6/10 Okay
Andrea
Traveled with family
Dec 15, 2025
Disliked: Amenities, property conditions & facilities
Staff were lovely and very helpful when asked for chair to be put in room as there was not one. No table either in room had to sit on bed, not ideal for a disabled person.
No water available to buy from bar. Was told vending machine on 2nd floor but due to disability the walk was too far.
Room standard was ok. Bathroom dated and sealants on shower etc looked unpleasant. Nice toiletries supplied, no sanitary bags. Bathroom extractor fan did not work leading to drain smells. Air conditioning wasn't working, found out from email from Expedia! Although fan had been placed in room. Room dusty with cobwebs.
Corridors could do with wiping down, due to stains. Carpets frayed at edges.
A few dogs stayed in hotel, would be better if there was an area (away from main breakfast area) for breakfast. Maybe allocate the opened room for where dogs could go as although a dog owner myself, do not like dogs close by when eating (no matter how lovely they are).
Expensive for basic 3 star hotel. I paid over £170 for 1 night, 2 people. Better value, nicer hotels available in Southsea. Overall disappointed with Holiday Inn Express.
Only plus was the staff, who obviously worked hard and had good customer interactions.
Andrea
Stayed 1 night in Dec 2025
