I’ve ever slept in and I didn’t sleep at all the entire night. The TV was so small you could barely see it.
We're so sorry you were unhappy with the room. Did you talk to the front desk about moving to a different room?
I loved how clean everything was. Room and property. Great staff, very friendly
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We're so pleased you enjoyed your stay with us and look forward to having you again as our guest.
We had an ocean-front room, which DID NOT HAVE AIR CONDITIONING! There was an oscillating fan on the wall, that automatically shut off every 4 hours. We would have liked to have kept the balcony door open to catch a little breeze, but the balcony was communal with all of the other rooms (not to mention the bare plywood floor!) The Murphy bed was uncomfortable.
We're very sorry you were disappointed i your stay and that there was no A/C in the room you booked. If you stay with us again please select a room in the main building as they have A/C. We do mention that there is no A/C in the room descriptions of those rooms without A/C, but we recognize that not everyone reads the room descriptions before booking. Did you contact the front desk about moving to a room that does have A/C? Did you also mention to the front desk that you found the bed uncomfortable? If you stay with us again please inform the front desk if you find your mattress uncomfortable and it will be replaced. It is difficult to provide a mattress that suits everyone's taste and we have additional mattresses and toppers for guests who find their bed to be too hard or too soft.
Thank you for your review.