The hotel and room were clean and the staff was friendly and accommodating. The room was comfortable and quiet.
Not the 1st time at SpringHill and won’t be the last. Everything was great
Room is ok for its price. There is no “Do not disturb” we can put on our door. The cleaning staff knocked our door multiple times and woke us up at 9am. Knocked again at 11am. Our check out time is at noon. There is no reason to knock our door so early and want to come in for room cleanliness when we are going to check out at noon. Also the window is not operable and bathroom has no exhaust fan so the room lacks ventilation
Very good hotel stay. Clean, modern. Way above expectations. Highly recommend!
Nice staff , rooms are spacious comfortable and clean.
The customer service was incredible. The lovely woman at the counter greeted us with the biggest smile!
Well laid out clean rooms ; fairly modern setup and decent wifi.
The hotel was very cleaned, but breakfast is very limited, cold egg sandwich, milk, cereals , orange, yogurt. They have the same thing everyday, no orange juice, apple juice, only milk. So if you have children, don't think you are going to get more foods choice for them. But, they do have a vending machine with expensive juices, and snacks. Pool is closed because of covid-19.
Good
Hotel is beautiful! Upon checking in i gave a cc to hold reservation and was told no charges are made until check out. 5 (hold)transactions were made on my card before my stay was over. Room was mostly clean other than candy on the floor of the bed, we used the pull put bed and there was no sheets or pillow case ready for us, other than those few things the stay was peaceful even when the world is upside down.
Everything was amazing! Super clean and comfy beds. Staff was extremely friendly and helpful. Definitely recommend this hotel.
I loved this place! I thought the staff was so nice and engaging, the beds were amazingly comfortable, the room was spacious and clean, and the kids loved swimming!
The shower is impossible because the knobs are in back of the door
Located within 2 miles (3 km) of James House, SpringHill Suites by Marriott Hampton Portsmouth places you within a few miles (5 km) of Tuck Museum. This 104-room hotel has conveniences like free breakfast, an indoor pool, and a 24-hour gym.
Free breakfast is included with your stay.
Guests can expect free WiFi and 49-inch LED TVs. Bathrooms have hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.
At SpringHill Suites by Marriott Hampton Portsmouth, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with securing valuables and dry cleaning/laundry. Additional amenities include conference space, a business center, and laundry facilities.
The hotel and room were clean and the staff was friendly and accommodating. The room was comfortable and quiet.
Not the 1st time at SpringHill and won’t be the last. Everything was great
We are so happy to hear that your stay with us was excellent and that you hope to visit us again soon! Thank you for your great feedback and have a safe and happy day.
Room is ok for its price. There is no “Do not disturb” we can put on our door. The cleaning staff knocked our door multiple times and woke us up at 9am. Knocked again at 11am. Our check out time is at noon. There is no reason to knock our door so early and want to come in for room cleanliness when we are going to check out at noon. Also the window is not operable and bathroom has no exhaust fan so the room lacks ventilation
I'm sorry to hear that you were disturbed while staying with us before 11am check out. I will be sure to speak with the staff about knocking on doors before 11am.
Very good hotel stay. Clean, modern. Way above expectations. Highly recommend!
We are so happy to hear that you enjoyed your stay! We hope to see you again soon!
Nice staff , rooms are spacious comfortable and clean.
Thank you for being our guest!
The customer service was incredible. The lovely woman at the counter greeted us with the biggest smile!
What a great response to your experience here! Thank you so much for sharing this with us! Happy to hear that you enjoyed our staff while staying with us! Take Care, Jacob Michael Front Office Manager Springhill Suites Hampton-Portsmouth
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the SpringHill Suites Hampton Portsmouth. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us. Thank you, Jacob Michael Front Office Manager SpringHill Suites Hampton-Portsmouth
Well laid out clean rooms ; fairly modern setup and decent wifi.
The hotel was very cleaned, but breakfast is very limited, cold egg sandwich, milk, cereals , orange, yogurt. They have the same thing everyday, no orange juice, apple juice, only milk. So if you have children, don't think you are going to get more foods choice for them. But, they do have a vending machine with expensive juices, and snacks. Pool is closed because of covid-19.
It is so difficult to get reviews like this from guest, and upsetting to hear that they are not pleased. Unfortunately due to our strict regulations that we must follow we are unable to use our juice machine and can only serve wrapped food that can be heated up in your microwaves in your rooms. I know that this can be frustrating but we are all trying our best to make it the best experience we can while keeping all of our guests safe. Take Care and stay safe!
Thank you for being our guest! We are so happy to hear that your stay with us was so wonderful! Come back and see us again soon!